| Author |
Loose back panel on P1i anyone? |
pinksteady
Joined: Aug 12, 2007
Posts: 25
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Hi all,
I was wondering if anyone else with a P1i had encountered this - the black panel that sits around the camera (not the battery cover - above it!) is loose on one side of my phone. It's like the glue has come off or something - the panel comes loose and if I press it down there is some give - it's not rigid like it should be.
I had another P1i (accidental double-order - long story) and didn't have this problem. I rang O2 today and they are sending a courier with a new one to my door tomorrow to do a swap! Awesome!
So, anyone had this? Attached is a picture of the problem.
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pwwn3d
Joined: Jul 31, 2007
Posts: 82
PM |
No sign of this on my phone.. yet anyway!
Hopefully your story is just an unlucky single case and isn't something we are going to see with all of the units over time.
Will be interesting to see if anyone else has had similar trouble though. |
Caspa
Joined: Nov 28, 2001
Posts: > 500
From: London, UK.
PM |
looks like a duff unit 100% |
Marc_SE
Joined: Mar 30, 2006
Posts: > 500
From: Around the way, UK
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I've had a prototype for almost 4 months and no problem like that.
Touch wood that th retail unit I get today doesn't have the same issue as yours.
Mobile 1: 07***118776 Apple iPhone4
Mobile 2: 07***118776 BB Bold 9700
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chlee
Joined: Dec 30, 2007
Posts: 188
PM |
Oh ****.
I got the same problem with my new P1. You mean they allow the warranty exchange for that?!
The left gray panel is slightly 'clickable', which means the casing is not 100% tight fitted.
Help!
[ This Message was edited by: chlee on 2008-01-01 16:28 ] |
chlee
Joined: Dec 30, 2007
Posts: 188
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Willl call service centre if they do one on one exchange. Have to buy a new screen cover though. |
bavlondon2
Joined: Jan 28, 2006
Posts: > 500
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On my old P1 I was able to push the left side of the silver strip down but thats about it. That problems not on my most recent P1 though. |
chlee
Joined: Dec 30, 2007
Posts: 188
PM |
On 2007-08-23 01:12:46, pinksteady wrote:
...
I had another P1i (accidental double-order - long story)
...
You got 2 for the price of 1?  |
sunking101
Joined: Aug 08, 2007
Posts: 356
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Mine has the loose camera surround and has had from new. I'm not sending it in for replacement though as everything else is fine. I might get one with a loose battery cover or some other annoying fault or the service department might put a scratch on it. It's loose but it won't drop off. |
chlee
Joined: Dec 30, 2007
Posts: 188
PM |
On 2008-01-01 20:02:11, sunking101 wrote:
Mine has the loose camera surround and has had from new. I'm not sending it in for replacement though as everything else is fine. I might get one with a loose battery cover or some other annoying fault or the service department might put a scratch on it. It's loose but it won't drop off.
Wise choice. But would you not rather have a new warranteed one for free? I will call the service centre later and see what they have to offer. If they reject...  Another annoying defect may be the loose cable plug...
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[ This Message was edited by: chlee on 2008-01-01 22:01 ] |
jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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On 2008-01-01 22:56:34, chlee wrote:
On 2008-01-01 20:02:11, sunking101 wrote:
Mine has the loose camera surround and has had from new. I'm not sending it in for replacement though as everything else is fine. I might get one with a loose battery cover or some other annoying fault or the service department might put a scratch on it. It's loose but it won't drop off.
Wise choice. But would you not rather have a new warranteed one for free? I will call the service centre later and see what they have to offer. If they reject... Another annoying defect may be the loose cable plug...
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http://falundafa.org
[ This Message was edited by: chlee on 2008-01-01 22:01 ]
They will not replace it for a new handset unless it is less than 28 dyas old. They will send it away for repair which can take 4 weeks. Its not really worth it.
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
pinksteady
Joined: Aug 12, 2007
Posts: 25
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Just to let you all know O2 swapped my P1i with the loose rear panel for a new one which is fine. If you've got any hardware defects you can ask for a replacement, shouldn't be a problem as long as you are within a month of your signup date (although I'm sure haggling/complaining will get around this!). |
chlee
Joined: Dec 30, 2007
Posts: 188
PM |
Oh my, I just realise what your photo of your phone shows. The whole casing is dropping off. Mine is different, it is the silver part that is clickable. Not as serious as yours.
Well my service centres said I need to bring my phone for assessment, but no one on one replacement.
Well, it depends if they will even change a new casing or not.
Off to mission I go...anyway do you think I should go?
[ This Message was edited by: chlee on 2008-01-02 02:13 ] |
YnG
Joined: Jun 30, 2007
Posts: 44
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I have this but unfortunately I live in Canada so I need to send it to the warranty department. |
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Posted: 2007-08-23 01:12
