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W810i USB connection to Mac - Scary! Help? |
Hlcn Twst
Joined: Jul 27, 2006
Posts: > 500
From: Purgatory, Utah, USA
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I plugged my W810i into my Mac (iMac running OS X 10.4.6) to copy some music over. The phone popped up a menu, asking me to choose "File Transfer" or "Phone ___" (can't remember exactly). I chose "File Transfer," and the phone seemed to reboot itself, then came back with the warning not to disconnect until the "software" was properly terminated on the computer. Finally, both the phone's internal memory and memory card mounted as separate "drives." So far, so good, right?
After I was finished, I ejected the phone card "drive." The phone reported it was now safe to disconnect. Then I ejected the phone memory "drive," but OS X stubbornly insisted that, "The volume is still in use and cannot be ejected. Try quitting applications and try again." However, I did not transfer any files to the phone's internal memory at all! 
Since the Mac kept refusing to eject the phone, yet I also did not want to repeat my flashing screen drama (click here), I shut down the Mac, then disconnected the phone. The phone properly rebooted itself and all is now well.
But, I'm appropriately freaked out by this experience. Must I always remove the memory stick and use a card reader (which is far less scary) from now on? Can this phone never be used over direct USB connection without fear of corrupting its memory? Or is the warning from the Mac something that can be safely ignored?
Please advise... did I waste my money on a spare USB cable?
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Actually, I'm running for President as part of a greater scheme for World Domination 
[ This Message was edited by: Hlcn Twst on 2006-09-20 19:41 ] | |
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sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
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I had a w810i and now the k800i. No need to worry as this behavior is normal.
You are given the option of using the file transfer mode or phone mode which is also normal. I can not be sure but I think that this is more for the benefit of Windoze users as for us Mac users, we have BT iSync capabilities, and no need to load drivers. Regardless, the next best thing to get for your Mac when you are connecting and disconnecting external drives such as the one on your phone is a copy of: FinderCleaner ---> http://mobile.feisar.com/. This will delete the little files that Finder makes on your drives. It will also eject the drive after it cleans it. Before you ask, nope, it will not harm your drive, phone, or MS DUO.
In short, you can use either the cable or a card reader. I have a 17 inch Mac so it has the PC Card slot and I use this mainly as I am too lazy to find the cable but I also use the cable as well and have not had any problems with either.
_________________
*edited on a Mac PowerBook, of course. Mac: There is no substitute*
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[ This Message was edited by: sapporobaby on 2006-08-13 22:49 ] |
Jools
Joined: May 21, 2003
Posts: > 500
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Try selecting both drive images at the same time on the desktop, and press Apple-E
Works for me most of the time...
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max_wedge
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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Quote:
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On 2006-08-13 23:48:15, sapporobaby wrote:
I had a w810i and now the k800i. No need to worry as this behavior is normal.
You are given the option of using the file transfer mode or phone mode which is also normal. I can not be sure but I think that this is more for the benefit of Windoze users as for us Mac users, we have BT iSync capabilities, and no need to load drivers.
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uhm, aren't we talking cable, not bluetooth? The current version of windows doesn't need drivers for bluetooth.
The choice of transfer or phone mode is an Apple thing - in windows you automatically get both modes, though if you want to manage the phones address book etc, you need thirdparty software - Microsoft don't offer anything built-in. But the automatic cable drivers give access to the phones gprs modem, memory card, serial port, obex interface, device management interface etc. and there are several excellent free programs for phone management (such as My Phone Explorer).
From the W700 on SE have fixed the usb mass storage compliance and it now truly complies with the protocol (unlike the K750/W800, which do need drivers to be externally loaded).
It's important imho, that people realise that Windows supports Bluetooth out of the box and that SE phones are now USB Mass Storage Compliant. Anti-Windows FUD does nothing to help the situation for end users.
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Regardless, the next best thing to get for your Mac when you are connecting and disconnecting external drives such as the one on your phone is a copy of: FinderCleaner ---> http://mobile.feisar.com/. This will delete the little files that Finder makes on your drives. It will also eject the drive after it cleans it. Before you ask, nope, it will not harm your drive, phone, or MS DUO.
