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FAQ: Fixing a dead K800i


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Posted by Neo-Tech
Hi,

I thought it was time someone posted a FAQ on how to fix a dead K800i. This is because there are over 100's of threads about dead K800i's.

The fix:

Equipment:

USB Cable (Provided in the box)
Your dead K800i
Computer
USB Ports
...and some software

Instructions:

1. First remove your SIM CARD and Memory Sticks from the phone.
2. Put the battery back in and DO NOT TURN IT ON.
3. Now if you have used your K800i with your PC before then you will not need to install the drivers. If you haven't used it before, then get the PC Suite disc and install the drivers manually by browsing the disc.
EDIT: If that doesn't help please install SEUS from this link http://www.sonyericsson.com/s[....]1&pid=10407&fid=21839&esi=true , Make sure you don''t update your firmware until you have fixed the phone
4. Now you need to click on this link and press download and save it to your desktop. http://www.wotanserver.com/su[....]=viewdownload&downloaditemid=1
5. After it has downloaded then go to your desktop and open the file up.
6. It will start to update, DO NOT CANCEL IT.
7. On the bottom-right hand side corner there will be a login box. Make sure there are blank before you start otherwise it won't work.
8. Once the update has finished. plug the USB into the computer and NOT THE PHONE.
9. Press start in Wotan
10. Press 2 and 5 simulatenously and plug your phone in.
11. Let it finish

Take out the battery for a few minutes and then put it back in

Now you can enjoy your fixed K800i

Suggestion:
NOT RESPONSIBLE FOR ANY DAMAGE
If you are very scared of updating your EROM then you can try shorting the battery connector (NOT THE BATTERY ITSELF) in the phone using a spoon.
It may work or it may not
[ This Message was edited by: Neo-Tech on 2013-02-20 12:47 ]



Posted by Neo-Tech
Any mistakes you can see guys

Posted by slead
does that work on a cid36 k750i as well?
coz i have one and its totally bricked.
Far does not recognise, davinci and wotan dont recognise it ether.



[ This Message was edited by: slead on 2007-02-11 21:11 ]

Posted by Neo-Tech
It works for all phones, it doenst matter about the CID now

Posted by slead
well apparently not with all phones

does not do anything with my phone, I even bought a Wotancredit just now and tried it again but still nothing...
well bad luck for me

Posted by Neo-Tech
Does the RED LED come on.
Can you remember which EROM version you had

Posted by hanugro
Hey machanic. You should tell ppl to took batt for longer period (it may be a difference between recognised phone or not). Also how about shorting the batt connector on the phone body as told by drhunter.

Speaking about unrecognised phone. I just plugged my wife Z610 (perfectly working) but neither Kulan, wotan, nor SEUS recognised it, LOL. Have tried took batt for 5mins to no avail. Seems that my computer confused or something. Will try on another computer or even reinstall windoze!

I think ppl need to start to think that it is the PC instead the phone that is the problem.

Posted by slead
EROM ? no, I have no idea which one that was.
I recently modified it to a W800i with R1BC002 as firmware with WOTAN
I then increased the SMS capacity, added a few t9 languages to it and changed the cam-driver and it was working fine.

I tried to apply a patch (radio without headset patch), and that worked but after disconnecting it from the PC it was not turning on anymore.
since then its dead
and the LED in the IR port place does not work ether.

Posted by Neo-Tech
Well, it looks like you have a bricked phone or dodgy Cable or even a bad computer.

Who knows???

hanugro: Thaks for the suggestion I will add that to the first post later on today

Posted by slead
no the cable is actually fine, because I can connect my K800 to the computer and that works... maybe its something with the computer,

I gave it to a small phone unlocking shop here around the corner, the guy said he will look into it, might take 2 days or so...

lets see

Posted by dileepd11
Is this recommended for a perfectly working K790 just to convert it from R3A011 to R3A016 in order to avoid occurrence of the WSOD issue?

Please advice.
I am now running R1JC002 but the EROM is still R3A011.

