| Author |
o2 delivery reports? |
Ewok
Joined: Jul 09, 2004
Posts: 72
PM |
Does anyone know what the hell they are playing at on o2? I know that setting delivery reports to on on my K700 fails to work on o2 just like everyone else. What I want to know is WHY?!?!?!?!
is it a SE specific issue or have o2 just blocked it to disguise the fact that half their texts never actually get through? (yes I know about typing *0# but quite frankly I shouldnt have to). I think its a SE specific issue because im sure a guy at work has a nokia on o2 and has delivery reports. |
|
|
dave_uk
Joined: Mar 06, 2003
Posts: > 500
From: London, UK
PM |
No, it's not an  specific issue. It happens on all handsets, and is a network issue. Why? Who knows!
|
Sammy_boy
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
PM, WWW
|
Yep, for some reason O2 have decided not to implement delivery reports, except for the *0# trick.
I suspect that using delivery reports costs networks a small amount of money, as it involves sending either a text or message back to the sender, and O2 have decided not to spend this small amount on something that is actually quite a useful feature, skinflints! 
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke
|
Ewok
Joined: Jul 09, 2004
Posts: 72
PM |
well yes it is quite a useful feature when texts vanish into thin air like several have over the last few days (from my o2 online to my gfs o2 online payg).
that pretty much settles it then. o2 is getting dumped the second my contract is up, no SE online update service, no delivery reports........screw that!
its gonna be orange or voda im afraid, who customize their phones to crap but at least they provide a full service.
Although it seems I just use my old 7210 with my o2 sim in it, to send a text to myself with delivery reports set to on, and I have received a delivery report saying pending!! but when the text arrives i didnt get one saying delivered. However I did get a report back which is more than I get out of my k700 without using the code.
Also the delivery reports using the *0# hack arent proper delivery reports. they come through as proper texts and you dont get one saying pending when you first sent it like in proper delivery reports (so you at least know the network received it properly).
has anyone complained about it and actually got a response?
[ This Message was edited by: Ewok on 2005-01-17 16:14 ] |
govigov
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
PM |
Why dont they just charge for delivery report? They do that here. Hence my sms option asks for the status option b4 sending.
This message was posted from a K500 |
janahan
Joined: Jan 13, 2003
Posts: 232
From: UK
PM |
@Ewok
That "message pending" delivery report is NOT a delivery report. All Nokia Phones (and i think Samsungs) will automatically add a pending message when the message is sent and delivery reports are enabled. This has nothing to do with the operator.
SE also has the Pending state too its part of the status.... |
Ewok
Joined: Jul 09, 2004
Posts: 72
PM |
so the pending thing is completely useless and is added by the phone not the network hmmmm didnt know that one. I was in the understanding that the pending means the network has received the text and is holding it awaiting delivery.
Heres the reply i got from o2 about it, ill let you guys disect it hehe
"Thank you for your enquiry.
O2-UK do support the use of Delivery Reports for text messaging. However, this is something that is supported directly on the network and not via the handset menus. As handsets are manufactured for worldwide use, some of the ‘behind the scenes coding’ on the handsets do not interact fully with the messaging technology on O2-UK. After investigation shortly after the release of the SMS service on the GSM network in 1997 we found that the delivery reports that were being requested by the handsets were returning false data. When interacting with the network , the request was being returned from the messaging platform saying “Delivered”, but in essence this meant that the message had been delivered to the platform and not the destination mobile. The solutions for this were either to a) request that phone manufacturers coded their phones to be compatible with our network messaging technology, b) replace the messaging technology on the network or c) develop a coding protocol ourselves. As Options A & B were either impractical or carried high expense, O2-UK developed a delivery report system that is built directly into the text message, rather than an ad-on request by the phone.
If you type *0# at the beginning of the text message the network will send a text message back to you once the recipient has received the message (not read the message).
The text message will contain:
The mobile number that the text message was delivered to.
Date and time of receipt.
The first few characters of the message
Hopefully this answers your enquiry."
I submitted a reply basically saying I've heard of no such problems on any handset on any other network, so either all the other networks have taken a better approach, or theres a proper standard for these reports developed since 1997 and the other networks are all using this.
[ This Message was edited by: Ewok on 2005-01-18 14:56 ] |
Sammy_boy
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
PM, WWW
|
Sounds like O2 aren't using a standard system for text messaging then, they have their own system! Interesting....
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke
|
Ewok
Joined: Jul 09, 2004
Posts: 72
PM |
reply to my response...
"Although the handset standards have been updated, the core network technology remains the same on O2-UK. Whilst the network has increased it’s capacity to handle the demand, the messaging system has remained more or less untouched.
