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Author Sony Ericsson opens call centre in Bulgaria
goldenface
Sony Xperia Z3 Compact
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Posted: 2008-01-29 17:31
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'Sony Ericsson' to Launch Call Center in Bulgaria

"Sony Ericsson" are opening call centre in Bulgaria at the beginning of February announced expert.bg.

The centre will manage phone calls and requests as well as provide clients of the company with written and oral assistance on wide range of topics.

Clients will receive information about prices and availability, functions of the devices, connectivity, compatibility, problem solving, fun and download, guarantee and all kind of information about the different products.

The phone number you should dial is 0800 18 778. The services are open 9 to 17 every single day from Monday to Friday.

Customer care is one of the most important aspects of the corporative policy of Sony Ericsson. That is why the company keep on investing in improvement of customer services.

PeterKay
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Posted: 2008-01-29 17:33
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Great idea, with a free number too!

Hope they speak good English?



goldenface
Sony Xperia Z3 Compact
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Posted: 2008-01-29 17:44
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Lets hope the number isn't free at the expense of mega-long waiting times.

I'm sure some feedback will be posted here on Esato.

Esato should provide its own technical support helpline, answering peoples calls, etc
PeterKay
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Posted: 2008-01-29 17:47
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agree GF, a International Esato Call Centre

The IECC can hadle calls from all over the world in any langauge, with a free number and minimal call handling times!

NightBlade
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Posted: 2008-01-29 17:54
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Whooo!!
goldenface
Sony Xperia Z3 Compact
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Posted: 2008-01-29 17:55
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On 2008-01-29 17:47:14, PeterKay wrote:
agree GF, a International Esato Call Centre

The IECC can hadle calls from all over the world in any langauge, with a free number and minimal call handling times!


Sounds too good to be true.
NightBlade
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Posted: 2008-01-29 17:56
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This is sooooooooooooooooooo unexpected!
PeterKay
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Posted: 2008-01-29 18:00
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Congrats to Bulgaria.

goldenface
Sony Xperia Z3 Compact
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Posted: 2008-01-29 18:00
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On 2008-01-29 17:56:09, NightBlade wrote:
This is sooooooooooooooooooo unexpected!


They'll be taking on staff. You'd be an expert and would become a technical analyst in no time at all.
NightBlade
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Posted: 2008-01-29 18:20
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I could!
Sadly, it's not too legal to work outside family businesses at my age...
bart
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Posted: 2008-01-29 18:29
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Lets hope that the people who will work for SE overtheir will get a good training form SE.
Honesty and know how are 2 key things for a succesfull business like that.

I hope the people SE overhere are reading this, because these are 2 key elements that they are missing.
With Ericsson and Nokia gone: we must keep their spirits alive and buy JOLLA or YOTA
tranced
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Posted: 2008-01-29 18:36
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On 2008-01-29 17:33:52, PeterKay wrote:
Hope they speak good English?


are you traveling to Bulgaria?
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
gola
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Posted: 2008-01-29 19:12
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so,did anyone try calling them yet?
"Getting wisdom is the wisest thing you can do!"
Proverbs 4: 7
tranced
LG Nexus 4
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Posted: 2008-01-29 19:37
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me cant. so dont count me in

i wish i could have one too here in DR.
I jay0726 | (+3, 0) | Clara, Evita, Mimmi & Victoria | My Pics | Do your job!
NightBlade
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Posted: 2008-01-29 20:06
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Apparently, the call center is opening on February 1.
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