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Author Bluetooth watch sent off for repair, heard nothing! Help!
Classicguy
C905 Black
Joined: Jan 01, 2008
Posts: 47
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Posted: 2008-03-04 21:49
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Hi all,

About a week and a half ago I contacted SE support to let them know that my bluetooth watch had developed a fault. They replied advising me to post it to a logistics company in England for repair which I did about a week and a half ago.

It was sent special delivery with a letter detailing the fault, and I had also asked if it was possible to have a replacement rather than a repair as I only had the watch at the start of December!! The watch was signed for the next day.

Since then, nothing. Ive mailed SE support again to update me on the situation, but Ive not received a reply back as fast this time, and am still waiting.

Im starting to get a bit anxious about it now as the watch was expensive and I thought long and hard before finally parting with the cash and buying it. As it stands now the price of the watch has dropped and all the while I dont have mine to use

Any advice very much appreciated.

Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2008-03-04 21:58
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SE support is slower than the police allows. I had my fair share of that. Give it a couple more days.
Tough times don't last, tough people do!
Free Tibet
gaming_guy
K810 Blue
Joined: Oct 10, 2006
Posts: > 500
From: UK
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Posted: 2008-03-04 22:16
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Im in the UK and it took them about 2 weeks to repair (replace the joystick) and send my old k700 back to me

K700i > K750i > K810i (current phone)
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