jipped Joined: Mar 24, 2003 Posts: 6 PM |
onestopphoneshop.co.uk have the ***WORST CUSTOMER SERVICE ****. I bought a phone from them, there was no coverage in my area, i asked them to check the coverage before hand, they said they did and it was excellent. They wouldn't return it, even though singlepoint the service providers they were more than happy to cancel the contract as it was only 2 days after and I had 14 days under my statutory right, Single point were kind enough to reduce my contract from £30 a month to the £15 per month. Onestopphoneshop.co.uk were rude and completley out of line, so now I have a phone with no signal in my area, stuck with a 12 month O2 contract. I even said I was willing to change the network to one that would work and they wouldn't do it. The guy I spoke to was called Chris apparantly the manager.
SHAME ON YOU ONESTOPPHONESHOP |