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Author Tell me about insurance
markbrads
P900
Joined: Jul 29, 2002
Posts: 55
From: England (East Sussex)
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Posted: 2004-03-16 00:03
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Does anybody know about insurance (Orange) I dropped my P900 whilst getting into my car this morning, I phoned Orange and thank god I am covered, my replacement's coming tomorrow however is it going to be secondhand, refurb or used.... I may buy a new one as I don't want an old phone or second user, surely insurance should get you a new one if you need to claim, anybody else got any experiences?
shinyspoon
P900
Joined: May 03, 2002
Posts: 132
From: London
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Posted: 2004-03-16 00:16
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Well, Orange normally say they'll give you a refurbished phone, but because the P900 is still a relatively new phone, chances are, they may not have any refurbished phones sitting around, so they'll send you a new one.

Dont forget to take the mem stick, stylus, battery and flip of when you return your one, you may not get a replacement one.
markbrads
P900
Joined: Jul 29, 2002
Posts: 55
From: England (East Sussex)
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Posted: 2004-03-16 12:30
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My phone has just arrived and guess what? it's almost as bad as what I just sent back, looks like it's been used as a bowling ball, I've phoned Orange and guess what they dont give a s*it, I spend at least £3000.00 PA with these sod's well they can stick it, what a way to treat customers, by the way everything is supplied apart from the battery, any ideas for me
CocoPops
P900
Joined: Dec 11, 2003
Posts: 6
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Posted: 2004-03-16 12:47
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I'd be furious!!

I pay £5/month with o2 insurance, and I'd want a new P900 not a 2nd hand beaten up one if I had to claim.
plastonia
P910
Joined: Feb 14, 2004
Posts: 49
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Posted: 2004-03-16 12:49
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i had my p900 replaced by orange on sunday and was definately given a brand new hand set, not a single mark on it. came in aplain white box though, not the black box like original.
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