| Author |
x10 mini pro freezing |
brm170
Joined: Sep 15, 2010
Posts: 19
PM |
when i try to connect my xperia x10mini pro to pc the touch screen freezes so i cant do nothing any ideas why??
thanks james |
|
|
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
Does it come up with the option on screen to connect to pc at all?
Phone?? What phone?? |
brm170
Joined: Sep 15, 2010
Posts: 19
PM |
it does but because the screen has frozen i cant do anything, but the buttons work still...
oh and the pc companion says se phone detected and tells me what to do but phone wont let me do nothing...
[ This Message was edited by: brm170 on 2010-11-05 15:13 ] |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
Have you tried to reflash via SEUS?? You won't need the phone on for that just connect to SEUS & press the back key when plugging in the USB lead
Phone?? What phone?? |
brm170
Joined: Sep 15, 2010
Posts: 19
PM |
sorry dont know what seus is? am new to android phones as come from using a nokia 8810...
thanks james |
brm170
Joined: Sep 15, 2010
Posts: 19
PM |
please anybody??
really hating this phone at the moment:-(  driving me insane...
thanks james |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
Have you only just bought it?? If so return it to the store get it swapped over for another one or a different model. I am not sure how to show you tutorials on screen for updating software or reflashing. It's a little quiet tonight on here but someone will be along to suggest something or help better than me 
Phone?? What phone?? |
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
I would recommend you what Bonovox said and/or perform a reset to the phone. Also, you could try to update the phone to the latest version that  has for the x10 mini.
|
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
As long as he's downloaded it he will just have to run it and voila. It'll tell him what to do. SEUS will do the rest of the job.
|
brm170
Joined: Sep 15, 2010
Posts: 19
PM |
thanks for the replies guys,
@tranced, how do i download the updates? have never updated phone and until yesterday didnt think would have to but it told me to via some message in notifications so followed instructions to plug it in to computer etc and it freezes so i cant do nothing....
@bonovox, the phone is 6weeks old so fairly new, i thought the cable might be dodgy but i use it in charger to charge the phone and no problems, and it isnt my computer as i have 2 laptops, a netbook and macbook pro at my disposal at the moment and its the same on all of them... |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
OK goto Sony Ericsson website,click on support then click on your type of phone. Then goto bottom of the page & click on software updates. Where it says update service click on where it says DOWNLOAD HERE. This will take you to the software updater download which is only 35mb in size. Click to save or run wait for download then once downloaded start running the application then follow the instructions on how to start updating. The software updater does it all for you once you have followed the instructions. This should reflash your phone hoping it helps.
Phone?? What phone?? |
brm170
Joined: Sep 15, 2010
Posts: 19
PM |
hey
@ bonovox, managed to download and update via the se update service thanks for the help 
now i have updated to latest software ( 1.2.a.1.174)
its still freezing though when i just connect the phone via the usb cable,, so my next question is can i update it by turning the phone of and connecting it??
thanks james
|
Arne Anka
Joined: Nov 05, 2003
Posts: > 500
From: Sweden
PM |
Try one of following solutions:
- Enable USB debugg mode from Settings, before connection to USB.
- Try to remove, replace or reformat the SD card.
If you want to update your SW without having to turn your phon on, try SEUS (SE update software) instead of PC Companion.
[ This Message was edited by: Arne Anka on 2010-11-07 15:52 ] |
Bonovox
Joined: Apr 13, 2008
Posts: > 500
PM |
Oh cool glad I helped you and happy its now working 
Phone?? What phone?? |
brm170
Joined: Sep 15, 2010
Posts: 19
PM |
@ Arne Anka , hello i have done the update via seus with help from bonovox (with lots of thanks)
just looked and done the usb debug and although it then recognises the phone and is connected the issue is the screen is freezing so i cant actually click on connect phone on the screen or any of the 3 options and tried without the sd card but it says the sd card needs to be inserted for update dont want to format it as got alot on it i dont want to lose...
|
|
|
Posted: 2010-11-05 15:55
jay0726 | 
