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k850 middle touch button pressing randomly. |
poisongirl13
Joined: Oct 16, 2006
Posts: 22
From: Worcester, UK
PM |
I'm not sure if this is in the right place... But anyhoo....
I've had my k850 since just before christmas, and its worked fine up until last night.
Last night after sending a text it just decided to have a spaz, its like there is someone pressing the middle "menu/selection" key all the time, so its sending like a bazillion texts to my first contact. I can't even press any other buttons because the "menu" button is getting pressed so much. Its virtually impossible to lock the key pad, but when it does work, its still like someone's pressing a button.
I've tried taking the battery out, and leaving it out all night to see if that would help, and it didn't, so I just wondered if anyone else knew of this happening or had a suggestion on what to do...
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gaming_guy
Joined: Oct 10, 2006
Posts: > 500
From: UK
PM |
the touchpads failing seems to be a common issue on the k850.
have you tried updating the firmware on the phone via SEUS?
http://www.sonyericsson.com/c[....]t/products/updateservice/k850i
if that doesnt work, then it sounds like a hardware issue and will have to be sent back under warranty to be fixed
K700i > K750i > K810i (current phone)
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poisongirl13
Joined: Oct 16, 2006
Posts: 22
From: Worcester, UK
PM |
I'm trying to get the update service to work now, but I just get a message saying I need to update macromedia, however I have the latest version.. 
[ This Message was edited by: poisongirl13 on 2008-03-28 11:38 ] |
aremaboy
Joined: Nov 27, 2004
Posts: > 500
From: Malang, Indonesia
PM |
It sounds more like a hardware issue. Keyflex problem. |
darrengf
Joined: Dec 21, 2003
Posts: > 500
PM |
The keyboard has failed.
You need to get a replacement.
Happeneded to one of mine.
the cause seems to be near to the no 7.
If you press hard arround that area, it seems to be shorting out on earlier models which is this causing the middle button to the do daft things |
poisongirl13
Joined: Oct 16, 2006
Posts: 22
From: Worcester, UK
PM |
I think it is a hardware problem 
I managed to get the update service to work on another computer, and although its slightly fixed it, its still got the random button pressing, and not letting me press the other two side buttons...
How would I go about getting SE to possibly fix it, and would I have any problems cuz I orginally brought it off ebay...? |
croatia
Joined: Aug 06, 2003
Posts: > 500
From: zagreb croatia europe
PM |
i was got same prob and tuck batery out and put back but now i got second blue ring of dead phone is on service again DON'T GO NOTHING VIA SEUS NOW ANYWAY FORGET, BROD SINDROM IS IN THE AIR |
poisongirl13
Joined: Oct 16, 2006
Posts: 22
From: Worcester, UK
PM |
eh? |
croatia
Joined: Aug 06, 2003
Posts: > 500
From: zagreb croatia europe
PM |
sorry for my bad english i can explain you on croatian much better but c here on esato topic k850 brod solutions try upgrade via wotan or kulankendi,forget seus understand me now?thanx |
gaming_guy
Joined: Oct 10, 2006
Posts: > 500
From: UK
PM |
brod = blue ring of death (when the phone doesnt turn on, keboard lights and the blue ring around the camera lights up)
since SEUS hasnt worked, then its a hardware issue which requires it to be sent away to 
K700i > K750i > K810i (current phone)
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poisongirl13
Joined: Oct 16, 2006
Posts: 22
From: Worcester, UK
PM |
ahhh now I get ya... I think...
Having never had to send anything away to SE before, will it just be a case of emailing them and telling them the problem? And will there be any problem about me having brought it off ebay?
(Yea I'm a bit stupid at times ) |
croatia
Joined: Aug 06, 2003
Posts: > 500
From: zagreb croatia europe
PM |
we all got an international warranty by imei number or by little piece of paper down where is battery inside s.e. must help us on the service point without a charge is not our error is system error try to understand greetings |
gaming_guy
Joined: Oct 10, 2006
Posts: > 500
From: UK
PM |
i think you have to ring up SE (haven't got the number to hand) and they will give you details on where to send it to be repaired.
it took them about 2weeks to change the joystick on my old k700.
K700i > K750i > K810i (current phone)
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bulukaki
Joined: Jul 12, 2007
Posts: 107
From: eastern USA
PM |
poisongirl, you're lucky you're in the UK.... if you were in the US, even though you buy the phone from a cellphone store/shop, SE service center USA will tell you that they need to "check" your phone because (here's a direct quote) "it's not meant to be released in the US, you have to fax us your proof of purchase, and the bar code on the side of the box that contains the IMEI and serial number of the phone" ....huh.... totally not friendly and shows a huge amount of unwillingness to help...
proud owner of a K750i, a dead K850i, HTC Touch Cruise, and a Nokia X5-01 |
1889
Joined: Dec 09, 2007
Posts: 118
PM |
On 2008-03-28 11:28:07, poisongirl13 wrote:
I'm not sure if this is in the right place... But anyhoo....
I've had my k850 since just before christmas, and its worked fine up until last night.
Last night after sending a text it just decided to have a spaz, its like there is someone pressing the middle "menu/selection" key all the time, so its sending like a bazillion texts to my first contact. I can't even press any other buttons because the "menu" button is getting pressed so much. Its virtually impossible to lock the key pad, but when it does work, its still like someone's pressing a button.
I've tried taking the battery out, and leaving it out all night to see if that would help, and it didn't, so I just wondered if anyone else knew of this happening or had a suggestion on what to do...
Exactly the same thing has happened to my phone. I rang O2 this morning to get it swapped but they don't have any stock so I've got to ring them again tomorrow. |
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Posted: 2008-03-28 11:28
