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Author Smartnet Corner (PH)
arnoldc
Sony Xperia V
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
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Posted: 2002-06-29 05:46
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Smartnet Philippines is a SonyEricsson authorized service point. They are located at:

Smartnet Service Center
377 Sen.Gil Puyat (fomerly Buendia)
Makati City
(between Makati Avenue and Paseo de Roxas)
Tel: 8961140, 8961474, 8961837, 8962639, 8963282 , 8965753
Fax no: 8970312
Email: service@smartnet.com.ph


Smartnet office hours 8:30am up to 5pm weekdays and on Saturday 8:30am up to 4pm.

In this topic, your questions about latest firmware version, availability of replacement units/parts, etc. will be answered.

Note: This topic has the blessings and support of Smartnet thru Gilbert Mariano.

[ This Message was edited by: arnoldc on 2002-07-21 02:15 ]
arnoldc
Sony Xperia V
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
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Posted: 2002-06-29 05:48
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I will start by posting the petition of SonyEricsson users in the Philippines for SonyEricsson Philippines TO RETAIN Smartnet as a SonyEricssonService Point.
racoonice
T610
Joined: Feb 11, 2002
Posts: 31
From: Pinas!
PM
Posted: 2002-06-29 06:03
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Gilbert mariano: You da man!! :-D

This post was posted from a T68i

Asimo
T39 black
Joined: Jun 06, 2002
Posts: 78
From: ☺☺☺
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Posted: 2002-06-29 06:28
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....include me in that petition. Thanks to you arnoldc, we now post concerns to people who should be answering. :-o

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GOwin
T39 black
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
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Posted: 2002-06-29 06:41
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Welcome to ESATO smartnet. You can stop lurking now. Got a question for gilbert: is the euro version of r3b now available for the t39?

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619
R520 copper
Joined: Jun 19, 2002
Posts: > 500
From: if you dont like my posts, IGN
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Posted: 2002-06-29 06:52
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i petition too! 100x

every staffs in smartnet are the people!!! wala nga lang parking space.
GOwin
T39 black
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
PM, WWW
Posted: 2002-06-29 06:52
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@arnoldc, your request : http://esato.com/board/viewtopic.php?topic=5468

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dlreyes
P900
Joined: Apr 17, 2002
Posts: 100
From: Philippines
PM
Posted: 2002-06-29 07:03
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I too would like to join that petition as I have experienced several service points for different brands and Smartnet is one of the best if not one of the better ones in the Philippines.

There is no doubt that Sony Ericsson's reputation in the Philippines for service had been mostly enhanced by the kind of support that Smartnet through Mr. Gilbert Mariano had been giving.

A good product plus excellent service would surely boost product consciousness and more importantly, product LOYALTY.

[ This Message was edited by: dlreyes on 2002-06-29 08:43 ]
bonito99
T39 black
Joined: May 07, 2002
Posts: 368
From: The Philippine Islands
PM
Posted: 2002-06-29 07:29
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I'm signing the petition as well! Smartnet has an excellent after sales service and it deserves to retain its authorized service point status for ericsson

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GOwin
T39 black
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
PM, WWW
Posted: 2002-06-29 07:59
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Guys, if you have signified your intention to support this petition in the pcc thread, you dont have to resignify your intention. Original petition will be copied here later.

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GOwin
T39 black
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
PM, WWW
Posted: 2002-06-29 08:27
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I didnt notice it earlier but arnold said that this thread has GM's blessing pala. Does this mean that this thread is holy? :-o

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dun333
T39 black
Joined: Feb 19, 2002
Posts: 29
PM
Posted: 2002-06-29 09:13
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Since i was not able to sign up on ur petition b4, cud u pls nclude me on dat. Smartnet offers really great service. Sna mgkaroon dn cla ng branches sa ibang cities/provinces. @ smartnet, do u hav d -t39_standbytime_fix? Tnx.

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dlreyes
P900
Joined: Apr 17, 2002
Posts: 100
From: Philippines
PM
Posted: 2002-06-29 09:52
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It would also be good to note that there is news around that Sony Ericsson Philippines would be taking out its recognition of Smartnet as its Authorized Service Point sometime in August for reasons known only to them.

This despite the obvious superiority in the service support they offer compared to other service points not only of Sony Ericsson but other brands as well.
GOwin
T39 black
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
PM, WWW
Posted: 2002-06-29 12:58
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Quote:
Original Posted: 2002-05-30 20:52 by Arnoldc
EVERYBODY, PLEASE READ:

Smartnet is about to be stripped of their Ericsson (or SonyEricsson) Service Point status.

Are you happy with Smartnet? Was Smartnet fair to you? Did Smartnet provide good customer service? Was Smartnet prompt? Does Smartnet listen to your complaints *and* make amends? Does Smartnet value you as a customer?

If you think Smartnet should RETAIN their Ericsson Service Point status, let yourself be heard!

We can write a petition to SonyEricsson Philippines to retain Smartnet as a Service Point.

Put your name below, if you agree.



Signatories:
1. arnoldc 2. bonito99 3. GOwin 4. ferrarista44 5. JOWI 6. Dan47 7. ksroy 8. racoonice 9. antonboq 10. luwi 11. jems 12. lincoln_f 13. gprs 14. fxyvxn 15. vjam 16. flipperds 17. oblique 18. i-vtec 19. ying
20. kutchi 21. pogie 22. jdl 23. JWBlue 24. greeneye 26. derkie 27. kolokoy 28. dun333

Reminder: You do not have to quote the whole message. Just add your name in the list or post a message to signify your intent to have your name included
oblique
T68 gold
Joined: Apr 03, 2002
Posts: 1
From: Philippines
PM
Posted: 2002-06-29 13:03
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hello to alllllllll!!!!!!!!!!!!!!! =)

been a while since i last visited dami ko na namiss!!!
may new software na pala ang t68i!

question: smartnet still sony ericsson authorized repair center?
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