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K850 Firmware Overview |
killsta
Joined: Aug 25, 2006
Posts: 42
From: UK
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Darren (or anybody else infact), do you know if CPW will replace my K850i as it has a slightly loose screen and creaky battery cover. I'm not *that* bothered but if I can I'd get it replaced.
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SE-Naz
Joined: Dec 23, 2003
Posts: > 500
From: LONDON
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@killsta
If its within 28 days I would suggest getting it changed as its a fault if you are having problems with the screen area.
Cheers
 ENJOY
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joemax
Joined: Nov 05, 2007
Posts: 130
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I just picked up my 3rd K850 from CPW.
They have never questioned doing the change and each time have agreed that the phones were substandard... YMMV of course.
This 3rd one works great syncing address book and calendar now like the 1st one did. Front and back plastics are all firmly in place (1st one had a loose screen top left corner and lens dust).
Fingers crossed it really is 3rd time lucky.
SW is now at 1200-4400 R1CA037 071012 so is later than the 029 I had on the 1st two phones. |
jmcomms
Joined: Mar 12, 2002
Posts: > 500
From: Jonathan Morris
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CPW (or any other retailer/dealer) probably won't officially admit to any problems but they must be noticing SERIOUS problems if they're swapping them over so readily.
The flash problem might take a while to notice by the average customer because people will think (or be told) that they're not holding the phone correctly - and not be on forums like this to see that it isn't just about covering the sensor. Eventually, everyone will realise the phone simply doesn't work as designed.
Of course, the minor revision that might be available to all very soon, does fix this problem and that's a significant step forward.
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Jonathan Morris
Technology Editor, What Mobile magazine - the UK's leading mobile phone/gadget magazine
www.whatmobile.net
[ This Message was edited by: jmcomms on 2007-11-09 14:27 ] |
Sebby
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
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@joemax
My second is going back to CPW this weekend (hopefully they won't be too busy, what with the iPhone!).
[addsig] |
dualist
Joined: Oct 12, 2005
Posts: 98
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On 2007-11-09 15:27:01, jmcomms wrote:
CPW (or any other retailer/dealer) probably won't officially admit to any problems but they must be noticing SERIOUS problems if they're swapping them over so readily.
Not necessarily - CPW have a policy of 28-day faulty exchange and it's also your statutory right under consumer law. It's standard practice for any new handset that goes wrong in the first four weeks from purchase. |
Loso
Joined: Oct 09, 2007
Posts: 18
PM |
On 2007-11-08 22:06:31, darrengf wrote:
On 2007-11-08 21:59:37, jazzyc wrote:
I have this software version on my phone
1200-4400
R1CA029
070922
I think my phone has lots of bugs on it.
Is this a really old version?
Also when i try the update service it says there is no update available!
Mine is a 'sim free' version by the way.
@jazzyc, The version you have on the phone is the one with lots of issues. However at present there is no way of updating the software to R1CA037, You will just have to be patient at the moment, sorry.
Im of to speak to a service center tomorrow, so will try to find out something and let you all know
i have the same software version, no wonder my phone is all bugged up.
and i've just started noticing the loose back bit on one side.
not good SE, not good.
i looked at my k800 today and started thinking to myself...wow this was truly a great phone.
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joemax
Joined: Nov 05, 2007
Posts: 130
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Loso, agree K800 was a damn fine phone. Built like a very strong thing and stable.
Shame the joystick was so crap and prone to failing.
[ This Message was edited by: joemax on 2007-11-09 23:45 ] |
Sebby
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
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The back of mine is lose now. The issue is that these are made in China for probably close to nothing. Let's hope my third is better...
[addsig] |
Mike Graham
Joined: Nov 01, 2007
Posts: 27
From: UK
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On 2007-11-10 00:33:46, Sebby wrote:
The back of mine is lose now. The issue is that these are made in China for probably close to nothing. Let's hope my third is better...
back of mine is loose too at both sides, but im not too worried about this, rather the firmware be fixed. if you look inside the phone, under the cover, you can see why it comes loose, not really going to change with a different phone. |
ryanchg
Joined: Oct 18, 2007
Posts: 117
From: Asia
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well i've been with 2 phones and and about the loosing part it will happen to the phone sooner or later, it's just bad quality manufacturing.
I  k850i |
jmcomms
Joined: Mar 12, 2002
Posts: > 500
From: Jonathan Morris
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Not necessarily - CPW have a policy of 28-day faulty exchange and it's also your statutory right under consumer law. It's standard practice for any new handset that goes wrong in the first four weeks from purchase.
What I meant is that if you asked them if the K850i was a disaster with loads coming back, they probably wouldn't admit it officially. They wouldn't want to annoy their supplier (SE) and will use the standard-customer service get out; "This is the first one we've seen with this problem".
Jonathan Morris
Editor, What Mobile magazine - the UK's leading mobile phone magazine
www.whatmobile.netforum.whatmobile.net
Twitter @jmcomms |
darrengf
Joined: Dec 21, 2003
Posts: > 500
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I wouldnt worry about worrying SE at this time, I can tell you that SE are seriously worried them selves.
The phone is being returned by droves by the public with variuos of faults.
Like not switching on, Java problems, Camera problems and so on.
R1CA037 seems to have only been released when you receive a brand new phone, This seems to have stopped the main booting problems (Java script error)
SE are working on a release for the general public to update the K850i, However the software release will not be released to fix everything first, the firmware I would beleive will be there to stop the phones being returned to SE when they dont boot up, java and possibe camera issue.
The SE Call center takes more and more complaints over the K850i every day, more that any other Phone.
There hasnt been an fantastic review of the phone by magazines etc yet, and there is very little publicity of the phone at present too.
I still luv mine altho the 2nd one i have. However the 2nd one even though it has the same software feels totaly different to my old one.
On all my phones as they are sim free I activate the Automatic Lock code so when i place another sim card in it asks for the code i put onto the phone.
My 1st phone would always show the phone lock code like it needed to be entered everytime but would then just flash of in a second.
However my 2nd phone doesnt do that at all. Very stange in deed
And today (11.11.07) my phone became the next one to be returned due to booting problems. Oh well, 3rd time luck as they say
[ This Message was edited by: darrengf on 2007-11-11 19:08 ] |
Sebby
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
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I'm now on my 4th K850. The latest is apparently brand new stock at CPW, yet the software is still R1CA029. I love the phone, but it's poorly made and the software leaves a lot to be desired.
[addsig] |
SE-Naz
Joined: Dec 23, 2003
Posts: > 500
From: LONDON
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Well Sebby
Im on my 5th.... which is the best I have had... And touchwood its doing well.
Lets hope that we get the updated firmware soon
Cheers
ENJOY
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Posted: 2007-11-09 14:40
k850i
