Sony Ericsson Rated No:3 in Japan for Handset Satisfaction
24 January 2007 by axxxr Sony Ericsson ranks in at no:3 in customer satisfaction among 11 mobile phone handset manufacturers in Japan for a second consecutive year, according to the J.D. Power Asia Pacific 2006 Japan Mobile Telephone Handset Satisfaction Study. Now in its third year, the study measures overall customer satisfaction with mobile phone handsets based on eight factors: design/size; battery; quality; operability; e-mail; camera; display; and Internet. Receiving the highest ratings from customers in battery, operability, e-mail and camera, Casio ranks highest with an index score of 656 points on a 1,000-point scale. Mitsubishi Electric follows Casio with a score of 636 points - a 28-point increase from the 2005 study. With unique products and features such as sliding covers and large liquid-crystal displays, Mitsubishi Electric performs well in design/size and display. Sony Ericsson, which incorporates functions that allow users to play music with their phones, ranks third overall with a score of 631 points. source:cellular-news Comments On 27 Jan 11:12 NIZAR wrote Hi,It is the best company to buy cell.But it is not popular in all over country. On 25 Jan 17:26 gpo wrote never had nokia on my list either. go Sony Ericsson! On 25 Jan 07:20 uduma wrote because nokia just joined the raise on japan early summer last year. On 24 Jan 18:48 MnM wrote Nokia's not even on the radar screen in Japan then. How lucky.. |