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FS: Pls Lock, Sent back to Sender! |
Miss UK Joined: Jan 11, 2003 Posts: > 500 PM |
Hi All,
Have a Nokia 5300 in White and 0range it's sim free, brand new and sealed in the box it comes with a Vodafone Sim card with £1 Credit and a Nokia 256MB Transflash card.
I Recieved 1 of these for myself from Bid tv then they make a mistake by sending me another and debiting my card twice
Total : £54
Im looking for this amount back with Postage £4 or £6 (Special Delivery)
on top Guys!
The handset retails for £80 on Nokia's site and idiot's pay larger amount on eBay for second hand ones
Payments via PayPal (Certified Accounts Only)
or
Cheque/Postal Order
Thanks
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[ This Message was edited by: Miss UK on 2008-06-30 23:41 ] |
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jcwhite_uk Joined: Feb 18, 2004 Posts: > 500 From: Dorset, UK Phone:Xperia Z1 PM, WWW
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Couldnt you just get them to take it back and return your money?
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
Miss UK Joined: Jan 11, 2003 Posts: > 500 PM |
at a Special Delivery cost plus phoning there 0845 number yeah bit pricey if you ask me
An "Apple" a day keeps the Doctor at Bay! |
tezz34 Joined: Jan 15, 2006 Posts: 249 PM |
i think on bid tv returns are free also its not that exspensive to ring an 0845 number from a landline |
Miss UK Joined: Jan 11, 2003 Posts: > 500 PM |
Hi Tezz. Ive been advised to post back by Spec Del (NOT FREE) 0845 is alot of a mobile! |
Yasman Joined: Dec 14, 2006 Posts: 277 From: London PM |
I used to work for sit-up ltd the company behind bid-tv.
u can only buy one item per auction. if they made a mistake you should either be able to send it back and have the postage refunded as the customer service team has been asked to be very customer focused. if they cannot refund postage which they shuld they normally issue credit vouchers as a gesture.
also they should be able to arrange a collection otherwise.
i used to work on their sales database and used to see a lot of refunds and refunded postage entries so i know it happens.
regards Yasman |
arien617 Joined: Feb 01, 2006 Posts: > 500 PM |
MissUK:
saynoto0870.com
Enter the 0845 number into the search and see what geographical numbers it brings up.
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Miss UK Joined: Jan 11, 2003 Posts: > 500 PM |
Sent back to bid tv today as there refunding postage to aswell as the total amount. Thanks for all ur advice guys |
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