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Author K800 keypad coating peels off
albertmctam
P1
Joined: Aug 17, 2003
Posts: 11
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Posted: 2006-07-12 02:15
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Unbelievable! My K800 is only 2 weeks old and the coating on my keypad (6, 9) is peeling off! Damn! I brought it to my local SE customer service center and they told me this is unnatural and not a product issue. I said well yeah keypad is not made to last forever but hey only 2 weeks and the coating peels off!

Am I the unlucky one on earth?
aremaboy
Satio Silver
Joined: Nov 27, 2004
Posts: > 500
From: Malang, Indonesia
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Posted: 2006-07-12 03:29
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My K750 keypad is awesome..it has been 8 months and no peeling off has happened so far...I don't know about K800...
shaliron
K610 red
Joined: Jan 15, 2006
Posts: > 500
From: Melbourne, Australia
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Posted: 2006-07-12 09:47
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Peeling offf? Well that's a rare occurance. Well I don't think that it's widespread; I guess you are the unluckiest...
A wooden spoon is a spoon made from wood. Source: Wikipedia

Winner of: Best Thread (Huge SE Portfolio) 2007, Best Post (Huge SE Portfolio) 2007, Best Signature 2007, and 2nd Best Nickname 2007.
CrackerJack
X1 Black
Joined: Apr 28, 2003
Posts: > 500
From: NE of Borneo to the NE of US
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Posted: 2006-07-12 11:31
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Can you post pics?
INTEGRITY

Without it...
Everything else is irrelevant.
QVGA
Nokia Lumia 1020
Joined: May 23, 2006
Posts: > 500
From: Pakistan
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Posted: 2006-07-12 11:33
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Maybe because its rubber instead of plastic, and thats bound to happen one day or another? And in your case, i'd say sooner rather than later.
JJ!
W910 Black
Joined: Sep 13, 2005
Posts: > 500
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Posted: 2006-07-12 11:39
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thats terrible quality - any pics

my w810 is still fine although some have had probs with silver coasting on d-pad!

it also depends on your skin.... some people have a lot more toxin in there skin and it corrodes things quicker - no joke!
JJ! (formerly justy197 (+6, -0)
Lembo
Satio Black
Joined: Mar 13, 2004
Posts: > 500
From: East London
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Posted: 2006-07-12 17:17
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You are now worrying me now.

Just had a look at mine and I can see a slight shine to the edges of 1, 4, 7, *, 9, 0 and #

Only got it Monday night with not much use ove the past 2 days. Just in my trouser pocket.
Scorchio
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Joined: Apr 27, 2004
Posts: 305
From: Co. Meath, Ireland
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Posted: 2006-07-12 17:30
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Open a can of "whoop ass" on a service centre. Thats not acceptable. If the centre won't help, the shop will and MUST! Don't be bullied with this issue. Its two weeks old man, whether it's an unusual problem or not is non of your concern. Good luck!
The car in front is absolutely unique apart from the one behind it which is exactly the same. Murray Walker
xan K
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Joined: Jun 15, 2006
Posts: > 500
From: Republica Dominicana
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Posted: 2006-07-12 18:13
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That's not supposed to happen on a flagship product. what's going on ??!! Just like their idea of integrating on w810s a bad quality lens glass that scratches as easily as wiping it with a clean cotton cloth. Even if it's for people who change their phones in less than a year, some durability comes in handy.
albertmctam
P1
Joined: Aug 17, 2003
Posts: 11
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Posted: 2006-07-12 19:16
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taniame
K800 Black
Joined: Jul 10, 2006
Posts: 82
From: Southern California
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Posted: 2006-07-12 19:23
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darn op, you keypad has strokes

Test models? or Hong Kong models?

If it is test models, then.........
I kept on farting......
albertmctam
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Joined: Aug 17, 2003
Posts: 11
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Posted: 2006-07-12 19:26
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Here's an update:

My local SE customer service center told me they couldn't do much at this point because a) I am the first to report such issue and b) k800 is too new and there is simply no keypad spare parts available at this point.

However, they took a pic of my cellphone and promised to report this issue back to the SE HQ. If this is indeed a widespread issue then SE may consider replacing the keypad for free just like they did to the W800i orange joystick knob.

Remember to report to your local SE center if your k800 keypad coating peels like mine.

Oh well...

[ This Message was edited by: albertmctam on 2006-07-12 18:29 ]
QVGA
Nokia Lumia 1020
Joined: May 23, 2006
Posts: > 500
From: Pakistan
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Posted: 2006-07-12 19:29
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I think SE are begging us never to buy their products again. Atleast i wont, after this.
peanut
P1
Joined: Mar 18, 2002
Posts: > 500
From: UK: Oxon and Leics
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Posted: 2006-07-12 19:42
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Trying to understand what this issue is. it's not too clear on the pic. my keys look like solid rubber. what is the coating you describe. the coating on the back i could understand.
JJ!
W910 Black
Joined: Sep 13, 2005
Posts: > 500
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Posted: 2006-07-12 21:30
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they may feel like solid rubber... but not all is how it feels!
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