Esato

Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > Please help - big problems with a z610

Author Please help - big problems with a z610
my-z610
Model not set
Joined: Apr 11, 2008
Posts: 5
PM
Posted: 2008-04-11 20:09
Reply with quoteEdit/Delete This PostPrint this post
Hi everyone, firstly I'm new here so hello

Now I have a problem. Firstly what i did:

I have a 'CID 52' 3 UK branded z610 which I wanted to debrand.

I firstly collected these files from iprotebe.cz:

Main: Z610_R1JG001_MAIN_GENERIC_RED52
FS: Z610_R1JG001_FS_CENT_EUROPE_RED52
Custpack: Z610_HB1-06_Gen_CDA102568_2_R5A_GENERIC_CENT_EUROPE

During flashing with SETool lite 2 v1.11 I got a BSOD halfway through, the phone would then not start. I re-started the PC and then successfully re-flashed the phone although after reinserting my 3 sim card the phone says 'Customization error. Please contact your network operator or service centre.'

Did I use the wrong cust pack or something or is the problem worse than this??

Someone please help, I cant afford for this phone to be dead!

my-z610
Model not set
Joined: Apr 11, 2008
Posts: 5
PM
Posted: 2008-04-11 20:32
Reply with quoteEdit/Delete This PostPrint this post
Also, if someone does think it could be the fact I have used the wrong custpack that is causing the error would it be possible to get the 3 UK version. I know it is on top sony although a free way to get this would be greatly appreciated.

Thanks in advance
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM
Posted: 2008-04-11 20:35
Reply with quoteEdit/Delete This PostPrint this post
hi and welcome

is the Custpack compressed in a zip file? afaik, setool customizes the phone with the Custpack compressed in a zip file.
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
gaming_guy
K810 Blue
Joined: Oct 10, 2006
Posts: > 500
From: UK
PM
Posted: 2008-04-11 20:37
Reply with quoteEdit/Delete This PostPrint this post
add the custpack to the 'misc files' box in setool and hit flash. when its uploaded the custpack, the phone should work.

just bear in mind that 3's free MSN messenger wont work in generic firmware

K700i > K750i > K810i (current phone)
my-z610
Model not set
Joined: Apr 11, 2008
Posts: 5
PM
Posted: 2008-04-11 20:58
Reply with quoteEdit/Delete This PostPrint this post
Hello tranced, yes the custpack is in a zip archive

Hello gaming_guy, I have tried this and got the following output in SETool (could it be anything to do with it being for the wrong region?):


Welcome to SEtool2 ( LITE edition ) v 1.11
supported DB2010/DB2012 CID49/50/51/52, DB2020 CID49/51/52
Loaded 51 flash descriptors

if you like LITE edition - please visit www.setool.net and buy FULL.

FILE RECOGNIZED AS CUSTOMIZATION PACKAGE.
CDA:CDA102568/2
MODEL:HB1-06 Gen
VARIANT:CENT_EUROPE
LANGUAGE: EN
LANGUAGE: PL
LANGUAGE: CS
LANGUAGE: SK
LANGUAGE: HU
ChipID:9900,EMP protocol:0301
PHONE IS RED RETAIL PRODUCT
FLASH CID detected:52
Speed:921600
OTP LOCKED:1 CID:51 PAF:1 IMEI:***** CERT:RED
FLASH CID:52 COLOR:RED
LDR:061201 1314 HANCXC1329129_DB2020_FLASHLOADER_R2A005
Flash ID check:897E
Flash props sent ok
ldr_on_ldr hdr no ack (10)
CSloader uploading failed,exiting
Elapsed:6 secs.


PS. Hopefully quoteing comes out right for the output of SETool

Also thankyou for helping me so far guys
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM
Posted: 2008-04-11 21:07
Reply with quoteEdit/Delete This PostPrint this post
if you want, try xs++ v3.1 to customize(finalize) your phone

see here: http://forums.se-nse.net/index.php?showtopic=23459

and look for the step "UPLOADING FILES"

The files in the custom pack must be dragged and dropped to TPA/PRESET/CUSTOM
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
gaming_guy
K810 Blue
Joined: Oct 10, 2006
Posts: > 500
From: UK
PM
Posted: 2008-04-11 21:14
Reply with quoteEdit/Delete This PostPrint this post
that custom pack looks fine to me, all you need to do is to hit flash and the phone should work without the error when u turn it on


edit: didnt see the error in the log
_________________

K700i > K750i > K810i (current phone)

[ This Message was edited by: gaming_guy on 2008-04-11 20:15 ]
my-z610
Model not set
Joined: Apr 11, 2008
Posts: 5
PM
Posted: 2008-04-11 21:16
Reply with quoteEdit/Delete This PostPrint this post
Thanks again tranced although after inserting the 3 sim card I still get the customization error.

Is there any way I could get the http://www.topsony.com/forum/[....]inks.php?catid=260&linkid=3972 (Z610i_CDA102579_3_R12A_3_United_Kingdom) file from top sony?

Gaming guy, could the error I recieve be due to the BSOD which stopped the flashing half way through the first time?

Reason for edit: Adding repy to gaming guy


[ This Message was edited by: my-z610 on 2008-04-11 20:19 ]
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM
Posted: 2008-04-11 21:19
Reply with quoteEdit/Delete This PostPrint this post
did you try it or not?

the custom that you have must have inside a TPA, then PRESET and CUSTOM.

inside CUSTOM you'll find the files you must drag and drop to the path TPA/PRESET/CUSTOM with xs++.
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
gaming_guy
K810 Blue
Joined: Oct 10, 2006
Posts: > 500
From: UK
PM
Posted: 2008-04-11 21:21
Reply with quoteEdit/Delete This PostPrint this post
try holding 2&5 instead of 'c'.

if it doesnt work then, its probably a h/w problem

K700i > K750i > K810i (current phone)
my-z610
Model not set
Joined: Apr 11, 2008
Posts: 5
PM
Posted: 2008-04-11 21:26
Reply with quoteEdit/Delete This PostPrint this post
Tranced, inside the tpa\\preset\\custom there are two folders - 'doja' and 'drm', where should the files go.

Also in my previous reply I meant I had tried adding the customization in SETool again.

Gaming guy, I am sure it is not a h/w problem as before flashing it worked fine (although as it was a new 3 sim it did say sim inactive)
tranced
LG Nexus 4
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM
Posted: 2008-04-11 21:33
Reply with quoteEdit/Delete This PostPrint this post
those folders should be copied to TPA/PRESET/CUSTOM as well with the files.
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
gaming_guy
K810 Blue
Joined: Oct 10, 2006
Posts: > 500
From: UK
PM
Posted: 2008-04-11 21:34
Reply with quoteEdit/Delete This PostPrint this post
upload the files to the custom folder, NOT the doja or drm folders

K700i > K750i > K810i (current phone)
Access the forum with a mobile phone via esato.mobi