Posted by PeterKay
Hiya, need urgent help please.
My Laptop seems to be having problems with certain websites, one message appeared saying install active x?
Where or how can i fix this?
Please help.
Posted by Cycovision
Firstly, if you're not using IE or any other browser that is based on IE like Avant, then ActiveX objects won't work. It's a proprietry M$ standard that isn't always supported in other browsers without, possibly, a third party plugin.
If you're using IE, then you might have some kind of security suite installed (Norton, Mcaffee etc.) that's preventing active x objects from being downloaded. Try disabling or closing it temporarily to see if it works. If it does, you'll have to trawl through the configuration options and allow ActiveX objects.
When you get that error, do you get a yellow bar appear at the top of your browser, under the toolbars? If so, you need to click on it and select 'install activex control' from the pop-up menu.
One more thing to try, click on 'tools', 'internet options' then the 'security' tab. Click the 'default' button, close IE, re-open it and try to access the site.
Posted by PeterKay
Cheers for that, will give it a go
Posted by PeterKay
| Quote: |
|
No yellow bar appears at the top! i do have sp2 installed though..
Posted by Cycovision
| Quote: |
No yellow bar appears at the top! i do have sp2 installed though.. |
Probably the security settings or your Antivirus then
Posted by PeterKay
I'll try removing Norton first, see how that goes.
Cheers
Posted by whizkidd
Resolved?
Posted by PeterKay
Not yet, not at home at the mo.
Posted by Glenny
i have the same problem PK, but my yellow bar comes up. Is this active X thing important, cos my sis said its a virus (but she said my 1gig of music is slowing our 80gig computer down, dumb b!TC# lol)
Posted by fatreg
soo glad i loeft windows!
hehehe
fatreg
Posted by PeterKay
Right ok, i have uninstalled Norton - still the same problem.
I have tried the security settings - still the same issue.
I have also disable firewall temporarily.
Any ideas?
where are the active x settings in Windows? are there any?
Posted by PeterKay
Also another issue which maybe due to the same problem -
Windows Media player does not play streaming videos from the net but plays normal videos from my pc ok?
is my lappy screwed?
Posted by Cycovision
@Glenny
ActiveX is a bit like Java or Flash, it's M$'s own plug-in technology that gives web pages extra functionality. The difference is, ActiveX can directly access various parts of your PC for example the file system or the registry, or even things that are plugged in to your PC. So you do have to be careful about which ActiveX objects you allow onto your PC. Your sister is half right!
@PK
Something is definately preventing certain content being downloaded to your PC. The ActiveX settings are located in the same menu that I directed you to earlier, tools - internet options - security. You have to click the custom level button and look down the list to see what is and isn't enabled / blocked.
It could also be a trusted zone issue, which again is located in tools - internet options - security. There's also the privacy tab next to security, it might be worth having a look at those options too.
Which firewall are you using?
Posted by PeterKay
the built-in firewall for xp currently, i will play with the settings now and let you know.
cheers mate.
Posted by PeterKay
Played with the active x settings and still no joy...
this is one example of the problem i am having.
When i goto Nikefootball.com, i get this message:
and then it takes me here where it installs ok.
But when i retry nikefootball, it does the same.
Any ideas?
Posted by whizkidd
Are you using a router by any chance?
Or is it a direct connection to the net?
You see, I have seen Routers block these things..
Posted by PeterKay
ahh, i am using a router via wifi......
Is that the issue?
Posted by whizkidd
Could be...
Btw, the screenshot you gave was a macromedia plug in which afaik is unrelated to Active X....
Posted by PeterKay
yeh i know that but thats another one of my issues.
what else can i try?
Posted by whizkidd
Is there a way you can connect directly to the net, bypassing the router? I am not that an expert with this but I think this could be one of the causes..
Posted by PeterKay
will try it, cheers.
Posted by Krubach
3 points to get a status:
- If this is related to the Nike website, ActiveX has nothing to do with it.
- If this is related to the Nike website, I don't think the connection has to do with it.
- It's related to the flash plugin installation, download it, and run it from your PC.
Posted by PeterKay
download where from krubes?
Posted by Krubach
That's the difficult part...
I couldn't find a place where to download the installer to your PC.
It seems that the browser/adobe website reports that the Flash player is properly installed, but somehow Nike can't detect it.
Try refreshing both pages (adobe & nike).