Posted by maldus
hey
bought a K790i three weeks back
the phone switches off itself ... to start it again i either have to remove the battery n replace it agn...or keep the power button pressed for about 10-15 seconds
original firmware was R1CC003 took it to the service centre they upgraded it to R1CG001
but i still have the same problem...
im requesting for a replacement anybody els have this same prob??
Posted by Sirhackalot
I have a similar model in which you are having problems with. When your headset shuts off, does it go into a white screen? If so then it is a temporary issue that can be solved in the near future. Your phone may be simply crashing from a firmware bug.
Posted by maldus
yeah it goes into a white screen n switches off...
also iv noticed that if i happen tp press any key when it is switching off itself the white screen keeps flashing as if its trying to start the phone but cant get thru....
i already have the latest firmware on it.... so u think i should get it replaced or wait for sum more time?
Posted by Sirhackalot
You have the latest firmware for now!!! There will be more updates for your K790i in the future. So for now just sit back and wait for news and/or further info on updates for you model. If you can't be by the computer all the time, but you wan't the firmware as soon as it's released for your K790i you can go to: Settings => Update Service=> Search for update.
Go there once or twice a week from now untill it is released then you can downlaod it from there.
_________________
Sony Ericsson For Life
Proud Owner OF
T68i p800 K750i K800i
T226 K700 V800 W900i [ This Message was edited by: Sirhackalot on 2006-09-03 07:25 ]
Posted by maldus
alrit thanx
so il have to get my gprs activated for that update service on the phone...
do you think its better to get it replaced?? coz in the mobile9 forum someone had the same prob lik this and suggested i get it replaced.
wat do u say mate?
Posted by Sirhackalot
It's nothing wrong with your phon its something wrong with the firmware. So this can be fixed with a simple update. No need to replace your device but you can speak to the retailer for further info on your problem.
Posted by maldus
hey...today just out of curiosity i used my phon without the memory stick inserted.... and the phone has been on the entire day more than 14hours without getting switched off....
is this a strange coincidence or the solution to my problem??
normally it does not stay on this long ... it switches off atleast every 2 to 3 hours...
i shall be usin it with memory stick inseted tomo to make sure this is where the problem lies...
could it be a corrupt memory stick or sum incompatability issue???
Posted by maldus
it did switch off without the memory stick inserted but after a good 20 hours....
iv formatted my memory stick...will be trying to use the phone with mem stick today
Posted by xan K
good luck...
Posted by maldus
its hardly been 5 hours since i inserted the memory stick in the morning...
but the phone has swicthed off twice already...
so anybody has any idea on what shud be done?
Posted by maldus
another new thing happening now...
hav been using the phone without the memory stick since the past two days....
the white screen of death comes on, the phone switches off and then turns itself on.
at times it switches off completely thats even without the mem stick.
will the new f/w which is expected soon tak care of this??
Posted by Sirhackalot
Yes it will, and just wait for it theres nothing you can do about it in the mean time.
Posted by maldus
alrit... so its a test of my patience nw ...
Posted by maldus
well inspite of having the new erom and the latest f/w the problem still persists
infact its become worse
the damn phone switches off about 10 to 15 times a day
given it to the service centre hoping for a replacement