Posted by Happen
today i asked the man if he could put generic firmware on my K700 he went to the back and asked the technician and said it cant be done!
he then told me to f**k off under his breath this upset me.
Can i not get the generic firmware on to my K700?
Posted by batesie
nasty person. dont use that cpw again...
Posted by Happen
yeah he was some bleach blonde ponce probably upset i didnt buy a phone off him and give him commission!
so can i use generic firmware on K700 from orange?
Posted by axxxr
I were you i would go back to the CPW get that guys name and report him to head office for his behaviour.
Posted by wapchimp
Ye get the dude sacked
Posted by Elrond
He has no right to do such things. None company allow that.
Posted by dreamfish
Seriously, go back in there. Ask for his name and head office's address. There is no way I would talk to anybody like that whilst I was at work - even worse to their face almost. Don't let them get away with it.
Posted by Happen
but i dont want to cause any trouble or upset any one. I dont know what he might do to me.
My main concern was can i get generic firmware on to a K700? I was not to bothered being sworn at i am quite used to it.
Posted by dreamfish
Then next time you are in there, treat him with no respect. At the end of the day, he has to do what you say because you are a customer.
Posted by wapchimp
If I went into CPW or any shop & I heard someone swear at me, there would be war.
You can ask
about firmware upgrades
08705 237 237
Posted by Happen
so has no one here done it sucessfully?
Tomorrow i will go back in to the store and complain.
Posted by Linkinpark17UK
Good on you, nobody should tell a customer or anybody that.
Posted by Happen
Update
i went to the carphone ware house and the guy who assulted me was the only one free i asked him for the manager he asked can i ask what is it regarding so i told him. He just started to laugh and he bought the manager over i told him the story and he said ok i will look in to it and take appropriate action. I left when i was going back to the car park i walked past the shop and i saw the two men (manager and assulter) laughing and talking.
Justice i feel has not been done.
Posted by kimcheeboi
that is ridiculous! get the guy's name and the manager's name an send off an email to someone higher up. Make phone calls, pester those bastards!
Posted by bacanito
if all else fails, read the quote in my signature
Posted by Residentevil
Let's get'em.
Posted by bacanito
maybe it's just me, but if anyone said anything of that sort to me, I would only remain polite if it would give me more opportunity for compensation. If not, I'd probably ask them what their f**kin problem is, AFTER I get their names and employee numbers!
Posted by Happen
i'm not that confiedent. Any way i will get his names and the managers name then talk to car phone warehouse head office and see what gets done. Do i not need evidence?
Posted by Residentevil
Well evidence is hard to come by in your case, unless you can find someone that got the same "friendly" treatment as you.
Posted by abbasakhtar
Happen, i agree with the guy, smile with a gun, if they laughed at me, I would ask them to stop laughing at me or I would sever the connections between their spine and head, if they laugh more, I would do it. I am a mixed martial artist (mma), doing ufc,
Noone should treat you like that. Stick up for yourself. In fact, if I was you, walk in and ask them for the head office details. If they laugh, throw a few eggs at the guys face, say "if we were outside, id throw you a beating, but your not, this should humiliate you enough, you'll be hearing from my boys soon" then throw the eggs hard in his face and all his clothes. Also, mix water baloons with food colouring and throw on his hair and face.
Do it, and walk out camly, then run like hell !!
[ This Message was edited by: abbasakhtar on 2004-07-02 21:20 ]
Posted by bacanito
@abbasakhtar
I'll have to remember that one lol
Posted by Linkinpark17UK
Stand outside with a sign, saying what happen and tell everyone not to buy from them, technically they can't do squat as you're not on their property.
Posted by BlackBauer24
Surely you must be able to get generic firmware put on your phone if you request it, but whether or not CPW or others will do it is another issue. good luck to you
Posted by energetic
@Happen
Its to late to do a complain now since you have already visit them the second time and did nothing.
Anyway has anyone answered about the generic firmware so far?
Posted by DarkWolfX
It's easy. Walk to the store and ask the questions and they will probably answer worst than before, before they do this, activate the vocie recorder in a cell phone and carry it in your hand (obvious before you step in the store so they can't know) and do the first, then send it to your computer and transform it as an mp3 or wav and send it to CPW. Or if you want you can call them and reproduce the sound. Good Luck. And think before doing it, don't mess up (don't let them see you with the voice recorder on).
Posted by Ayush
Good idea and better send someone else you don't go
Posted by wapchimp
I always thought u cant voice record some1 without their permission.
Posted by Ayush
Don't think this is different ;-)
Posted by energetic
@orangeman
I agree with you! I would never do such a thing!
Posted by silmer
There is no such thing as CAN'T!!!
He cant swear at you.
