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HELP! K800i White Screen of Death - how to reflash/reset? |
Temujin
Joined: Sep 07, 2005
Posts: 7
PM |
I seem to have got the dreaded 'white screen of death' on my SE k800i.
If I plug in the charger, the white screen comes up. Holding down the power button to try and turn the phone on doesn't do anything apart from make the phone vibrate slightly. The only way to get rid of the WSoD is to remove the battery.
I used the SE updater to download the latest firmware for the phone, and it seemed to install ok. However, the problem hasn't gone away. I searched on the internet and various fora seem to recommend doing a "master reset", or a 'reflash' with the wotan server.
I'm not sure how to do either of these - given that I can't get into the phone menu at all, has anyone got any suggestions?
Thanks in advance
p.s. I'm with Orange, if that makes any difference. I don't want to do anything with my phone that means they won't fix it for me if I take it back to the shop... i.e. I'm not sure if they mind if you debrand the phone.
[ This Message was edited by: Temujin on 2007-06-17 17:56 ] |
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gaming_guy
Joined: Oct 10, 2006
Posts: > 500
From: UK
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if its a flashing white screen, it will need a reflash. if its a permanent (no flashes) white screen, its probably the lcd has had it and needs to be replaced
K700i > K750i > K810i (current phone)
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Temujin
Joined: Sep 07, 2005
Posts: 7
PM |
So if it just stays white unless I take the battery out, it's the lcd gone?
Crap.
I think it might be something wrong with the phone itself, though - I've got the phone setup to be bluetooth paired with my computer, but the computer doesn't recognise it now. I also can't get into it with phone explorer, so I don't think it's just an issue with the display.
How do I reflash it?
[ This Message was edited by: Temujin on 2007-06-17 18:09 ] |
beca
Joined: Feb 05, 2006
Posts: 224
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you can take it to any shop that provides flashing services to get it reflashed |
gaming_guy
Joined: Oct 10, 2006
Posts: > 500
From: UK
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it may be the erom's gone and needs a full reflash.
send it back to SE
K700i > K750i > K810i (current phone)
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Marc_SE
Joined: Mar 30, 2006
Posts: > 500
From: Around the way, UK
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Can you possibly try updating the EPROM using WotanServer? (Connect it holding down 2+5). |
DonJuan
Joined: Jul 27, 2006
Posts: > 500
From: Las Vegas
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wow this is what happened to mine, i thought mine was water damage |
Sammy_boy
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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Try leaving the batt out 4 10-15 mins, worked with this k8 i have with me on hol!
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke
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Temujin
Joined: Sep 07, 2005
Posts: 7
PM |
Thanks for the advice, guys! I updated the EROM with wotan, but now when I start it up it says 'Configuration error. Please contact your network operator or service centre.".
Arrgh! Any suggestions? |
Temujin
Joined: Sep 07, 2005
Posts: 7
PM |
Never mind - searched the interweb and apparently my problem was that I didn't check 'finalise'. Phew! |
DonJuan
Joined: Jul 27, 2006
Posts: > 500
From: Las Vegas
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On 2007-06-18 22:29:56, Temujin wrote:
Thanks for the advice, guys! I updated the EROM with wotan, but now when I start it up it says 'Configuration error. Please contact your network operator or service centre.".
Arrgh! Any suggestions?
how did you do that tho if you cant get the phone on |
gaming_guy
Joined: Oct 10, 2006
Posts: > 500
From: UK
PM |
On 2007-06-19 22:04:43, DonJuan wrote:
On 2007-06-18 22:29:56, Temujin wrote:
Thanks for the advice, guys! I updated the EROM with wotan, but now when I start it up it says 'Configuration error. Please contact your network operator or service centre.".
Arrgh! Any suggestions?
how did you do that tho if you cant get the phone on
they updated the EROM with wotan which fixed the WSoD and allowed the phone to boot
K700i > K750i > K810i (current phone)
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Residentevil
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Leave the battery out over nite. Maybe you get lucky.
Tough times don't last, tough people do!
Free Tibet |
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Posted: 2007-06-17 18:52
