Welcome to Esato.com




Hazel j20i WiFi problem!


Click to view updated thread with images




Posted by DogDaBig
Hi to all of u!

I have this SE Hazel phone and with it the problem that I can acces most routers with WiFi, but I cant use the internet. Only 1 of 10 routers works realy with this phone. I've did the repair and software update allready, but nothing helps.
Can you help me? Thanks to all ya!


Posted by zagi988

On 2010-09-22 00:08:55, DogDaBig wrote:
Hi to all of u!

I have this SE Hazel phone and with it the problem that I can acces most routers with WiFi, but I cant use the internet. Only 1 of 10 routers works realy with this phone. I've did the repair and software update allready, but nothing helps.
Can you help me? Thanks to all ya!

I have the same problem, but I have waranty so I'm gonna take it to service center...

Posted by conor
Im having a similar problem with my elm j10i2, but only when I try to connect to bt openzone or bt fon. Do I have to change any of the advanced settings to fix this

Posted by StevenC
It is neither a problem on your phone or the router, but the configuration on either of them.

Note: SE A200 and A300 phones do not support WPA2. If this is the source of the problem, then you have to enable WPA on the router.

-Configuring Wifi on the phone
First thing is to allow your phone configure automatically by the router's DHCP. In your phone, go to WiFi > Advanced > Manual setup. Enter the SSID (router broadcast name) and WPA key. Leave the IP and other settings blank. This should allow DHCP do the rest and internet should work on your phone with this.

If it does not, then you have to set the IP address, Gateway, Subnet mask, DNS all manually.
IP address - eg 192.168.2.10
Gateway and DNS - usually same as the router IP address eg. 192.168.2.1
Subnet mask - often 255.255.255.0

Refer to your router's manual for the correct settings


Click to view updated thread with images


© Esato.com - From the Esato mobile phone discussion forum