| Author |
About Sun Cellular (a Digitel Mobile company) |
sonyasus
Joined: Mar 13, 2006
Posts: 0
PM |
sino po dito may kapit sa sun na pde mapagtanongan regarding important confidential details po?Thanks po. |
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WileECoyote
Joined: Jun 28, 2005
Posts: 1
PM |
I know some people there. What do you need to know? |
steele
Joined: Dec 27, 2003
Posts: 329
PM |
Good News for Sony Ericsson Suncellular Subscribers! 
We all know how incompetent and unreliable Sun's Hotline is. Ever tried asking your SE phone's WAP and MMS configuration? They would normally just tell you that they'd call you back but they really won't give you a return call?
Problem solved! Just visit http:www.sonyericsson.com for your SE phone's WAP and MMS Configuration. At least we will never waste our time talking to those Suncellular CSRs again with regard to our precious SE phones configs.
Go to SE webpage...Support...Phone Set-up. Very Simple
[addsig] |
vrl29
Joined: Dec 25, 2004
Posts: 305
From: Philippines
PM |
good info there steele! it's a good thing  included sun in their website; the last time i checked, only the two big networks are supported.
is there anyone here who have benefitted from sun's loyalty scheme? i've heard that they are giving away free phones when you've reached two years on contract to them.
SE T68i (Feb2004-May2004)
SE T610 (Sep2004-Jun2005)
SE K700i (Jun2005-Sep2005)
SE S700i (Sep2005-Present) |
superman17
Joined: Oct 12, 2002
Posts: 145
From: Philippines
PM, WWW
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vrl...as per sun csr for 1k up lng yung loyalty scheme...but for like me with plan 250...nega. cut then re-apply again as per csr...then cannot request again for the number coz of 8 months quarantine...etc. is this true? |
steele
Joined: Dec 27, 2003
Posts: 329
PM |
@vrl
Yeah, at least madali for SE users to configure their phone on Sun Network.
[addsig] |
vrl29
Joined: Dec 25, 2004
Posts: 305
From: Philippines
PM |
@superman17: that's bad news... if that's how the loyalty scheme works, then it would be better if they'd rename the scheme to loyalty @ plan 1000 and up scheme! 
@steele: thanks for the verification... because of that, i would no longer go to a sun shop to ask for the manual settings for my phone...
_________________
SE T68i (Feb2004-May2004)
SE T610 (Sep2004-Jun2005)
SE K700i (Jun2005-Sep2005)
SE S700i (Sep2005-Present)
[ This Message was edited by: vrl29 on 2006-03-20 03:57 ] |
steele
Joined: Dec 27, 2003
Posts: 329
PM |
@superman
That's bad move IMHO. Majority of their subscriber base are between 250 to 600 plans. They should take care of the majority subscribers if not all.
@vrl
If you're a perpaid subs and you visited a Sun Shop, they would first advise you to call their hotline instead of attending your concern right away. Poor Customer Service!
[addsig] |
anilrem
Joined: Mar 26, 2004
Posts: 0
From: Los Banos
PM |
Medyo matagal tagal na rin ako nagbbasa ng updates dito sa esato.com regarding the service of Suncellular, kasi I was (past tense na a sun subscriber before. I remember the last time I called Sun's CSR, I was just asking for the telephone number of Sun Shop sa San Pablo City. Ang sobrang informative na sagot sakin ay "Sorry Mam... wala po kasi kaming access sa telephone numbers ng mga Sun Shop... Is there anything I can do for you Mam?" Dios ko day... Eh kung telephone number nga lang hindi mo ako matulungan, sa ibang bagay pa kaya....
Kaya on the very exact date my contract with them expired (that was on March 17), I visited Sun San Pablo City at exactly 8:00am to have my line cut. Sa wakas tapos na rin ang paghihirap ko... para akong nabunutan ng tinik. Ang hirap ng Sun Subscriber ha... talo ka na sa signal... asar ka pa lagi sa CSR nila.
Kaya bye Sun ang Hello to Smart na ako! |
steele
Joined: Dec 27, 2003
Posts: 329
PM |
@anilrem
Good for you kung napacut mo na...But it's always good to have back up sim like sun. I am a globe and sun user.
[addsig] |
vrl29
Joined: Dec 25, 2004
Posts: 305
From: Philippines
PM |
how bad? i happened to subscibe to a post-paid service from them last december... and based on what i've read here, mukhang matagal-tagal pa akong magtitiis sa kanila. hirap ng walang signal sa mga lugar tulad ng tagaytay...
@steele: buti binigyan ako ng CSR sa sun shop ng hardcopy (as in, nag-print pa sila) ng settings ng MMS/GRPS/E-MAIL/INTERNET settings ng phone ko. at least me one good point sila dun...
SE T68i (Feb2004-May2004)
SE T610 (Sep2004-Jun2005)
SE K700i (Jun2005-Sep2005)
SE S700i (Sep2005-Present) |
dlreyes
Joined: Apr 17, 2002
Posts: 100
From: Philippines
PM |
Has anyone received an official copy of their Service Agreement with Sun? |
vrl29
Joined: Dec 25, 2004
Posts: 305
From: Philippines
PM |
Quote:
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On 2006-03-20 04:26:30, steele wrote:
@vrl
Yeah, at least madali for SE users to configure their phone on Sun Network.
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uhmmm... i just checked the SUN MMS settings for a W550, but it was nowhere to be found. again, the two big networks only have support. is there something wrong with the SE PH website? 
SE T68i (Feb2004-May2004)
SE T610 (Sep2004-Jun2005)
SE K700i (Jun2005-Sep2005)
SE S700i (Sep2005-Present) |
phat_tricks
Joined: Mar 24, 2006
Posts: 0
PM |
tanong ko lang kung bakit ayaw magwork ng Opera Mini sa K750i ko? installed the WAP application from sony ericsson, pero inde pa rin makaconnect. btw sun user po ako. also tried the GPRS settings from previuos post pero la pa rin. TIA
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dlreyes
Joined: Apr 17, 2002
Posts: 100
From: Philippines
PM |
Again, has anyone received their official copy of the Service Agreement with Sun?
I have been a subscriber ever since Sun started and despite my several letters requesting that I be given my copy, I still end up with none.
I would think that this would be a very good basis in case someone wants to terminate their subscription within the "contracted" period. |
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Posted: 2006-03-13 04:25
