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Author "The message is incomplete"
da_coolraymo
P990
Joined: Sep 15, 2006
Posts: 10
PM
Posted: 2006-10-31 02:13
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I'm having a problem with recieved SMS from one particular person. The problem is when I go to read the message it gives me an information bar saying "the message is incomplete" and "not found"
I've had a look at the forum and found theres different variations in how "the message is incomplete" can crop up.
But my problem is only restricted to one person and my network provider Vodafone, and the sender's network Orange, both have said that it's a manufacters fault which is almost certainly the case, as I had doubt as to whether it can be the phones fault when I was recieving other messages fine but I have accepted that SE aint invinicible after all.
Has anyone got the same problem as me, or does anyone know how to fix the problem?
jalf
P1
Joined: Jan 09, 2006
Posts: 189
From: Lisboa, Portugal
PM
Posted: 2006-10-31 09:57
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i have the same problem with few sms's. did not found how to work it out, i am waiting for a new firmware from SE! hope that will help us....
Sexygenius
M600 black
Joined: Aug 21, 2006
Posts: 45
From: London
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Posted: 2006-10-31 16:18
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I have the same problem wen i get texts from my voicemail. other than that i get them fine.

i'm with o2 pay and go
Sammy_boy
C510 Black
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
PM, WWW
Posted: 2006-10-31 16:21
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Don't know if this is a silly question, but this texts aren't over the 160 character limit are they, does this person have a habit of sending long texts?

It will often say something like 'incomplete message' when only the first 160 characters of the text have come through and it's waiting for the next part to be recieved to complete the message.
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke

einst
X1 Black
Joined: Oct 17, 2006
Posts: 92
From: South Yorkshire UK
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Posted: 2006-11-01 00:45
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Ah... someone with the same problem at last

funny thing.. i'm on VF and the other guy is on Orange as well..

I have found a workaround..

with FC, click more, then forward, and the message can be read..
however, it still shows as unread unless you delete it.


John
jalf
P1
Joined: Jan 09, 2006
Posts: 189
From: Lisboa, Portugal
PM
Posted: 2006-11-01 22:06
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Quote:

On 2006-11-01 00:45:31, einst wrote:
Ah... someone with the same problem at last

funny thing.. i'm on VF and the other guy is on Orange as well..

I have found a workaround..

with FC, click more, then forward, and the message can be read..
however, it still shows as unread unless you delete it.


John



but with FO how do you do it?
einst
X1 Black
Joined: Oct 17, 2006
Posts: 92
From: South Yorkshire UK
PM
Posted: 2006-11-01 22:22
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not been able to find that as yet..

I am hoping the new firmware will fix the problem.


John
jalf
P1
Joined: Jan 09, 2006
Posts: 189
From: Lisboa, Portugal
PM
Posted: 2006-11-02 18:09
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i phoned SE support here in Portugal, and they said they didn't know anything about this issue. Asked me to contact my carrier (Vodafone). But Vodafone doesn't sell P990i in Portugal yet.... so they don't have yet the technical specifications of P990...
Hope SE firmware fix it!
jalf
P1
Joined: Jan 09, 2006
Posts: 189
From: Lisboa, Portugal
PM
Posted: 2006-11-06 12:03
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problem fixed! reflashed the p990 and it works smoothly.....
jalf
P1
Joined: Jan 09, 2006
Posts: 189
From: Lisboa, Portugal
PM
Posted: 2006-11-08 17:31
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no, 2 days after, the problem came back. and when reflashed, my call log showed the name of my contacts.... now it all went back.... have the bugs again...seems that i have to change my p990!!!
scroitoru
P990 no flip
Joined: Jul 11, 2003
Posts: > 500
From: Chicago
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Posted: 2006-11-08 17:36
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I bet ya that there is one of the thrid party apps you might have installed after the re-flash. I know this is tedious, but you could re-flash again, and then insatll apps one by one and test and see which one caused your issue.
It happened on my P900 [addsig]
jalf
P1
Joined: Jan 09, 2006
Posts: 189
From: Lisboa, Portugal
PM
Posted: 2006-11-08 19:05
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thanks, iŽll give it a try..
firetech
P990
Joined: Dec 09, 2006
Posts: 295
From: Lund, Sweden
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Posted: 2006-12-13 16:41
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OK, this is kind of a dead thread, but here goes.

Since the problem is restricted to a certain contact, I guess it's the same problem I had. The thing is, if you have a number in both the phone memory an the SIM-card, and also have a voice control for that number, a lot of strange stuff happens:

  • Contacts are not shown by name on calls and messages (not sure if this happens to all contacts or just the problematic ones)
  • Messages from the problematic contacts become "incomplete".
  • The contact app. can't read/write Contacts from/to the SIM-card anymore.


The simple solution is to wipe the contacts from the SIM-card, but if you only have the P990 to play with, you have to remove the voice control first.
A quite bizarre bug, so I hope knows about it...
P990i (GW1) + 4GB MS
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jalf
P1
Joined: Jan 09, 2006
Posts: 189
From: Lisboa, Portugal
PM
Posted: 2006-12-13 23:48
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firetech, i have the same problem, as you know if you've read my posts above. can you tell me for sure that you have fixed this bug?
anyway i've done what you suggested and hope this solves my (your) problem!

thanks for your help!


Quote:

On 2006-12-13 16:41:04, firetech wrote:
OK, this is kind of a dead thread, but here goes.

Since the problem is restricted to a certain contact, I guess it's the same problem I had. The thing is, if you have a number in both the phone memory an the SIM-card, and also have a voice control for that number, a lot of strange stuff happens:

  • Contacts are not shown by name on calls and messages (not sure if this happens to all contacts or just the problematic ones)
  • Messages from the problematic contacts become "incomplete".
  • The contact app. can't read/write Contacts from/to the SIM-card anymore.


The simple solution is to wipe the contacts from the SIM-card, but if you only have the P990 to play with, you have to remove the voice control first.
A quite bizarre bug, so I hope knows about it...


firetech
P990
Joined: Dec 09, 2006
Posts: 295
From: Lund, Sweden
PM
Posted: 2006-12-14 01:14
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@jalf
I had the above named problems and googled around a bit, found the reason, popped in my sim card into my Z600 (since I had a bit too many voice control recordings done) and cleared the SIM there. Now my P990i is happy again.

I don't know, but it might be caused by my non-3G SIM. (I got a new SIM (with 3G support) now and haven't tried loading any contacts onto it.)
P990i (GW1) + 4GB MS
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