Posted by Xugaa
hi, i recently recieved a text message from my friend, which had a simple sound clip attached to it. when trying to open the message, the phone tells me:
Download error
Internet profile error
Please check your settings
Now i'm not really sure what it means, and can't seem to find the source of the problem, though i am not an expert. this also happens exactly the same when trying to connect and use the internet...
any solutions would be well appreciated,
thankyou.
Posted by dude_se
check your not connecting to a different provider eg: your using an orange sim but have o2 wap settings
dude_se
Posted by Xugaa
thanks for the reply, i have a virgin sim card.
in my settings it is one virgin gprs, there is no other virgin choice, so i assume that is the one i must choose. in thats settings it says to connect using wap, security off, there is no username or password set and finally there is a gateway number, i don't know if this is right or what, though i have never changed it, i have had this problem for a few months now, and to it very annoying...
any further help... anyone?
Posted by Xugaa
bump... please... anyone?
Posted by Pradhika
Does it happen with only this ems you have received or any other ones also?
Posted by mcrosser
you sure it is EMS, not MMS? because AFAIK, EMS uses same SMS connection, wich has nothing to do with GPRS. perhaps the gateway number is wrong. you can compare with the settings of a friend's cellphone that is in the same network.
Posted by Xugaa
i'll try comparing with my mums, same network...
its just this message with the sound file attached and any similar ones that i would recieve would do the same thing. also its the internet as well... says exactly the same thing.
Posted by Xugaa
my mum has got a siemans phone (not sure which model) and i could not find at all any mention of something similar to this... any further help please
Posted by dude_se
do a settings reset then re download the settings
dude_se
Posted by Xugaa
good idea, i'll try it now.
Posted by Xugaa
worked, thanks all loads.
Posted by dude_se
here to help
glad it worked.
dude_se