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Dead K800i


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Posted by A[L]C
Hi all,

Got a 3g K800i which was debranded using wotan server. has been working fine for about 4 months. Today I switched the phone off to get the number from the back of the sim for the 3g music store. Put the battery back in and tried switching it on, but no response at all. Tried another battery, no response. Tried plugging in to pc via supplied usb cable, no response. Removed battery for 30 minutes, plugged back in, no response.

Arghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

The phone was purchased from phones for u, but im guessing as it was debranded, there's no warranty now? Is that right? Any ideas? Please help!!!


Posted by jcwhite_uk
It is a common problem. I have had the same problem and had to take it to be replaced. Flashing using wotan might do it but am not sure. By debranding it you have voided the warrenty.

This message was posted from a K800i

Posted by A[L]C
Balls!

The pc wont detect the phone so wotan wont work will it?

Posted by jcwhite_uk
Good point. Looks like you will have to pay to get it repaired.

This message was posted from a K800i

Posted by A[L]C
Any idea how much we're looking at?

Posted by jcwhite_uk
I think it is just a case me them flashing new software pm i doubt it will be too much

This message was posted from a K800i

Posted by A[L]C
Would it be best to take it to phones 4 u, 3g or should I contact sony?

Posted by jcwhite_uk
The last place to take it is to Phones4U. I would suggest phoning Sony Ericsson UK and getting them to sort it. Supply a proof of purchase as they might not notice you have debranded it and do it under warrenty, but dont count on it.

Posted by A[L]C
ok some progress. Wotan is picking up the phone as in it says phone detected, but seems to crash after that.

Posted by Dogmann
Hi all,
I would say takeing it to a SE service centre would be your best bet also i don't see how they could tell you debranded it as if it won't turn on that just doesn't seem possible. They will obviously re flash it but it will be back to the branded version of software according to the CDA and IMEI numbers unless of course it is dead and not able to be saved in which case you may end up with either a new or refurb unit.

Marc

Posted by A[L]C
Cool, ive emailed SE.

Tried using the SE update program, but it says phone detection failed. Seems to recognise a phone is plugged in when connecting it though

Posted by A[L]C
Ok wotan server has picked up the phone...

Does this look right?



Posted by jor1ge
Did you buy credit for using wotanserver?

Posted by A[L]C
not at the time i hadnt. I have now, but the phones not being detected any more

Have rebooted the pc

Posted by goldenface
Send it back to Phones4U.

I took an updated S700i back there after it wouldn't switch on and they didn't ask for the warranty as they had the purchase date/info on their database, so they will probably repair it for you under their own guarantee.

Give it a try

Posted by A[L]C
Went in there earlier and they said its a 3 week turnaround

Fingers crossed I can flash it at home. Will give it a go later.

Posted by A[L]C
A big thanks to jor1ge who told me to connect to wotan whilst pressig the 2 and 5 instead of C. This has cleared the problem and the phone is now working

Posted by goldenface
Cool

Posted by jack77777
no such network as 3g , 3g is a type of internet data transfer , the network is called 3 , the next person who says 3g is a network i will shoot !

Posted by A[L]C
Quote:

On 2006-11-15 17:41:59, jack77777 wrote:
no such network as 3g , 3g is a type of internet data transfer , the network is called 3 , the next person who says 3g is a network i will shoot !

lol soz


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