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Author S-E Arc - Ooops!
ofiaich
W900 black
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
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Posted: 2012-01-29 13:57
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Hi everyone,

serious mishap with my S-E Arc last week, ,,,,,,



but have it insured with Vodafone.

What will they do?

a) replace with a brand new Arc?

b) replace with a refurbished Arc that has a crack at the top of the front panel?

c) replace with a brand new Arc S?

d) replace with a refurbished Arc A that has a crack at the top of the front panel?

e) let me choose ?

Any comments welcomed!

Using my W900i purchased from Marly!

ofiaich
[ This Message was edited by: ofiaich on 2012-02-10 00:24 ]

[ This Message was edited by: laffen on 2012-02-10 10:20 ]
esato since Nov, 12, 2001
dibdin
HTC One
Joined: Jan 17, 2008
Posts: > 500
From: United Kingdom
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Posted: 2012-01-29 14:05
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How did it end up like that?
Xperia S in white ROCKS!!
adsada
Xperia Arc Black
Joined: Aug 23, 2008
Posts: > 500
From: Scotland
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Posted: 2012-01-29 14:22
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That picture makes me sad, like really really sad. That poor arc man, what did you do to it?!?! Also had you taken off the shatter proof sheet?
A-D-S-A-D-A
Xperia S
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Bonovox
LG G4
Joined: Apr 13, 2008
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Posted: 2012-01-29 14:22
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Either a brand new or refurbished Arc or if no more older Arc's available then an Arc S. That's definitely a replacement job with insurance anyway. Have you contacted them?? Its like a car crash mate its a write off

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Material things don't matter,but Rock n Roll does!!!!
[ This Message was edited by: Bonovox on 2012-01-29 13:24 ]
skblakee
Samsung Galaxy Note II
Joined: May 07, 2007
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From: St.Kitts, West Indies
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Posted: 2012-01-29 14:37
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Man that is one hell of a lockscreen there....ooops... no your screen is cracked up.
Galaxy Note III with 64gb micro SD
Visit St.Kitts in the Caribbean. Beautiful little place.
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ofiaich
W900 black
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
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Posted: 2012-01-29 14:52
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Hi everyone!

It fell out of an aeroplane, bounced onto the tarmac and somebody had removed the anti-shatter protection coating from the tarmac

Looks like a nice screen saver design!

@bonovox yes, and the agent ( Vodafone) wants me to take it to a shop so it can be sent for repair assessment.

I hope they give me an Arc S.

ofiaich
[ This Message was edited by: ofiaich on 2012-01-29 13:53 ]
esato since Nov, 12, 2001
Bonovox
LG G4
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Posted: 2012-01-29 15:01
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Repair?? Under insurance they would normally replace that An aeroplane well if it was at 36,000 feet it might have landed on the roof of a Vodafone store
[ This Message was edited by: Bonovox on 2012-01-29 14:04 ]
Phone?? What phone??
ofiaich
W900 black
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
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Posted: 2012-01-29 15:05
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@bonovox

hahaha, yes the agent said 'repair' but she had not seen the phone, and didn't go along with my description of it!

I'll go to the Vodafone shop this afternoon!

ofiaich
esato since Nov, 12, 2001
Bonovox
LG G4
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Posted: 2012-01-29 15:10
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Good luck. And as they don't make the older Arc now lets hope you get the S version I guess they have to say that as they cannot see it yet. But that should be replacement easy as that has happened to me before. As for insurance everyone NEVER use T Mobile Fone Safe. They make any excuse not to pay up delt with them years ago.
Phone?? What phone??
ofiaich
W900 black
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
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Posted: 2012-01-29 15:24
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thanks very much!

I am told it should take 5 days to sort out!

Till then, using my W900i!

ofiaich
esato since Nov, 12, 2001
Bonovox
LG G4
Joined: Apr 13, 2008
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Posted: 2012-01-29 15:27
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Ah that & the old S700i were 2 of my old faves!! Ya know when insurance people always say we will replace your phone within 48 hours. It never happens
Phone?? What phone??
ofiaich
W900 black
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
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Posted: 2012-01-29 15:29
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Yes, I can imagine... I will call them on Wednesday to discuss...

Oh! Seeing your shamrock, my phone bounced out of an Aer Lingus plane!

Ofiaich
esato since Nov, 12, 2001
Bonovox
LG G4
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Posted: 2012-01-29 15:34
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No luck of the Irish there then though maybe it will be if you get an Arc S Were you coming from Ireland or somewhere else?? Aer Lingus planes are bloody cramped
Phone?? What phone??
mattiL
Xperia X10 Black
Joined: Feb 18, 2004
Posts: 120
From: Sweden
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Posted: 2012-01-29 16:44
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On 2012-01-29 15:24:49, ofiaich wrote:
thanks very much!

I am told it should take 5 days to sort out!

Till then, using my W900i!

ofiaich



Do they need 5 days to find out what's wrong with it??
ofiaich
W900 black
Joined: Nov 12, 2001
Posts: > 500
From: East Yorkshire, England
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Posted: 2012-01-29 19:25
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@bonovox, I hope so! Arc S or another of my choices.. I came to Ireland for my uncle's funeral. More than 600 people called to his house, where his body was lying,,, and again to the church!

If Heinekin did funerals,,,, they would copy the Irish send-off!

@mattiL, yes, phone to be sent back to a technician, then tell decision to Claims Department... then.. z.z.z..z.z.z.z

Ofiaich
esato since Nov, 12, 2001
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