Posted by footsie77
...hi everyone, i returned my p990i that has the chinese software on it...i got a new p990i made in france....everything seems ok with the menu but my problem is it cannot detect any network
..i'm a T-Mobile USA user and all it does is display "Searching" and i don't have any signal at all...
...i did the master reset and SEUS but i still cannot have a signal at all! help help help!
Posted by mykkk
Have you tried another sim card?
Posted by footsie77
..no, i only have one sim card...but when i switch the simcard to my p900, everything works fine...but when put back to my p990i, all is says on top is "Searching"
...when i click the bottom signal bar, irt says searching (GPRS) not available...hope somebody can help...
Posted by mykkk
Try seeing if this has been set:
Control Panel/Connections/Mobile Networks
Make sure it has been set to Search mode: Automatic
Failing that, I'd take the handset back (again) and make sure the new one they give you works, there and then, before taking it back home.
Posted by footsie77
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...i tried doing that but still unsuccesfull, i'm so frustrated....the first p990i that i got was working well with t-mobile, returned it bcoz it has chinese dictionary, lunar calendar and some chinese characters on the virtual keyboard...
...now that the p990i that i got is UK version, everything seems ok but cannot get any signal or network connection...
...maybe the handset is faulty...
...i'll try to post some pix taken...
...is there anything else i can try....
..thanks for the help
Posted by footsie77
...here is what the screen looks like all the time...searching...searching...searching and no networks found!
....any suggestions?
Posted by Miss UK
Contact Tmobile and see if they can suggest anything. Btw the phones unlocked rite?
This message was posted from a SGH-D600
Posted by chriswg85
If it is a UK version, make sure it isn't locked to Vodafone or something else. Do you know that it is an unlocked handset? I have a P990i on T-Mobile USA too, and it connects perfectly.
Posted by footsie77
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...yup, the phone is unlock! i'm going crazy...i dunno if t-mobile has something to do with it since the p990i (chinese version) that i first got was able to connect to T-Mobile USA with 4-5 bars which is very good...thanks for ur advice...
Posted by footsie77
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...i'm 100% sure it is unlocked, dunno why this is happening, btw...it's good to know that u are on T-Mobile USA....have u setup the wifi? is it working well?
Posted by chriswg85
@ footsie77 -- Yes, I have set up WIFI, and it works flawlessly for me! Sorry I can't be of more help for your connecting issue. Good luck with finding a solution. If you need me to check or confirm any settings on my phone, just let me know.
Posted by Miss UK
Just call T-Mobile up and explain your problem they mite reassure you somehow and assist you to get it working
it's odd how it's not reading the sim,
can you ask a friend if you can try there sim in it? try that
hope you get it sorted btw Goodluck!
Posted by Jah
@footsie77
re-flash to make sure you're using the latest firmware