Posted by aremaboy
If there is a way to update your EROM, why don't you do it?

Posted by dileepd11
All i wanted to know was whether the Wotan method mentioned in this post works only for dead phones or if it works ok on perfectly fine phones with R1JC002 firmware.

Posted by dileepd11
I tried theWotan method and all i got was

phone found.
phone found at position 1
DB2020 detected
CL00 CI00 OCI00 __ __ __ SL00 OCL00 __
LOADER: OK
061220 1711 NPA4_CXC1329130_DB2020_SEMC_RECOVERY_P3K
FC ID: 89 7E
connecting to server
connection OK
sending login
EROM: starting upgrade
ACK GET FAILED!!!

Luckily my phone dint go dead.

Posted by dileepd11
I updated my phone via SEUS and SEUS restored it to R1GB001
Then i tried updating EROM via Wotan and it worked perfectly ok.
It was done in 6 seconds.

phone found.
phone found at position 1
DB2020 detected
CL00 CI00 OCI00 __ __ __ SL00 OCL00 __
LOADER: OK
061220 1711 NPA4_CXC1329130_DB2020_SEMC_RECOVERY_P3K
FC ID: 89 7E
connecting to server
connection OK
sending login
EROM: starting upgrade
EROM: done
Now disconnect phone and remove battery for a while.
== FINISHED OK ==
Duration: 00:06

Then again i updated back to R1JC002 via FOTA.

Posted by maffy26
i`ve tried this with my SE k800i and its not working

Posted by maffy26
Right on holding the power button i`m getting 4-6 flashing red lights.. i`ve followed the steps previous and it sticks at the wating part..

as well as that , my computer doesn`t seem or i dont know if it picks up the usb cable, i had to download the disc 2 phone software from the SE site and the SE PC suit software.

Anyone got any ideas on what else i can do here, its driving me insaine

Posted by creo
Machanic you are a legend! My K800i became a brick after I tried to sync contacts with my PC using the SE PC Suite. It was dead dead, nothing on power up, no lights nothing. Anyway I tried your post and it sorted it just fine. Thanks a million.

I had a small problem with the drivers, I thought you meant the standard phone drivers had to be on the pc - which I knew were. Instead, it's the usb flash device drivers. The only way I could get them installed was to install the SE Update Service off their site ( http://www.sonyericsson.com/s[....]1&pid=10407&fid=21839&esi=true ) , and the PC needed a reboot after the install, and only then did the drivers install (Not at the beginning like it was supposed to according to SE) . Anyhow, once they were on it all worked fine, the WotanClient reported:

EPROM: starting upgrade
EPROM: done
== FINISHED OK ==
I was worried that my phone might revert back to being locked to 3, but it was still unlocked too!

Thanks again.


Posted by webchetan
Hi - Could anyone please help me out with my problem below?

Thanks in advance...
--------------------------------------------------------------------
Hi All - I have a K800i. I think I have a dead battery (got it from eBay for $1.99) . Please see the pics below. When my phone is turned off and I am charging it. It shows that the battery is charging via "Charging" indicator on the screen. (There is no red light near the Infrared port on the phone when PHONE is OFF and "Charging"). Btw, the screen shutsoff when charging and when i press "C" it comes back again. Is this by nature of SE K800i ?





Now when I turn on the phone it turns on for few seconds and turns off with a "steady" red light near the Infrared Port. (Pls. note that the light is not flashing! but just steady red color) Does that indicate that the battery is low? or exhausted? or is it the firmware ROM?

I think the fake battery (pictures above) doesn't seem to charge, then why does the Screen show "charging" when the phone is in OFF.

Btw does those batteries (figure above) look fake? Its seems to me that actuall the batteries are exhausted and is not charging.

Please advice.


Thank you,

- webchetan




[ This Message was edited by: webchetan on 2007-04-04 14:33 ]

Posted by meglou
will this delete any thing on the phone i CANNOT have things deleted also will this work if the fone doesnt actually turn on at all????

