| Author |
I threatened to sue Ericsson so they sent me here! |
Manic
Joined: Jul 20, 2002
Posts: 4
PM |
Hello all
I have a T39m which I am trying to connect to my desktop pc via a datacable. My PC is running WinXP Pro and Office XP.
All I am trying to do is synchronise between the two.
I've been batting backwards and forwards between the supposed support people at Ericsson for a while now and have now threatened to sue them under Trading Standards and Advertising Standards legislation. So what do they do? Apologise? Offer an alternative? Nope they sent me here!!
Anyone got any input on how I can synchronise?
Sorry to rant but these guys are really beginning to annoy me. |
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evoke
Joined: Mar 05, 2002
Posts: > 500
PM |
Well welcome to Esato. Sorry I can't answer your problem as I don't use XP but I'm sure someone will be able to! There's plenty of advice to be found here so you're in good hands! 
SE sending people here as an unofficial help desk is novel! Laffen you should put that in your poll of how people forund Esato!
Sent here by SE!
Ed
_________________
This phone has warped my fragile little mind! 
[ This Message was edited by: edwardm on 2002-07-21 11:41 ] |
jplacson
Joined: Apr 21, 2002
Posts: > 500
From: Philippines
PM, WWW
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Did you try downloading the WinXP drivers/sync software???? Go to the support links on the SE site for the T39... I had no problems with my R520 WinXP Pro/Office XP with the data cable... T39 has same synce SW.
My T68 has no problems either... just had to download latest XP sync software. |
Jim
Joined: Jan 20, 2002
Posts: > 500
From: Belgium
PM |
Hi and welcome, I have the t39m, Win XP pro and Office XP and I had the same problem but I found the solution here on this forum; download package 4 from sonyericsson, it includes :
- Phone Book and Text Message Manager (PBTM)
- Text Message Manager for Outlook
- Phone Settings
- Mobile Modem Settings
- Mobile Phone Monitor
- XTND Connect PC
Hope this will help but unistall your previous installation |
FuricTrax
Joined: Jan 31, 2002
Posts: 261
From: West Midlands, UK
PM |
How did you get that link to the R4A Suite? I have just been to the site and I still get R3A? |
619
Joined: Jun 19, 2002
Posts: > 500
From: if you dont like my posts, IGN
PM |
Go to software section, arnoldc has all the links. R4A is a 25mb file, just look for it. U can also use FLOATS sw for sending sms, use search
This post was posted from a T68i |
Jim
Joined: Jan 20, 2002
Posts: > 500
From: Belgium
PM |
Yup use search ... |
all8
Joined: Feb 28, 2002
Posts: 372
From: Malaysia
PM |
Hi. I'm using T68, Notebook, USB Bluetooth Links, Infrared Links and Win XP
Before you sync your WinXP with Outlooks or any other programmes, the first step you do is to install "Mobile Phone Monitor " and run a Picture sending Programme Call "MyPicture2RE" (Both programmes can be downloaded from Sonyericsson)
After running the "MyPicture2RE" and send a picture to your T39, Goto Window Control Panel-Phone Monitor Option, you will find that your Mobile Phone is registered with your winXP. Done. You can now sync with any programme.
Hope this will help
[ This Message was edited by: all8 on 2002-07-21 02:23 ] |
decoy7
Joined: Feb 06, 2002
Posts: > 500
From: NW London
PM |
"I threatened to sue Ericsson so they sent me here!"
sounds like they punked you off mate....what happened to sueing them?
BBBold on T-Mobile UK |
Deltayoda
Joined: Mar 03, 2002
Posts: > 500
From: Los Angeles, California
PM |
They sent you here? Haha! 
You must be joking?
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GOwin
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
PM, WWW
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I say you sue them still! But stay with esato. This is not part of their customer support channels, and the support you get here is part of goodwill from laffen and other esato members.
This post was posted from a T39 |
FuricTrax
Joined: Jan 31, 2002
Posts: 261
From: West Midlands, UK
PM |
I assume R4A Software is for all phones? |
Merkur
Joined: Dec 05, 2001
Posts: 311
From: Iceland
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Hi.
I'm currently using Windows XP and Infrared (and Bluetooth Syncronization).
As I am using Lotus Notes PIM I needed to purchase a full release of XTND Connect and I haven't had any difficulties syncing between my phone and Lotus Notes.
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Manic
Joined: Jul 20, 2002
Posts: 4
PM |
Thanks for all your advice so far.
I've now downloaded the files recommended.
My pc still doesn't want to recognise the phone when it is attached. In fact I've noticed that the graphics tablet attached to the other serial port stops working when I try to connect the phone as well!
So I guess I have to buy a new cable now in the hope that the old one is faulty.
Any suggestions of appropriate data cables for a T39M?
Again, thanks for your input - I've now had more help here than I have received in nearly a month of e-mails from Ericsson. Oh and yes I do intend to pursue my claim against them. |
619
Joined: Jun 19, 2002
Posts: > 500
From: if you dont like my posts, IGN
PM |
stephenn... R4A is for all... complete package.
manic.. u can use bt, cable or ir... i had problem w/ window ME, now im using win98se... works well.. |
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Posted: 2002-07-20 21:41
