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W960 touch screen stopped responding |
mange69
Joined: Oct 07, 2002
Posts: 366
From: Sweden
PM |
I'm frustrated. My touch screen on my W960 stopped responding just like that. I can't answer calls, not flip to File transfer mode to do backup of files since I can't aknowledge the switch from Normal mode. I had to go thru File manager with 1 hr of waiting. I can't even reset the phone in a try to make the problem disappear.
Now I've sent it in for service.
Have anyone else had this problem and how did U solve it? |
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rodka
Joined: Oct 04, 2008
Posts: 27
PM |
I sent my G900 in for warranty a while back. Touchscreen was broken as well. Still haven't got it back thanks to my mates at Vodafone... >_>
[ This Message was edited by: rodka on 2009-01-08 10:31 ] |
chlee
Joined: Dec 30, 2007
Posts: 188
PM |
Just wondering, how does yer touch screen get spoiled? Roughed handling? |
mange69
Joined: Oct 07, 2002
Posts: 366
From: Sweden
PM |
Mine stopped working just like that when I held it in my hand... One second it worked and the other it didn't >(
//Mange |
Maratonmannen
Joined: Dec 06, 2003
Posts: > 500
From: Stockholm, Sweden
PM |
On 2008-12-29 23:55:04, mange69 wrote:
Have anyone else had this problem and how did U solve it?
I had the same problem and since I had warranty, I sent it back and got a replacement unit.
Xperia™ 1 VII 16GB/512GB Android 15 @home
Xperia™ 1 VI Scarlet Red 12GB/512GB Android 15 @home
Xperia™ 1 V Android 15 @work |
mrmilo69
Joined: Oct 03, 2006
Posts: 197
PM |
Happened to my screen twice, once it took 3 days to come back! Then someone from SE told me to reset the firmware and upon selecting a language i couldn't press the middle selection as the jog dial wouldn't do it! They fixed it for me though, could be a problem with the actual touch screen, or the LCD, but most likely the touch screen if the LCD looks intact. Try and get it replaced under warranty |
Logicbloke
Joined: Dec 15, 2008
Posts: 40
PM, WWW
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I guess it's a hardware problem maybe the cable it can be many things affecting the material. But what let you think that it's related to the software ... I mean is it your phone behaviour/ responding to requests or you just thought so
This message was posted from a SGH-C180 |
AD
Joined: Aug 25, 2005
Posts: > 500
From: UK
PM |
Having been around on this forum for a while, I can say that this problem has usually come down to the connector from the screen to the mainboard of the phone being loose. If you're brave enough, then open the phone up and reseat it. Seems to have happened to more W960s than anything else, so I guess it's a minor design flaw in the model.
I'm a P1 owner myself, so can't give you instructions as to disasembley, but there must be a tutorial in the archives somewhere... |
mange69
Joined: Oct 07, 2002
Posts: 366
From: Sweden
PM |
Mine is now on the way to SE service. I hope they woun't replace it since I wasn't able to do a full back up. For that you need to use the touch screen... =/
//Mange |
bridgstfer
Joined: Feb 04, 2002
Posts: 59
PM |
Happens to me all the time when I drop it.
Take the battery out and place alot of pressure on the back of the phone like you are trying to snap the phone in half (not hard enough to actually do it though) and the connector will pop back in. |
mr.snowball
Joined: Jan 22, 2007
Posts: 7
From: montreal, canada
PM |
Hey, It happened several times to me too (especially when I sit on it by accident because the phone is in my back pocket).
What I do is you just use both your thumbs and put pressure everywhere on the phone. Make sure your phone is not locked, so you will see when the connector will be reconnected and beable to use your touch screen again. |
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Posted: 2008-12-29 23:55