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since you are the king of utilising every opportunity of one upmanship you can against windows, let me just note that windows doesn't leave that mess on your memory card 
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sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
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Oh man!
You said: "uhm, aren't we talking cable, not bluetooth? The current version of windows doesn't need drivers for bluetooth."
I say: Yes we were talking about cables but being as this is a MAC related thread and he has a MAC related issue I saw nothing with mentioning his BT options. So please correct me if I am wrong for suggesting additional solutions.
You said: "The choice of transfer or phone mode is an Apple thing - in windows you automatically get both modes, though if you want to manage the phones address book etc, you need thirdparty software - Microsoft don't offer anything built-in. But the automatic cable drivers give access to the phones gprs modem, memory card, serial port, obex interface, device management interface etc. and there are several excellent free programs for phone management (such as My Phone Explorer)."
Survey(and I say): Not quite right. The choice of modes is an SE thing. I get it as well on guess what, my PC. The phone detects a connection and gives the user the option to decide what to do. Which automatic cable drivers are you talking about? The one's that you have to install to make the phone work with the PC?
You said: "From the W700 on SE have fixed the usb mass storage compliance and it now truly complies with the protocol (unlike the K750/W800, which do need drivers to be externally loaded)."
I say: Apple/Mac's need no drivers to install and is fully compliant with the USB Mass Storage protocol. Check and mate. Would this be considered my upmanshipping (not a word) Mac against Windows?
You said: "It's important imho, that people realise that Windows supports Bluetooth out of the box and that SE phones are now USB Mass Storage Compliant. Anti-Windows FUD does nothing to help the situation for end users."
I ask: How does Window support BT out of the box? Is there a Windows BT application or is it a 3rd party application that someone has to install along with the drivers to get the assorted dongles to work? This is new to me and I do have a PC, so please explain this more in detail because you have touched on a Windows functionality that I did not know existed. As for helping the end user, I am under the impression from his post that he is a MAC user so Windows for the most part has nothing to do with this and my mentioning it was as an illustration.
Quote:
Regardless, the next best thing to get for your Mac when you are connecting and disconnecting external drives such as the one on your phone is a copy of: FinderCleaner ---> http://mobile.feisar.com/. This will delete the little files that Finder makes on your drives. It will also eject the drive after it cleans it. Before you ask, nope, it will not harm your drive, phone, or MS DUO.
You said: "since you are the king of utilising every opportunity of one upmanship you can against windows, let me just note that windows doesn't leave that mess on your memory card"
I say: I am not the king of anything. I was helping a fellow Mac user to understand the processes going on with his phone. I feel that he was helped from my posts. Only he can answer if you have added anything to the discussion. Second, unless he is going back and forth into a Windows environment, he would not need the to use a program to remove the ._ds files as the are Mac-centric. By the way, they are not mess but give the location of preferences utilized by Finder. Us Mac users consider this part of the OS.
At the end of the day, if you have a solution to his Mac problem please by all means feel free to correct me and to show him a better way.
_________________
*edited on a Mac PowerBook, of course. Mac: There is no substitute*
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[ This Message was edited by: sapporobaby on 2006-08-13 23:54 ] |
slugworth
Joined: Jul 19, 2006
Posts: 400
From: UK
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burn the mac n use linx or windows lol
 S500i 4GB M2 |
sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
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Quote:
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On 2006-08-14 01:42:34, slugworth wrote:
burn the mac n use linx or windows lol
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It is post like these that make my signature all the more true.