Posted by Neo-Tech
As I have said before nothing is deleted at all and no one has reported it.
If you get a Red Flashing Light then this will work.

Hope this helps

EDIT: I need to put this is PDF ASAP

Posted by irishphoenix
Hey, Just happened to me this morning too when i turned the phone off when the alarm was going off on it. When using Wotan do I press keys 2 and 5 on the phone keyboard or the 'c' button like the software suggests? Is there any indication in Wotan that it has found the phone?

Regards

Posted by antz88c
I already flashed my w880i with R1KC001 CID52 and thought to give this 2 and 5 trick, unfortunately it doesn't work.

Posted by kentonhq
PLEASE HELP MEEEEEEEEEE!!!!!

I tried every possible ways to reflash my k800i dead phone and still it does not work. There is no flashing LED. The phone just does not turn on.

When I plugged in the USB cable that came with the phone to the PC, it does not recognize the phone. I have my phone battery fully charged. Reinstalled the sony PC suite on 3 different computers and tried the Wotan software on 3 different computers. Still the PC did not recognize my phone.

When I tried plugging in my other k750i, every single computer I used recognized this k750i, but not the k800i.

Posted by hanugro
It is still a mystery why some phone is not recognised by wotan. Your only option may be authorised service centre.
Wotan client will show your phone model and other info if it recognised your phone. If the screen remain blank the it still trying to negotiate conversation with your phone.

Posted by Neo-Tech
Some newer phones such as the new W phones may not be able to upgrade the EROM.

You have to press 2 & 5 together for it to work


Posted by scragga
Hi,

I'm having this problem as well. I have left the phone off for a while, and now it won't switch back on at all.

The red LED light for infra red flashes however when attempting to switch the phone on or charge it up.

I have tried to update it using Wotan as outlined in this thread, but to no avail. The problem I am having is getting the computer to recognise the device properly in the first place. I have installed PC Suite and all the necessary drivers, and when it attempts to connect, the computer prompts me to install a USB Flash driver... My other K800 phone is working fine with the same PC and PC Suite software however?

I would be grateful for any assistance. Is shorting the internal battery recommended or not?

Thanks

Posted by scragga

On 2007-03-12 23:52:37, creo wrote:
The only way I could get them installed was to install the SE Update Service off their site ( http://www.sonyericsson.com/s[....]1&pid=10407&fid=21839&esi=true ) , and the PC needed a reboot after the install, and only then did the drivers install (Not at the beginning like it was supposed to according to SE) . Anyhow, once they were on it all worked fine.


I just did this, and although the update thing would not work with the C button pressed down, I instead tried 2 and 5 this time round and it installed the drivers and everything. After this point, started up Wotan and fixed the thing myself.

RESULT!!! Cheers to the author of this thread, much appreciated!!!

Posted by hanugro
Ah, it may shed some light here. Seems that most phone that is not recognised have not install USB flash driver (first time user of wotan/kulan client).
Installing USB flash driver in wotan/kulan needs the phone to be connected with pressing C (then the USB will pop up and ask whether they want to install USB flash driver). However I installed recent SEUS and observe that it will install USB flash driver anyway after you install it (not require the phone to be connected first with C pressed).
All those who fail to get the phone recognised seem that it has not install USB flash driver properly and trying SEUS first may help.

Posted by kiori

On 2007-02-11 12:27:11, machanic wrote:
Hi,

I thought it was time someone posted a FAQ on how to fix a dead K800i. This is because there are over 100's of threads about dead K800i's.

