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02 airtime contract terms revamp |
gregface
Joined: Mar 05, 2004
Posts: > 500
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what this about?
i got a text from o2 this morning.
o2:Your Airtime contract terms have had a little revamp. Might not be more interesting, but our lawyers have made easier to understand. See changes at o2.co.uk
whats this about?
the bit with lawyers dosnt make any sense, ive checked the o2 site but cant find much.
im on o2 PAYG talkalot. |
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peanut
Joined: Mar 18, 2002
Posts: > 500
From: UK: Oxon and Leics
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O2 have a major personality problem. They're trying to be cool and with this type of information one really shouldn't. Have you ever heard their IVR when you call. It's dire. They're not exactly Innocent Drinks but that's the sort of thing they're trying to do. It's as if they've been to a WhatIF! seminar or something, taken it all back with them and tried to implement everything
If you're cool you ARE cool don't try to be cool that's the first rule of trendy marketing.
What they should be spending their time on is bloody customer service. Now theirs is really bad for an organisation.
[ This Message was edited by: peanut on 2005-07-26 18:53 ] |
tomcoolj
Joined: Jul 05, 2003
Posts: 193
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Yeah, its takes me ages to get through to o2. And when I finally do they can't help me!
[addsig] |
Aldrew
Joined: Sep 07, 2004
Posts: 283
From: Milton Keynes, UK
PM |
I got the same text about a month ago. But i'd just joined them. So thought it was just there way of saying go have a look at are T&C
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Posted: 2005-07-26 12:16