**sigh**
_________________
*edited on a Mac of course. Mac: There is no substitute*
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[ This Message was edited by: sapporobaby on 2006-08-14 00:54 ] |
slugworth
Joined: Jul 19, 2006
Posts: 400
From: UK
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lol only joking  i use Mac and Windows hehe but i use Intel so its still shity
S500i 4GB M2 |
Hlcn Twst
Joined: Jul 27, 2006
Posts: > 500
From: Purgatory, Utah, USA
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Funny how every one of these posts always turns into a Mac vs. Windows vs. Linux debate 
To each his own - I'm a Mac user primarily. I only use Windows because my job forces me to do so. I guess they like having 3x the IT staff they would need otherwise
Anyway, sapporobaby, thanks for the tips. More recently, however, something odd happened: I ejected the phone card, and then the phone. Both quickly disappeared from the Finder... but the phone insisted it was still connected Again, I had to shut down the Mac, after which the phone reported "safe" and rebooted itself back to normal. What do you suppose happened there?
I've actually used FinderCleaner before and it works great, BTW.
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jepaz
Joined: Jul 29, 2002
Posts: 131
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Back to the topic....
I use both W810i & K800i with my mac, the problem you encountered "The volume is still in use and cannot be ejected" means that a connection between your phone and mac stille exists somewhere. Rebooting your mac will eventually solve it but that is only if you can't trace which app is causing the problem.
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sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
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I would use FinderCleaner to handle the task of ejecting the drive. It should close anything that is open, clean the ._ds files and then eject the drive.
*edited on a Mac of course. Mac: There is no substitute*
N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here? |
Hlcn Twst
Joined: Jul 27, 2006
Posts: > 500
From: Purgatory, Utah, USA
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Thanks to all that contributed such good advice  I'll use Finder Cleaner to eject the phone next time, and see how that works.
I guess this is my main gripe with  vs. Motorola. On my old V3i, there were never any USB connectivity issues, PC or Mac. It mounted reliably, and ejected just as easily, on/from both platforms. The phone didn't have to reboot itself, either. And the connection used a standard mini 5-pin USB cable - the same one used by my PDA, camera, and memory card reader.
Then again, the V3i's USB connection wasn't as "smart." The user had to decide ahead of time (before connecting) whether to make a "data" or "disk" connection. And only the memory card would mount via USB.
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max_wedge
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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Windows doesn't need to eject a device before removing it - it manages fine if you just unplug the device. I do so all the time and have never suffered data corruption of anykind. I suggest the same would be true of the MAC, if not by default then perhaps there is a setting that can be changed to tell MAC to NOT cache files for removable devices - Windows has this option which is OFF by default, which allows the device to be disconnected without data loss.
BTW regarding drivers for windows, USB Mass Storage means you can plug in a mass storage device and it will configure as a removeable drive automatically, no drivers needed, just like MAC. W810 and K800 both support USB Mass Storage Protocol ie: NO Drivers
Bluetooth adapters have native support in Windows XP SP2 or later, which means guess what, NO DRIVERS. Yes you need a third party program to manage contacts etc, but file transfer, pim sync, hid, obex etc are available via the native BT drivers.
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sapporobaby
Joined: Sep 14, 2003
Posts: > 500
From: Finland. Kuwait maybe :)
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Quote:
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On 2006-08-15 00:56:22, max_wedge wrote:
You said this: Windows doesn't need to eject a device before removing it - it manages fine if you just unplug the device. I do so all the time and have never suffered data corruption of anykind. I suggest the same would be true of the MAC, if not by default then perhaps there is a setting that can be changed to tell MAC to NOT cache files for removable devices - Windows has this option which is OFF by default, which allows the device to be disconnected without data loss. |
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I reply: While this is a good idea. Mac OS X is UNIX, and you have to dismount the drives. That is why I suggested FinderCleaner which removes the ._ds files and unmounts the drive all at once. Windows and Mac OS X use different file structure requiring different handling. If I am incorrect in this, then someone please correct this, but as far as simply unplugging the device, Mac users unmount the drive first to lessen the risk of corrupting your data.
You wrote:
Quote:
| BTW regarding drivers for windows, USB Mass Storage means you can plug in a mass storage device and it will configure as a removeable drive automatically, no drivers needed, just like MAC. W810 and K800 both support USB Mass Storage Protocol ie: NO Drivers |
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I reply: This is a well established fact and was covered in this thread, so I am at a loss as to why this topic continues to make the rounds. Yes, Mac and Windows support the USB Mass Storage protocol and will recognize a USB device for what it is.