The *0# code does take 3 characters off the total of a message. Most handsets now do offer an ‘Extended’ SMS which allows you to link multiple messages together increasing the standard character count from 160 onwards.
With regards to other networks and their approach to messaging technology, unfortunately we are not in a position to comment as we have no access to their network systems or setup information."
Basically admitting they are using outdated technology for messaging which goes back to 1997 and this is the reason for the lack of delivery reports, and more than likely also the vanishing texts. |
janahan
Joined: Jan 13, 2003
Posts: 232
From: UK
PM |
@ ewok
> The *0# code does take 3 characters off the total of a
> message. Most handsets now do offer an ‘Extended’
> SMS which allows you to link multiple messages
> together increasing the standard character count from
> 160 onwards.
except, using *0# does NOT work with long messages. because the way the long message is coded in EMS form.
I find this all suprising, because it seems that T-Mobile must use the same TYPE of server that O2 uses, for you can use *0# on T-Mobile(one2one) too, and in the early days, that was the "recommended" way of getting a delivery report, because some phones of the time (early ericssons/motorola) didnt support the delivery report mechanism in-built into the phone (indeed, when it started on T-Mobile in 1997, only the Nokia 8146 supported delivery reports on the phone.
Bah, typical. Thank god i am not an O2 user.
Owned (order of purchase): Nok 8110, Nok 6150, Nok 8210, Nok 6210, Eric r320s, Eric T68m, SE T300, SE P800, SE T610, SE S700i, Mot V3i, SE K800i |
peanut
Joined: Mar 18, 2002
Posts: > 500
From: UK: Oxon and Leics
PM |
*0# does work with long messages and EMS, I do it all the time with no issues aside from the first few letters of your message are not what you typed.
The code is a GSM thing from way way back and in fact the 1997 date that is in the O2 reply above is a bit misleading as you were able to use it before then, Cellnet had text before 1997... for some of us.
I used to use the *0# on orange way back in 1995 because their delivery reports were flakey to say the least. |
csi_bha
Joined: Jul 19, 2004
Posts: 84
From: Sheffield, UK
PM |
AFAIK Only Vodafone provide true delivery reports, in the same way only Vodafone in the UK can you get the local area code displayed on your mobile under the operator logo.
|
Ewok
Joined: Jul 09, 2004
Posts: 72
PM |
shame vodaphone charge extortionate prices and customize their phones to complete crap. otherwise id be with them.
interesting that it seems tmobile use the same system, gonna reply to this guy again |
govigov
Joined: Jul 30, 2004
Posts: > 500
From: Back home - Cochin
PM |
Quote:
|
On 2005-01-18 19:47:48, csi_bha wrote: local area code displayed on your mobile under the operator logo.
|
|
nice. Very well thot feature.
|
Ewok
Joined: Jul 09, 2004
Posts: 72
PM |
right lets see what they say to this
With regards to your original reply
"O2-UK do support the use of Delivery Reports for text messaging. However, this is something that is supported directly on the network and not via the handset menus. As handsets are manufactured for worldwide use, some of the ‘behind the scenes coding’ on the handsets do not interact fully with the messaging technology on O2-UK. After investigation shortly after the release of the SMS service on the GSM network in 1997 we found that the delivery reports that were being requested by the handsets were returning false data. When interacting with the network , the request was being returned from the messaging platform saying “Delivered”, but in essence this meant that the message had been delivered to the platform and not the destination mobile. The solutions for this were either to a) request that phone manufacturers coded their phones to be compatible with our network messaging technology, b) replace the messaging technology on the network or c) develop a coding protocol ourselves. As Options A & B were either impractical or carried high expense, O2-UK developed a delivery report system that is built directly into the text message, rather than an ad-on request by the phone."
The *0# code was not developed by o2 in 1997, for a start it can be used on T-Mobile(and when it was one2one) and since you admit yourself in the previous reply, that you have no knowledge of other networks systems, I can safely assume this was not something that o2(BTCellnet) sold to One2One at the time, therefore it is a common system and not something o2 ever developed for themselves. The original reason for this was that some early phones did not support the delivery reports built into the phone (early ericssons and motorola). Infact when it started in 1997 only the nokia 8146 supported delivery reports on the phone, hence the need for this code at the time. The same *0# code was used as far back as 1995 on the Orange network.
Also judging by whats just been shown on Watchdog, the same strange/old sms system/setup that o2 have is maybe whats causing the K700 and S700 problems.
I believe there are 2 possibilities. 1: o2 are just so far behind that they havent bothered to set up proper delivery reports because the sms system literally hasnt been touched in almost a decade other than additional capacity, or 2: o2 have purposefully not set it up because making it easy for people to get delivery reports on all their texts would put more load on the systems and cost a little more for o2.
ave some of that! |
|
|
Posted: 2005-01-17 16:35