The fix:

Equipment:

USB Cable (Provided in the box)
Your dead K800i
Computer
USB Ports
...and some software

Instructions:

1. First remove your SIM CARD and Memory Sticks from the phone.
2. Put the battery back in and DO NOT TURN IT ON.
3. Now if you have used your K800i with your PC before then you will not need to install the drivers. If you haven't used it before, then get the PC Suite disc and install the drivers manually by browsing the disc.
EDIT: If that doesn't help please install SEUS from this link http://www.sonyericsson.com/s[....]1&pid=10407&fid=21839&esi=true , Make sure you don''t update your firmware until you have fixed the phone
4. Now you need to click on this link and press download and save it to your desktop. http://www.wotanserver.com/su[....]=viewdownload&downloaditemid=1
5. After it has downloaded then go to your desktop and open the file up.
6. It will start to update, DO NOT CANCEL IT.
7. On the bottom-right hand side corner there will be a login box. Make sure there are blank before you start otherwise it won't work.
8. Once the update has finished. plug the USB into the computer and NOT THE PHONE.
9. Press start in Wotan
10. Press 2 and 5 simulatenously and plug your phone in.
11. Let it finish

Take out the battery for a few minutes and then put it back in

Now you can enjoy your fixed K800i

Suggestion:
NOT RESPONSIBLE FOR ANY DAMAGE
If you are very scared of updating your EROM then you can try shorting the battery connector (NOT THE BATTERY ITSELF) in the phone using a spoon.
It may work or it may not

P.S Hope it becomes a sticky

_________________
Just got my lovely phone. Sony Ericsson K800i
Computer Genius to the rescue.

Register on my forum today. http://mo1205.forumer.com

[ This Message was edited by: machanic on 2007-02-11 11:28 ]

[ This Message was edited by: machanic on 2007-02-16 07:05 ]

[ This Message was edited by: machanic on 2007-04-13 07:54 ]


I WAS TRYING BUT I DONT KNOW HOW TO INSTALL THE DRIVER MANUALLY WITH THE CD PLEASE TELL ME THE STEPS, AND IF DONT INSTALLL THE DRIVER YET, IS POSSIBLE THAT THE PC CAN RECOGNICE THE K800
SORRY FOR MY BAD ENGLISH

Posted by hanugro

On 2007-04-28 18:55:23, kiori wrote:

I WAS TRYING BUT I DONT KNOW HOW TO INSTALL THE DRIVER MANUALLY WITH THE CD PLEASE TELL ME THE STEPS, AND IF DONT INSTALLL THE DRIVER YET, IS POSSIBLE THAT THE PC CAN RECOGNICE THE K800
SORRY FOR MY BAD ENGLISH


Try install SE Update Service. Last time I install it in my sister computer it install the required driver at the end of installation. Then restart and run wotan client again. Use 2 5 key pressed together instead of c on phone.

Posted by Narry
I wonder if anyone can help with this one !

I've tried connecting my K750i via WOTAN and not a problem the phone is recognised and info is displayed relating to the phone. But when attempting to connect my dead K800i the phone is recognised but WOTAN just sits displaying the following :-

Connect your phone by, pressing "C"
waiting...
phone found
DB2020 detected

I've left the phone connected for the past 45min and still no change !

Any assistance would be appreciated ..Thanks


Posted by cutexfairy
plss helpp me outt.. my SEK800i is not working when i started its jst flashing and nothing else is coming plsss i dont know whts wrong wid this fone..

Posted by braddersz
hi, thanks been a big help, my k800i wouldn't turn on after i turned it off, ive followed your instructions and after a couple of trys its working. Thanks. Do i need to update the phone using the SEUS?

Thanks again

Posted by Neo-Tech
cutexfairy@ Click on page 1 and then follow the instructions and hopefully your phone will be alive

Posted by kiori


Try install SE Update Service. Last time I install it in my sister computer it install the required driver at the end of installation. Then restart and run wotan client again. Use 2 5 key pressed together instead of c on phone.


YO MEN! IM TRYING BUT NOTHING THE PHONE WAS NOT DETECTED YET BY THE PC I DONT KNOW WHAT I NEED TO DO I INSTAL THE SE UPDATE SERVICE AND NOTHING , MECHANIC PLEASE HELP. WHAT I NEED TO DO ??? I DISCONECT ALL USB IN PORTS AND NOTHING YET I PRESS 2,5 AND C TOO AND NOTHING. THERE MUST BE SOMETHING I CAN DO PLEASE HELP

Posted by manull
Guys, i seem to be getting the "invalid account" each time i click start.. Wht happens from here?