You wrote:
Quote:
| Bluetooth adapters have native support in Windows XP SP2 or later, which means guess what, NO DRIVERS. Yes you need a third party program to manage contacts etc, but file transfer, pim sync, hid, obex etc are available via the native BT drivers. |
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I ask: Does this mean that I can stick any BT dongle into my PC and have it ready to connect via BT and the only thing I need is software to perform various functions? Did I understand this correctly? ANY dongle is supported natively?
Max it seems that I offended you because of my lack of love for Windows. If it will make this all go away, how about I am sorry. Is it better now?
*edited on a Mac of course. Mac: There is no substitute*
N82(YES), iPhone 3G, Shure es530, Nikon D300, more stuff. No more SE stuff, why am I still here? |
max_wedge
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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Quote:
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On 2006-08-15 01:13:18, sapporobaby wrote:
I reply: While this is a good idea. Mac OS X is UNIX, and you have to dismount the drives. That is why I suggested FinderCleaner which removes the ._ds files and unmounts the drive all at once. Windows and Mac OS X use different file structure requiring different handling. If I am incorrect in this, then someone please correct this, but as far as simply unplugging the device, Mac users unmount the drive first to lessen the risk of corrupting your data.
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You don't have to explain the mounting process of os's like UNIX, I am quite familiar with both Linux and MAC, despite your apparent assumption that I must not be because I am obviously a technically bereft "windows" person.
Because write caching on removable drives is disabled by default in windows systems, there is no risk of corrupt data when removing a device without "unplugging" (windows version of unmounting). If write caching is enabled (argueably not needed on small capacity devices such as 1-2GB mem cards), then you must "unplug" (a process similiar to mac unmounting) the device before removal.
I have never had file corruption on a removable device due to removal without first unmounting, where write caching is disabled. I find it laughable that you promote MAC's inability to support such functionality on removable drives as a virtue. I ask again, are you sure there is no means in UNIX or MAC to tell allow for automatic (or accidental) dismounts? Surely there is such an ability, if not I guess Windows makes a better effort to protect user's data on removable drives?
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I reply: This is a well established fact and was covered in this thread, so I am at a loss as to why this topic continues to make the rounds. Yes, Mac and Windows support the USB Mass Storage protocol and will recognize a USB device for what it is.
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Well yes I would have thought it obvious also, but in response to the guys question about the cable, you gave this non-sensical reply "You are given the option of using the file transfer mode or phone mode which is also normal. I can not be sure but I think that this is more for the benefit of Windoze users as for us Mac users, we have BT iSync capabilities, and no need to load drivers."
It is obvious from your reply that you view windows as needing drivers (for cable or BT I'm not sure since you seeming to get the two mixed up in that sentence), because you argue it's not relevant to mac because mac doesn't need drivers. Well, as I said, and you now agree, windows doesn't need drivers. For USB Mass Storage, OR BT. (see below)
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I ask: Does this mean that I can stick any BT dongle into my PC and have it ready to connect via BT and the only thing I need is software to perform various functions? Did I understand this correctly? ANY dongle is supported natively?
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Yes. windows XP SP2 and on. Of course there will be some dongles that aren't supported. I have also heard of BT dongles that don't work in MAC at all, yet work in windows with the shipped drivers.
In Windows XP SP2 and later, bluetooth dongles don't need external drivers - windows will install it's own bluetooth driver. Admitedly the third party software is usually more comprehensive, but the basic profiles are supported. If you use a good phone management prog like My Phone Explorer then you don't need proprietary software, so you can use any bt dongle you plug into the system without installing new BT software for each one. Seems to me much like the convenience of a MAC?
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Max it seems that I offended you because of my lack of love for Windows. If it will make this all go away, how about I am sorry. Is it better now?
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It's not your lack of love that offends me. It's just the fact that you are plain wrong, yet spread that information if it was from the Apple Bible and must therefore be right.
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Posted: 2006-08-13 16:59
S500i 4GB M2 
