Welcome to Esato.com




Annoying SMS inbox bug.


Click to view updated thread with images




Posted by o_o
I've never had this problem before, until 2 days ago...and I still haven't found a solution.

Whenever I recieve an SMS, the sender shows up as it's number, not it's name, despite the fact that the number is in my Contacts/Phonebook. I tried doing Options -> "Call Sender" to see if it was a problem with the actual contacts, but when the number was dialed and called, it's Contacts/Phonebook name appeared.

Also, today, I recieved one SMS which actually ended up appearing with the Contacts/Phonebook name I assigned to it instead of the actual number. I replied to that SMS, and when the same person sent me yet another message, the message display screen's "From:" field still only displayed the number.

It is quite annoying and I have tried doing a backup/re-restore combo which was suggested on some other site but it had no effect. Anyone else encountered this problem or know how to fix it?

Thanks in advance!

[ This Message was edited by: o_o on 2003-10-08 19:59 ]


Posted by nixin
I have only been here a few days but i am pretty sure i am confident enough to help people properly.

I think you need a firmware pack. The link stock them it's free if you have 12 months.

Posted by o_o
Oh and, if it's any help with helping resolve this annoying 'bug', when a new message is added to the "Outbox" or "Sent" folders, it does appear with the correct "To:"/"From:"/whatever field and appears correctly in the folder's message list.

Also, I did not do anything 'strange' with the phone, and don't even have any third-party programs installed (except for Opera) even though I don't think that's the problem. When this problem first 'happened' I was in between an SMS conversation.

And yes, before somebody asks, I have tried simply restarting the phone. Won't help .

Posted by daftpunk
well hell, i am now having this problem too! it only seems to happen with SMS from friends that are on AT&T here in the USA. I am on T-Mo. an additional problem is that when this happens my SMS seems to not be able to send a reply until i delete the message that comes in with the number.

weird. hope someone can help

Posted by johndoesacc
Hmm... i don't know if it's related, but i'll post it anyways... just in case:

I'm from Denmark and i have a friend in Canada. When i SMS him, he always gets my message. But when he writes to me i never get them. He uses AT&T rogers... I just realized the equality there... hehe...

I don't know if it's just a crappy carrier or it has something to do with that bug there... hmm...

Posted by palmman
I also had this problem with the number diplaying instead of the name, it only happened when my contact had several numbers. What I did was I set the mobile number as the default number for the contact. The error has not happened again.

Posted by jaimingandhi
This happens with of too. When number is not in international format; i mean +<country code><cellphone number> i have contacts stored in this format. But in incoming SMS from local number, senders number appears in local format (without country code)

Posted by Aivar
o_o: "Whenever I recieve an SMS, the sender shows up as it's number, not it's name, despite the fact that the number is in my Contacts/Phonebook"

When my T68i was upgraded to R7A (now I have R8A) and after that I switched on my phone, I quickly receieved SMS from friend, but there was only number in display.

But when the phone was on standby some more minutes and this friend sent to me another SMS, then the phone showed her name on display. When I started to read SMS from SMS-menu, there was name.

Maybe (after switching on) the SMS was recieved so quickly, that phone did not have enough time to control the SMS-sender name from phonebook?




Posted by Vlammetje
Quote:

On 2003-10-09 03:30:42, johndoesacc wrote:
I'm from Denmark and i have a friend in Canada. When i SMS him, he always gets my message. But when he writes to me i never get them. He uses AT&T rogers... I just realized the equality there... hehe...




not related. certain carriers will not allow sending SMS to certain other foreign carriers or certain countries.

I cannot receive sms from singapore for example, but I can send worldwide.

Eeven tho I can send ok, ppl on AT&T USA will not receive my message, nor can they send to me.

It's provider-related... unfortunately

Posted by pachy
Since getting R2F, my P800 also gets confused when getting an sms from a contact who has 3 different number entries in my phone book.

It only happens on that contactt & it only happens ocaisionaly, i can live with this tiny problem.

Posted by anish
@pachy
The solution mentioned by Palmman above will solve your problem

Posted by chubnut
Hi everyone.

I seem to rember seeing this before on Esato. But anyway you may want to try it. I did this and it all works fine for me as I also get and send SMS all over the world.

If you have contacts on both the sim and the phone, even though you may have picked the contact up from the phone and the SMS was sent with the name, when the SMS comes back it uses the contact on the sim. The message has to go through the sim for network/validation etc., and picks up the contact details at the same time.

So the solution is to delete all the contacts from your sim card. The SMS will pick up the details from the phone and all will be well.




Click to view updated thread with images


© Esato.com - From the Esato mobile phone discussion forum