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New K750i Problem?


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Posted by scotti
Dear All,
Has anyone ever fiaced a problem with their phone like this? The menu screen gets highlighted with a black square & the phone automatically goes to silent mode. The only solution I have been told about is to turn my phone off more than just once a week. I need to leave my phone on 24/7 for work reasons. Does anyone know a solution or an answer to my problem? I also know someone who I work with suffering the same problem.

View this link to see my problem?



Posted by laffen
The black area is maybe caused by a faulty theme. Try change the theme and see if that solves it. Don't know about the reboot thing. I've have my K750 on without reboot 24/7 for months. But I have also hear that it is smart to do a reboot once in a while.

Posted by scotti
Have tried it on different theme's & even the ones that come with the phone itself & the problem still occurs. Thanks for your help & i will keep trying to figure it out. I have contacted SE with problem & are waiting for reply.

Posted by lunatic4ever
I have the same issue...
Did you find the answer yet?

With me it occurs after 23hours uptime, with every theme, even after master reset...

Very annoying...

Posted by mrao
Maybe you should just turn it in and ask for a replacement. Is it under a warranty?

Posted by bart
do a software update guys

Posted by scotti
software is up-dated to the latest available from the net, am still waiting for a reply from Sony about problem. I have been told to turn it off more often, at least once a day by the dealership. Poor excuse to solve the problem I think?

Posted by lunatic4ever
Must be a software issue.

Workaround.

I found out that if you do not enter the menu the normal way but using the activity meny I do not get the black box...and the phone keeps on working...



Posted by lunatic4ever
i'm sorry to say this was a one time lucky shot

Posted by papi
Many of us have the same problem. Its not mentioned for first time.
My phone doesn;t ring when have the black square, so i lose incoming calls.
I updated my phone 3 times with R1AA and now at least rings most of the times but the black square still exists.

Shame on you S.E.

Posted by khan
i'm kinda losing my faith in SE.their phones in 2005 were kinda sad compared to the ones in 2004.d s700i was d last rocking SE phone imo.

Posted by aremaboy
Mine is K750i R1AA008 APAC_1
It doesn't lose the desktop highlight(black box we deal with),but...go to File manager-themes-Eternal theme(K750 preinstalled default theme)-Set-scroll up to Sony Ericsson-Info-OK-scroll down-POOF! The highlight is GONE! It should be there and animated too-but the buggy K750 is no longer able to show the animation nor the image itself. I'm sure ALL K750i experience it!

Posted by fatreg
looks photoshopped to me??

fatreg

Posted by rockygali
i have experienced this one too... it was after an update to the latest firmware (R1AA008), the first thing to try is to master rest the phone.. NOT ALL just an ordinary reset thing... if that dont work...

then try deleting all your currently installed themes... then try re-copying them..

let me know what happened...

cheers!

Posted by stevemiddie
Think i wil stick with my orignal FW on my D750i ( 35 ) after hearing about all these probs with FW upgrades. I know that is no comfort to you guys coz i was thinking about upgrading FW,,,,,, glad i have not now.

Posted by rockygali
not a prob stevemiddie.. as long as youre well contented with R1N, and you use a card reader to transfer files to and from PC...

as what other say... if it aint broke... dont fix it..

cheers!

Posted by aremaboy
Deleting troublesome themes? I have deleted Wave,Tile,Beam and reinstalled them back. The silly bug remains there. I can't delete Eternal because it's locked. Tried to install Eternal again,yet-it remains corrupted. Master reset? No way,mate. I don't want to face data losing as my previous K700 did. Mine is APAC_1-No hissing,no screen glitch,just inconsistent battery status.

Posted by mario2002
I expect a smart phone to crash, loose data, blank screen etc. when installing incompatible/faulty system programs. Huh . . . Am I not glad for sticking to 'right one'. Greetings from South Africa. Mario.


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