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Forum > Sony Ericsson / Sony > Symbian phones > ''M600 updates are in the pipeline" - statement of SE

Author ''M600 updates are in the pipeline" - statement of SE
haris_el
M600 black
Joined: Dec 16, 2002
Posts: 378
From: Cyprus - Limassol
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Posted: 2007-07-05 18:38
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One minute SE states that there would be updates for the other phones, but they would not have any updates for m600?

ok the phone is much much much much better that the first firmware, but again is not as it should have been !

Honestly i have been buying Sony since 2001, if an update comes out for the other phones and not for M600 i will not buy from them again...
Enough is enough...

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[ This Message was edited by: haris_el on 2007-08-07 13:46 ]
tomasz.luch
M600 black
Joined: Feb 27, 2007
Posts: 71
From: Poland
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Posted: 2007-07-05 18:55
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You're right. As a M600i user I will join your crusade for firmware update

Hope they will listen to us.
I am not here and I am not there. Where am I?
QVGA
Nokia Lumia 1020
Joined: May 23, 2006
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From: Pakistan
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Posted: 2007-07-05 19:17
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Hey, if the P990 guys can, you people can to!
ares
P1
Joined: Dec 11, 2003
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From: Coimbra, Portugal
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Posted: 2007-07-05 19:21
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i suggest you guys create a thread about it at SE devs forum
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Vexii
W960
Joined: Jun 26, 2005
Posts: 149
From: Croatia
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Posted: 2007-07-05 20:32
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I was angry before but now it's funny how se plays with their Customers!
I will buy another se phone ofcourse but if they do something like this again that would be my last se phone. I think we should start the thread at se dev forum just in case they can "hear us".

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[ This Message was edited by: Vexii on 2007-07-05 21:58 ]
masseur
P910
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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Posted: 2007-07-05 20:37
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is there a specific list of problems for M600 that need to be resolved like there is for P990? though I expect there will be some commonality
haris_el
M600 black
Joined: Dec 16, 2002
Posts: 378
From: Cyprus - Limassol
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Posted: 2007-07-05 20:42
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well there are always problems.

like for example when the volume is at full, the sound of the melody comes disorted, or with the somwewhat low volume of alarms....

for me the m600 was my dream phone, it was from my p900 days that i dreamed a phone without a flip but that would be touchscreen...

However it has been a nightmare till it has came to its present somehow stable situation...

Its just not right to wait for the consumers to tell you the mistakes. The company should know the faults without the consumers telling them... You have to be proactive !

Startac->ProMax->Nokia 6210->t68->P900->K750->M600>E71
masseur
P910
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From: Sydney, London
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Posted: 2007-07-05 20:45
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well, as a software developer myself there is only so much testing you can do unless you have unlimited resources and funding. Real world testing is how software gets better.

While microsoft can have alpha and beta testers testing new operating systems for years, mobile phone manufacturers don't have that luxury since the market is so competitive and new products need to be released in much shorter time spans.

Obviously SE will build on their knowledge from the first gen UIQ3 phones when they release these next batch, they won't be starting again, so clearly we can expect some more stable devices IMHO

in the meantime I am still very happy with my M600!
myth_old
P990
Joined: Jan 25, 2007
Posts: 332
From: Istanbul
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Posted: 2007-07-05 21:39
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On 2007-07-05 20:45:56, masseur wrote:
mobile phone manufacturers don't have that luxury since the market is so competitive and new products need to be released in much shorter time spans.


true, but the development period of a product should still be determined by the time that is required to make a device work as it is supposed to.

a customer support, which leaves a lot to be desired, followed by premature abandonment of a product is not the way to go...

of course, only if a company is aimed at a good reputation, resulting in long-term success.
[addsig]
masseur
P910
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From: Sydney, London
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Posted: 2007-07-05 21:43
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yes, agreed in the perfect world, but name a phone manufacturer that works by that principle?

and SE is getting more and more successful all the time so it seems that this isn't an issue that affects success. Nokia have also proved that too!
Vexii
W960
Joined: Jun 26, 2005
Posts: 149
From: Croatia
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Posted: 2007-07-05 23:00
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Totally agree with you.

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[ This Message was edited by: Vexii on 2007-07-05 22:01 ]
DocTorpor
M600 black
Joined: Jun 26, 2006
Posts: 107
From: M-town
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Posted: 2007-07-05 23:33
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Meanwhile, tomorrow morning, I'll have to wait and see if my M600i is kind enough to wake me up... Friday mornings are allways a gamble and it apparently depends on the mood of my phone whether it decides to sound the alarm or not. (>90% not! I set a calender alarm as a backup)

Come on! If I tick the workingdays to monday thru friday, I expect my phone to include the friday when I set my alarm to go off on workingdays... How hard can it be to fix a bug like that?
jalf
P1
Joined: Jan 09, 2006
Posts: 189
From: Lisboa, Portugal
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Posted: 2007-07-05 23:41
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i have a p990 and i'm glad that SE will make more firmware upgrades! but i'm with you guys that have m600. we must tell SE that you too MUST have firmware upgrades !
myth_old
P990
Joined: Jan 25, 2007
Posts: 332
From: Istanbul
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Posted: 2007-07-06 00:00
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On 2007-07-05 21:43:05, masseur wrote:
yes, agreed in the perfect world, but name a phone manufacturer that works by that principle?

and SE is getting more and more successful all the time so it seems that this isn't an issue that affects success. Nokia have also proved that too!



I was talking about high-end/flagship products.
Customers of those products live in the perfect world, as they expect & are entitled to get an almost perfect product + support for the 'perfect' money they have spent.

If they don't get it with Nokia or SE, they will find it elsewhere. [addsig]
Bambino
K850 Blue
Joined: Sep 17, 2005
Posts: > 500
From: Clow Kingdom
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Posted: 2007-07-06 02:07
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Despite of all the complain by many ppl about m600, next sunday i'll buy another m600 (again)
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