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Orange want me to return phone due to contract disagreements |
cornishbird
Joined: Jul 22, 2006
Posts: 30
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Was: Help Needed ASAP!
Right.....i have had no end of problems with orange!!! i phoned on Sat signed up with them....got a contract....got accepted on a contract.... got my brand new k800i today BUT......
I have justphoned to register the sim card and been told....
YOU APPLICATION FOR A CONTRACT PHONE HAS BEEN DECLINED!
please send the phone straight back to us - i dont know why you were sent the phone as you cant have a contract with us!!
Needless to say im FUMING - i have got my pac code from o2 and everything
soooooo after being told i wont be able to use this phone and i MUST return it i said NO - its not my mistake, and no thanks i dont need the freepost returns address as i wont be sending it back - its NOT my mistake!
ANYWAY..... can i use this phone with another sim????
will they just put a block on the phone itself???
am i gonna end up with a FAB new k800i and not be able to use it???
please advise me 
[ This Message was edited by: cornishbird on 2006-07-27 21:04 ]
[ This Message was edited by: laffen on 2006-07-27 21:42 ] |
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Residentevil
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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You can't use the phone with another SIM card, because it it most likely locked to Orange. Check the service menu for software/locks.
If you unlock it, you most likely will incure the wrath of Orange.
Tough times don't last, tough people do!
Free Tibet |
cornishbird
Joined: Jul 22, 2006
Posts: 30
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ok lol thanks for re posting this
R.E the wrath of orange.....
that i can cope with lol
i am adamant it was their mistake not mine and im not returning this phone out of pure principle lol
im soooo stuborn lol but i want this phone!!!
can it be unlocked then - even if orange block the phone from being used?
[ This Message was edited by: cornishbird on 2006-07-27 21:49 ] |
thegreatone
Joined: Sep 28, 2005
Posts: > 500
From: hellmouth,sunnydale
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have you try reasoning with them?is a long shot but it may work
5 times european champions priceless,there are something money can't buy,for everything else there is always chelsea |
cornishbird
Joined: Jul 22, 2006
Posts: 30
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Quote:
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On 2006-07-27 22:48:56, thegreatone wrote:
have you try reasoning with them?is a long shot but it may work
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no she kept just saying i had to return it to the freepost address - which i said i wouldnt need as i wouldnt be returning it lol |
thegreatone
Joined: Sep 28, 2005
Posts: > 500
From: hellmouth,sunnydale
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have you ask them why?
5 times european champions priceless,there are something money can't buy,for everything else there is always chelsea |
cornishbird
Joined: Jul 22, 2006
Posts: 30
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yeah... they are saying my application has been declined so i cant have a contract witht them
But on Sat when i ordered the phone and signed up with them and waited an extra 10 mins while credit check was done the bloke said my contract application had gone through fine |
thegreatone
Joined: Sep 28, 2005
Posts: > 500
From: hellmouth,sunnydale
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declining youfr contract without giving you a proper reason,i will be upset too,good job i m not with orange.seems its their fault
5 times european champions priceless,there are something money can't buy,for everything else there is always chelsea |
goldenface
Joined: Dec 17, 2003
Posts: > 500
From: Liverpool City Centre
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Keep the phone. If they block it, sell it to someone European on ebay. The amount of horror stories I've heard about operators not letting unhappy people out of their contracts... Well now the shoes on the other foot. :-*
This message was posted from a WAP device |
cornishbird
Joined: Jul 22, 2006
Posts: 30
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Quote:
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On 2006-07-27 23:19:40, goldenface wrote:
Keep the phone. If they block it, sell it to someone European on ebay. The amount of horror stories I've heard about operators not letting unhappy people out of their contracts... Well now the shoes on the other foot. :-*
This message was posted from a WAP device
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lol very true - just wish i knew more about mobiles so i could look into my options (legal or not i just wanna use my ******* new k800i!!)
can a phone be blocked even before its been registered??????
[ This Message was edited by: cornishbird on 2006-07-27 23:38 ] |
Boz250
Joined: Feb 27, 2004
Posts: 22
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Right this is actually quite normal, I used to work for carphone and ill explain what it is.
Orange and T-Mobile, do 2 credit checks, the first one which is the one you passed and usually upto 5 days later another one and this is where u must have failed it. Now in my time at CPW i saw this a few times, its bloody annoying but lets me say this none of my customers brought the phone back nor did i have to force them as far as CPW where concerned the phone was sold! so i wouldnt even personally bother ringing them dont send it back use it and if they bar it which im sure they wont then thats that. But as far as explaining why this happens thats it ive seen it before and its the worse thing both companies do.
Hope that helps
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Luke-the-magic-man
Joined: May 31, 2005
Posts: > 500
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yep. Just sell iton ebay as barred, make it avalible to international bidders, then buy another off ebay, its the most likely chance you thing to keep the phone.
also are the free post lables royal mail or do thay have tracking no's on etc?
Check out my sales  I am a mac fanboy  . I will honor Laffens gift of P990 flip free avartar, but I sold the p990  |
Sammy_boy
Joined: Mar 31, 2004
Posts: > 500
From: Staffordshire, United Kingdom
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I'd say it was Orange's silly fault for sending the handset out before completing the necessary checks, a ridiculous system imho.
It'd be dishonest to keep the phone, but then again why on earth would they send it out before it was certain you could have the contract in the first place!?!?
"All it takes for evil to flourish is for good men to do nothing" - Edmund Burke
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cornishbird
Joined: Jul 22, 2006
Posts: 30
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Quote:
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On 2006-07-28 00:47:01, Luke-the-magic-man wrote:
yep. Just sell iton ebay as barred, make it avalible to international bidders, then buy another off ebay, its the most likely chance you thing to keep the phone.
also are the free post lables royal mail or do thay have tracking no's on etc?
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good point about the returns address!!!!
think il phone orange again tomo, see what they say and take returns address - after all its not my fault if i forget to get proof of postage is it now????????
hehe |
cornishbird
Joined: Jul 22, 2006
Posts: 30
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well!!!!
i thought id try the sim in it so i could have a play!!!
obviously i cant make calls - but i can play - take pics - listen to radio etc and all i can say is.......
what a wicked phone lol
how could i possibly part with this phone unless it was to sell it to another loving owner abroad in order to get another!!!!!!! |
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Posted: 2006-07-27 22:00
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