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HTC warns consumers against grey Touch Diamonds || Not anymore |
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
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HTC has warned consumers not to purchase grey market versions of its new flagship Touch Diamond device from online retailer eXpansys.
The Touch Diamond, which will not begin shipping in the UK until the end of the month, is currently being sold by eXpansys for £494.95.
A spokeswoman for HTC said: ‘If customers buy their device through eXpansys they won’t be supported, it will have nothing in terms of manufacturer warranty.’
S O U R C E
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[ This Message was edited by: tranced on 2008-06-10 14:05 ] |
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soulsaber
Joined: Mar 20, 2008
Posts: 86
From: Canada
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I wouldn't buy for that price! That is like the most expensive online.
If you fail to plan, you plan to fail. |
masseur
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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expansys response
Warranty on the Diamond (found in their HTC Touch Diamond Support Forum)
The units are WWE and have full manufacturers warranty, eXpansys will handle any warranty repairs on your behalf as eXpansys would with any other HTC device
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se_dude
Joined: Nov 07, 2007
Posts: > 500
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thats means HTC are still not sure about the reliability of their devices..  |
jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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HTC has backtracked on its comments yesterday to Pocket-lint about supporting customers who’ve bought a non UK version of the new HTC diamond.
“HTC will always support the consumer and their device but what’s important is that consumers know that devices are region specific and that to receive the full customer experience, the device bought needs to be relevant for the region they are in. To ensure this, consumers can acquire their HTC Touch Diamond through our trusted distribution network”
On Monday the Taiwanese company had said that any device bought through Expansys would not be covered by Warranty or come with HTC qualified support, in particular pointing towards Expansys in the UK who had imported phones from a different region to beat the official release in the UK.
The company has also moved to quash rumours that the new handset won’t be available until July.
In an interview with Pocket-lint Florian Seiche, VP of HTC Europe told us that the HTC diamond is shipping in the UK now and be available everywhere before the end of the month. |
peanut
Joined: Mar 18, 2002
Posts: > 500
From: UK: Oxon and Leics
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expansys conduct has been petty and underhand to say the least. all because they lost the distro deal to brightpoint.
i sent mine back to them on the very principal that i won't do business or give my money to con artists. |
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Posted: 2008-06-09 21:11