Posted by sguilliard
This has sorted my phone! I had a complete brick with only the red LED blinking when I tried to power the phone up.

Everything went exactly as described and now my phone is back from the dead! Wooooohooooo!

Posted by EVUL
Thanks Mechanic my phone went dead after trying SE update all i had was the flashing red light . tried your wotan link cleared the password lgin bit hit start and whehey ITS ALIVE it worked holding 2&5

once again many thanks

Posted by Turkeytaken
Hi All,
I have a K610i, that has the same problem...

But in Wotan - It just says....

SEMCSEC Status 3

I used Kulan Kendi to do it,
It says the phone is done, but still flashes with the red LED.

Does this mean my GDFS is knackered?

Thanks,
Turkeytaken

Posted by ripperu
It worked!
Thanks a lot machanic!


Posted by Neo-Tech
Hi,

Kiori calm down, install Sony Ericsson Update Service, hook your phone up and then let it install the drivers. If it asks you to Browse for drivers then just leave it there. Then try the instructions on page 1.
Thanks for all replies. Its made me happy

Any problems please ask

@Braddersz You can update if you really feel like it
@manull When you get the "invalid account" message it means you havent cleared the Account Name and Password boxes. Clear them and it should work
@Turkeytaken I dont know about your problem, you probably need to ask Hanugro since he knows alot about Wotan and GDFS
_________________
Sony Ericsson K800i (R1JG001)
Computer Genius to the rescue.
Ignorance is not a vritue

Register on my forum today. http://k800.forumer.com

[ This Message was edited by: machanic on 2007-06-29 07:22 ]

[ This Message was edited by: machanic on 2007-06-29 07:24 ]

[ This Message was edited by: machanic on 2007-06-29 07:25 ]

Posted by Tuck.
I have a K800 and i could not get it to connect even if the login name had the login text it came up with "connect phone press c"

then nothing happened hae installed all drivers still nothing. are all the boxes supposed to be blanked out as the phone model is k310???

T

Posted by dateover
I tried to do the update using SE's Updater steps are:

Installed Flash driver

-turn off phone
-remove battery
-reinsert battery
-hold C button while plugging in USB connection
-release c button

-SEUpdater will then detect phone
-mine was detected APAC
-downloaded APAC flash
-installed to phone

-when it gets to the end I get an error
-think WOTAN will help?
-whats the diff between 2&5 and C button?
-im looking at my K800i it's really a very nice looking brick with white detail
-BTW K810i just came out here and the chances im buyin that would be around 1000 to 1

Posted by shungho
I don't know if anyone's mentioned this yet, but a steady Red Light just means dead battery.

Posted by tranced
yeah, this is almost well known by us. now, sometimes it means that your phone's erom is damaged also.

_________________
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[ This Message was edited by: tranced on 2007-07-10 17:15 ]

Posted by Xen0nflash
When i upgrade it says upgrade done then an error shows and it says: Error SEMCSEC status 3. Whats the problem?

Posted by kidscruff
Wow, I've have my k800 for a year - never a single problem, but after swapping a couple SIMs... the phone died A quick search here helped, and this FAQ was just perfect!

Machanic, you are a legend - no buying credits, no logins, just updated and fixed!!

I don't know how people know about the 2+5 keys, but I'm not complaining! THANK YOU

Posted by remus69
Hi guys,
I get the same problem with the red led blinking 6 times then nothing. I have installed all the drivers time after time as well as seus and pc suite but my pc still does not detect my K800, funny because my K810 is detected noproblem by both my pc and wotan. Any ideas how to make it recognise my K800 so i can fix erom? its driving me crazy!

Posted by tk338
I know this sounds a silly question, but will this work for a k700 that just flashes a white screen at me constantly, because i'd like to get it working again. Are there any changes i'd need to make to the instructions?


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