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REQ Help: Setting up Gmail on w890


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Posted by CraXJaX
Hi..
I have tried many times to set up email on the w890i, in vain.. I have gone through the thread that explains setting it up on another SE model. It simply does not work.
The 'finding server' screen comes up but it never connects and says "server not found".
I am using the correct data access point and the other internet functions are working ok.

I am currently using the gmail app to check mail but I'd very much like to do it from the phone's inbuilt email feature.

If there's anybody who has configured email on their w890, please help.


Posted by strizlow800
Just try googling for it... I think I have seen such a thing, but not sure it was for Gmail...

Posted by CraXJaX
No luck. I'd tried it before too.
I've read that a few others are having this problem, but there's no mention of a solution yet.

Yet I find no widespread complaints, so it must mean that some people are getting it to work on their phones.

Anyone?

Posted by CraXJaX
Is there noone who owns a W890i and has set up email on it?

Posted by imazz
I have it set up on my w880i - I use the IMAP settings. The same settings that work on "O2 mobile web" don't work with other (PAYG) providers though - What network are you on?

Posted by CraXJaX
I'm on vodafone. But I don't think that's the problem.
My phone is a completely unbranded phone.

Posted by imazz
It's not the branding that is the problem it's the mobile internet. For gmail to work, the port numbers they use have to work on Vodafones internet.

I don't have a Vodafone sim at the moment, otherwise I would give it a try.

Posted by CraXJaX
hmm.. i dunno what u mean. I can connect to the internet fine. All websites work and so does the trackID feature..

Posted by Spattinson
the correct imap4 settings are,
server: imap.gmail.com
user:
password:
encryption: ssl
port: 993

if that does not work there is something wrong with your internet settings or phone, or you provider is blocking it somehow. Dont forget your web access goes through a proxy (normally) so while web access may work (including trackid which i think uses http) other tcp sockets may not work.

Posted by strizlow800

On 2008-07-08 08:47:57, Spattinson wrote:
the correct imap4 settings are,
server: imap.gmail.com
user:
password:
encryption: ssl
port: 993



This and a correct/working Internet profile settings will solve your problem imo.

Posted by imazz
Assuming you are using IMAP (has to be enabled at gmail end).

Connection Type: IMAP4
Incoming Server: imap.gmail.com
Outgoing Server: smtp.gmail.com
Encryption: SSL for both incoming and outgoing
Outgoing username: same as incoming username
Outgoing password: same as incoming password
Incoming Port: 993
Outgoing Port: 465



Posted by CraXJaX
Thanks for the replies, guys..
It doesn't work though.
It just says 'connecting' when I click on send/rcv in inbox.

And when I try to send mail, it remains in Outbox and the status shows 'Queued'. After sometime a popup says 'server not found'.

I think it's a problem with this model. Is there anyone who has got it working on the w890?

[ This Message was edited by: CraXJaX on 2008-07-09 06:15 ]

Posted by masseur
its not a problem with the w890

as I often say with problems like this, "finding server" normally suggests that you are using a wap internet connection rather than a full internet connection.

check the data acocool you are connecting with and if the APN includes "wap" in the address then you need to change to one that doesn't. Usually the apn on vodafone for a full internet account is "internet"

Posted by idumbakumar
i guess u didn't enable the IMAP and POP settings in ypur gmail ACC
go to your gamil ACC and in settings enable your POP as well as IMAP settings.
it should work.

when i tried first i did this after get some info.

[ This Message was edited by: idumbakumar on 2008-07-09 06:58 ]

Posted by CraXJaX

On 2008-07-09 07:17:28, masseur wrote:
its not a problem with the w890

as I often say with problems like this, "finding server" normally suggests that you are using a wap internet connection rather than a full internet connection.

check the data acocool you are connecting with and if the APN includes "wap" in the address then you need to change to one that doesn't. Usually the apn on vodafone for a full internet account is "internet"



There's no 'wap' mentioned in the APN. Mine is 'portalnmms'. (Portal & MMS)
I have an 'E' on the top left corner of the screen and am able to visit all websites on the browser.



i guess u didn't enable the IMAP and POP settings in ypur gmail ACC
go to your gamil ACC and in settings enable your POP as well as IMAP settings.
it should work.

when i tried first i did this after get some info.


I tried with POP3 first, since it didn't work, I enabled IMAP and disabled pop3. And now I have both enabled.
Still no luck.

Posted by masseur
ok, with the info you've given I've done some research and I believe that if you create a new data account and set the APN to www (no username/password) that "should" get you going

let us know how you go

Posted by CraXJaX
@masseur:

Still doesn't work..

Posted by JiSm
I had this problem and I visited the Sony Ericsson website and had the settings sent through from there. Not a problem since. Dials in without an issue at all. I tried every thing I could possibly do prior to doing this and it never worked. Give it a go!

Posted by CraXJaX
Thanks a lot JiSM for your reply.
I tried this, but even with the settings they sent me it doesn't work.


Posted by SEguru
I got a w890 2 days ago (Vodafone).
SE doesn't have a corresponding certificate for gmail encryption {port 465 or 443}, don't ask me why.
If you want to send mail from your phone use the gmail app, I would suggest you use only the app when mailing back and forth from your w890.

If you really prefer to do it from the built-in functionality, try this:
1. Confirm that pop3 is enabled in your gmail account (Do this on a pc)
2. Create account on your w890:
2.1 Input your display name ie John Smith
2.2 Input your email address ie johnsmith@gmail.com
2.3 Input psswrd
2.4 Select POP3 for this excercise
2.5 POP3 server is 'pop.gmail.com'
2.6 SMTP server is 'smtp.gmail.com' (irrelevant, but let's put it in)
2.7 Cancel the receiving bit

OK, finetuning:
Go to 'Settings'
1. Select what you would want to download in 'Download' tab, 'Subject only' or 'Up to size limit'. For a start select 'Subject only'
2. Go to the 'POP3' tab;
2.1 'Encryption' must be 'SSL'
2.2 Check that the 'Port' is 995 (POP3 is 995; IMAP is 993)
2.3 'Connect using'; Select 'Vlive!' or a similar profile and 'Allow local conn.' should be on
3. Go to the 'SMTP' tab;
3.1 'SMTP authentication' must be enabled
3.2 'Encryption' enabled
3.3 'Port' 465

That should get you going.
If you still have difficulty in finding the server etc., go to your Vodafone shop and demand a reload of the phone software, or just the internet profile.

This works on all the SE phones I've tried and owned over the last couple of years.

Good luck


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