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Sound Notification for Incoming Email Error


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Posted by BigFeat
I am not getting any sound notification for incoming emails. I have sound for new sms messages only. I double checked the settings and the "play sound" box is checked.

Once I get a new message, I do see the red number notification next to the envelope, but again no sound. I'd appreciate some feedback one this.


Posted by WhyBe
What about the "Sounds" tab in the Settings->Sounds & Notifications ? Do you have everything enabled there too ?

My sound profile program lets me set different volume levels for System, Ringer, and SMS. Maybe you have one of those volumes turned down ?

Posted by doministry

On 2009-01-03 17:42:29, WhyBe wrote:
What about the "Sounds" tab in the Settings->Sounds & Notifications ? Do you have everything enabled there too ?

My sound profile program lets me set different volume levels for System, Ringer, and SMS. Maybe you have one of those volumes turned down ?


The same here! I have all enabled (besides screen and buttons).
And no sound at all.

Posted by BigFeat
Everything is enabled. I get the new SMS sound notification and obviously a ring from from an incoming call. It's just that any sound assigned to "Messaging: new-email..." does not work when I get a new email.

Posted by doministry

On 2009-01-03 20:49:45, BigFeat wrote:
Everything is enabled. I get the new SMS sound notification and obviously a ring from from an incoming call. It's just that any sound assigned to "Messaging: new-email..." does not work when I get a new email.


Me too the same.

Posted by WhyBe
What sound file are you using for the notification? Maybe that file is no good or has a really low volume.

Posted by doministry

On 2009-01-03 23:33:35, WhyBe wrote:
What sound file are you using for the notification? Maybe that file is no good or has a really low volume.

Just tell us if it works for you!
I have a suspicion it works with scheduled email receiving, when it appears by itself,
not when you update mails manually...
I have a standard sounds availlable in the device, no chance to make mistake in this regard. It just doesn't work when I update manually.

Posted by WhyBe
How are you guys scheduling your email downloads? Push, Scheduled or Manual ?

All of my emails are pushed to me by Live as they are received. Each time, I get a sound notification.

Are you expecting it to notify you when there is something to download? I don't think manual works that way. Not sure if scheduled does that, but it would make sense if it did.

Posted by BigFeat
Ok. It appears that the email notification is being announced about 70% of the time now. I'm using Win Live so it is being announced with push-email. There are moments where it doesn't work at all. For some odd reason, it appears to be getting progressively better, but there is not on thing that I had done differently. More importantly, it is announcing the notification even while I'm using another app. I personally think this was some kind of glitch that may not be unique to my handset.

Posted by doministry

On 2009-01-04 16:38:55, WhyBe wrote:
How are you guys scheduling your email downloads? Push, Scheduled or Manual ?

All of my emails are pushed to me by Live as they are received. Each time, I get a sound notification.

Are you expecting it to notify you when there is something to download? I don't think manual works that way. Not sure if scheduled does that, but it would make sense if it did.

That's what I mean! I ONLY do it manually so I expect there's no sound for that..

Posted by WhyBe
^^^ If your doing it manually, then there's no way for the X1 to know if there's something to download.


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