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Author S-E Arc - Ooops!
ofiaich
W900 black
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
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Posted: 2012-01-30 03:09
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@Bonovox,

just before it hit the tarmac, it set itself into fright mode

Ofiaich
[ This Message was edited by: ofiaich on 2012-01-30 02:09 ]
esato since Nov, 12, 2001
djin
Sony Xperia Z
Joined: Jun 13, 2007
Posts: > 500
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Posted: 2012-01-30 09:38
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@Ofiaich,

I still dont get how you dropped the phone from a jet plane!? I once dropped my n96 but that was from a small plane c-172.. So nothing happened.. but wow, after falling from such a height, the body still managed to be intact!... Hope you get your new phone soon enough..
Xperia T + N 96

R.I.P Desire
blackvodka
Xperia Arc Silver
Joined: Jun 27, 2011
Posts: 107
From: Moscow
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Posted: 2012-01-30 11:42
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take a white one like mine it's a true beauty and I'm sure you'll be always careful not to drop it even on your carpet
loving my white Xperia S and Xperia Tablet S )
ofiaich
W900 black
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
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Posted: 2012-01-30 14:01
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Hi!

phone was sent today, so I will call them tomorrow or Wednesday to discuss!

If I can choose, White Galaxy II or Xperia Arc S or Galaxy Nexus?

Ofiaich
esato since Nov, 12, 2001
blackvodka
Xperia Arc Silver
Joined: Jun 27, 2011
Posts: 107
From: Moscow
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Posted: 2012-01-30 15:23
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my choice - white Arc S before upgrade to white Sony S
loving my white Xperia S and Xperia Tablet S )
ofiaich
W900 black
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
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Posted: 2012-02-03 20:53
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Hi everyone!

Well, the Vodafone store got my name incorrect, the date I purchased the phone and their paperwork stated my phone was out of warranty. so do not charge, but then in another box, £100 charge was added.

Customer support not good but today had a better conversation. They say in warranty and just the excess to pay on the insurance.

Seems to be no chance to negotiate on a different handset such as the Arc S or Samsung SII.

At least the insurance has agreed to replace with a new handset. Hope they do not send a lower spec phone.

Hopefully get a new phone by Monday.

Ofiaich
[ This Message was edited by: ofiaich on 2012-02-03 19:54 ]
esato since Nov, 12, 2001
Bonovox
LG G4
Joined: Apr 13, 2008
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Posted: 2012-02-03 20:54
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Oh good at least you got a new one or refurbished
Phone?? What phone??
ofiaich
W900 black
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
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Posted: 2012-02-04 16:19
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OK

Insurances choices were..

HTC Sensation
HTC Desire S
HTC Radar

Nokia N8
Nokia 700

Samsung Galaxy S PLus

S-E X10 Mini Pro

and that's it...

Ofiaich
esato since Nov, 12, 2001
doministry
Sony Xperia Z2
Joined: Apr 13, 2007
Posts: > 500
From: PL
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Posted: 2012-02-04 17:06
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On 2012-02-04 16:19:43, ofiaich wrote:
OK

Insurances choices were..

HTC Sensation
HTC Desire S
HTC Radar

Nokia N8
Nokia 700

Samsung Galaxy S PLus

S-E X10 Mini Pro

and that's it...

Ofiaich


What a crap! No Arc?!
a w a r e
ofiaich
W900 black
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
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Posted: 2012-02-04 17:09
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they say Arc discontinued,

and Arc S and Samsung SII would be considered as an upgrade and can't upgrade with an insurance claim..

Ofiaich
esato since Nov, 12, 2001
Bonovox
LG G4
Joined: Apr 13, 2008
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Posted: 2012-02-04 17:10
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Nokia N8?? That ain't similar spec to Arc Hang on a minute. If Arc S is considered as an upgrade then so is the Sensation. The Sensation is dual core
[ This Message was edited by: Bonovox on 2012-02-04 16:13 ]
Phone?? What phone??
dibdin
HTC One
Joined: Jan 17, 2008
Posts: > 500
From: United Kingdom
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Posted: 2012-02-04 17:12
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What's wrong with the HTC Sensation?
Xperia S in white ROCKS!!
Bonovox
LG G4
Joined: Apr 13, 2008
Posts: > 500
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Posted: 2012-02-04 17:13
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The Sensation is an upgrade too point that out to them. You would be better off having insurance through a different company not Vodafone. Cos Vodafone replace phones but separate insurance companies would pay up the money instead to replace the handset
[ This Message was edited by: Bonovox on 2012-02-04 16:17 ]
Phone?? What phone??
ofiaich
W900 black
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
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Posted: 2012-02-04 17:32
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So is the choice between a HTC Sensation and Samsung Galaxy S PLus ??

Ofiaich
esato since Nov, 12, 2001
Bonovox
LG G4
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Posts: > 500
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Posted: 2012-02-04 17:56
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Galaxy S Plus is good but worse camera & no flash. HTC Sensation yes but again that is an upgrade which they said the Arc S would be too. So why not give you the Arc S?? I don't get that
Phone?? What phone??
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