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Activesync (P990 O2) wont work on GPRS |
churchwa
Joined: Mar 05, 2003
Posts: 56
PM |
I get Error 0x7370C09 when using activesync
I have just got my P990 on O2 and the first thing i did was install Dataviz Activesync. It seemed to work over Wifi in the office and at home, but it just will not work over GPRS.
I have been using Push email on my XDA Mini S for the last 9 months on this server so there is no reason to believe that the server is at fault.
Does anyone have any ideas? Otherwise the phone will have to go back and i will get the XDA Zinc when it comes out (Jan 15th but we all know about O2 and release dates!)
[ This Message was edited by: churchwa on 2006-11-28 11:56 ] |
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themarques
Joined: Jan 26, 2003
Posts: > 500
From: London, Tokyo,
PM |
Mmm that might be to do with the certificates, I think you need to install it. Try and also test it without security enabled.
I have to say the activesync for UIQ3 has a long way to go before it gets to WM5 status.....
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Gabster
Joined: Mar 08, 2003
Posts: > 500
From: UK
PM |
don't think it has to do with the certificate, cause it works over wifi. have you made GPRS your top connection piority? it won't work over wap. |
churchwa
Joined: Mar 05, 2003
Posts: 56
PM |
Yeah, i have made it the defualt connection for the dataviz program. In advanced and in connection settings, then i select mobile web. I know the gprs works because i downloaded the dataviz prog through it.
Thanks for the help guys, still no joy  |
churchwa
Joined: Mar 05, 2003
Posts: 56
PM |
So, it will always sync over wifi, even from home, but i just wont do it over gprs.
This is very weird, any ideas? |
zyavar
Joined: Jun 11, 2003
Posts: 154
From: Kent, United Kingdom
PM |
are you on pay as you go?
O2 do not offer full feature of GPRS on P&G.
for example, i never got agile messenger to work on O2 P&G but it worked on contract! and also on Orange P&G SIMs.
or am i completely goin the wrong direction here... LOL |
themarques
Joined: Jan 26, 2003
Posts: > 500
From: London, Tokyo,
PM |
Have you tried with another network sim card? Also disable the proxy settings on your gprs and see if that makes a difference,
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Billdoor13
Joined: Oct 21, 2006
Posts: 32
From: Chicago
PM |
I have a similar problem with Activsync. Try running without SSL. Who is yoru carrier? |
themarques
Joined: Jan 26, 2003
Posts: > 500
From: London, Tokyo,
PM |
I found this article very interesting read through it...Goodluck
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churchwa
Joined: Mar 05, 2003
Posts: 56
PM |
Hi guys,
I am on O2 Pre Pay so there should be no problem there.
I have also tried it with and without the proxy on, and nothing changed.
Still struggling, but i am about to read that link above |
churchwa
Joined: Mar 05, 2003
Posts: 56
PM |
Ok, I have worked out a solution. If I take the phone out of my pocket. Put it back in its box and then send it back to O2 I have solved my problem.
Looks like it is back to my XDA Mini S until the XDA Zinc comes out. I used the think MS phones were a comprimise, but now i realise just how well designed they are given how many things they do.
NB (I had the P800, P900 and P910 so it is not like i am not used to these phones) |
themarques
Joined: Jan 26, 2003
Posts: > 500
From: London, Tokyo,
PM |
If you havent sent the phone back there might be another solution to try with your phone. I noticed that Seven Always On email has support for the p990 and M600. Its similar to activesync I cant test it out as I have a W950 and its asking me to update my firmware. So give that a go before you give up complete hope.
I will say Dataviz product (activesync) is not really up to scratch.
Always On SIS File
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kpr
Joined: Apr 10, 2007
Posts: 1
PM, WWW
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i just resolved a similar prob...
i was able to sync my p990i over dataviz activesync over wifi but not o2 gprs...i called them and insisted they give me the o2 MOBILE WEB settings, set that connection with the highest priority and soft reboot the phone - now my activesync works!!!!!!!!!!!!! 
push emails finally in business on a sony ericsson phone after all these years...almost gave up due to o2 piss poor customer service i regret having had to bully the tech guy as he just kept telling me active sync wasn't supported.
good luck!
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Posted: 2006-11-27 17:43