Posted by jlsonic
i feel bad for the sales guy. his crap wages are only supplemented by his commission, he probably lost out on a sale to a colleague by trying to help you! did you buy from him initially? or waste his time getting the phone demo'd before going and buying online? and for how long did you ramble on? leave the guy alone, and get a life.
Posted by Happen
just walked straight in said hello showed him my k700 and said i want generic firmware put on to this. He said it cant be done i said you sure had it done on my P900 he said i will ask the technician he goes in the back 45 seconds later he comes back and said no it cant be done. Then i said are you sure its really improtant because i hate the orange software he said theirs no way it can be done i said oh ok thanks for your time i turned round and heard him say yeah now f**k off.
I will try to use camcoder on my p900 and see if i can catch him out.
Posted by Shadow3069
Which carphone warehouse was it?
The guy near me said that if i went in about 3 - 4 weeks then once they had the generic firmware they would upload it for me.
Another thing i was thinking about is. Is there any way of downloading specific firmwares for the k700. i am more particularly looking for the generic firmware and the orange firmware.
I feel there are a few 'subtle changes' that are needed on the orange version, and the generic version.
any help on this would be greatly appreciated.
Posted by methylated_spirit
You need to understand, the people who work in cpw, phones4u, the link etc, are basically cocks.
Posted by mince-inside
@happen - Which Car Porn Whorehouse were you in!?
@meths were we separated at birth?
Posted by Patrick-in-CA
This reminds me of a similar story I've read on Esato:
George W. Bush;s Resume (C.V): What happened to the American freedom of Speech & the land of the free?
It refers to an article posted by @axxxr where Linda Ronstadt was kicked out of the Aladdin Hotel in Las Vegas, Nevada, USA for promoting Fahrenheit 9/11 - a film that is highly critical of the Bush Administration by Michael Moore.
I know I make long posts but let's see if this makes sense.
You go into a technology shop seeking help with your phone and instead receive poor service and vulgarity. The service clerk was possibly upset because he believed he had wasted time with you and didn't get a commission for his effort OR was having a real bad day OR was just a jerk. Is the service you received excusable?
Las Vegas visitors go into a casino seeking entertainment and instead receive a political advertisement and G.W. Bush Bashing. Linda Ronstadt was feeling entitled to talk politics during a show because she believed passionately in her political agenda OR she felt as an artist she had "license" OR she was just being completely pushy with her opinion and her titanic nose. Is the political add they received excusable?
Several here have said that you should take all necessary action you can to get this "prat" "sacked". (I still have a few things to learn about proper English slang vs. American slang)
Maybe you should just let it go - use your time and effort to find the firmware you're seeking and not visit the same technology shop again? I mean, did the "F" bomb dropped on you by this guy really mess up your life? And isn't everyone entitled to a bad day once in a while?
OR
Maybe you should stand up and say you did not appreciate that kind of service - it was uncalled for and unnecessary. It showed a complete lack of professionalism and courtesy in a business situation.
I happen to agree with the majority of posters here - you should do what you can to ensure that, at a minimum, the company knows its customers are receiving this kind of service. If I owned this business I would be appalled at the unprofessional and discourteous environment of this shop due to this idiot (and his "supervisor").
BTW: UPDATE ON THE LINDA STORY ...
Ronstadt To Return to Las Vegas
| Quote: |
Linda Ronstadt is set for a speedy return to the casino she was reportedly ejected from last weekend - for a performance with filmmaker Michael Moore. Ronstadt's run of shows at Las Vegas, Nevada's Aladdin complex was brought to a halt on Saturday after she dedicated a song to Moore, the controversial director of Fahrenheit 9/11 - upsetting fans who disagreed with the filmmaker's movie attack on American President George W Bush. Many fans walked out of the show and some ripped down posters in protest. Ronstadt was later escorted from the premises. But, thanks to negotiations between the Recording Artists Coalition and the prospective new owners of the Aladdin Theater, Ronstadt is slated to return to the venue later this year. And she'll be taking Moore with her. In a letter to the Aladdin management, Moore stated his disappointment in the decision to axe Ronstadt's shows and offered to duet with her on "America The Beautiful" if the singer was invited back. He plans to make good on his promise. Planet Hollywood boss Robert Earl, the prospective new owner of the venue, says, "We hope to be approved by the Nevada Gaming Commission to become the new owners of the Aladdin Resort in Las Vegas as early as September 1, 2004. Upon the assumption of ownership, and with a new management team in place, we would like to offer the use of the Theatre of Performing Arts to Linda Ronstadt for a second concert and further to take Michael Moore up on his offer to join her on stage to introduce her and sing a song." |
Oh- BTW - I was just joking about Linda's big nose. I think it's quite attractive actually.
_________________
Thanks for taking the time to read my post.
[ This Message was edited by: Patrick-in-CA on 2004-07-25 07:29 ]
Posted by Patrick-in-CA
So - What's happening on this issue?