| Author |
All AirTel India users post your experiences here! |
c_vignesh
Joined: Aug 16, 2004
Posts: > 500
From: TamilNadu,India
PM, WWW
|
I've been using AirTel for the past 3 years. The last year there has been no disputes regarding bill and in general the service has been good. But now I feel they dont give out any special offers or loyalty offers for customers. And they have also not reduced prices for VAS like in my TN circle GPRS rates in Airtel is Rs.600 /p.m for 1 GB whereas BSNL Cellone gives it for Rs. 200/- p.m unlimited and most importantly it works.
|
|
|
ali_baba
Joined: Nov 28, 2005
Posts: 145
From: India
PM |
Well there's a large amount of variation in the tarrifs of various services Airtel offers. And their service in certain circles are degrading from good to worse! Well, if you have any suggestions or grievances on the service in your circle you first report it to your Customer Care centre & still if there's no sign of action, you can mail them from the address provided in the link below.
You can also contact the Nodal Officer of your region. And still there's much more people up there, to contact.....
http://www.airtelworld.com/contacts.jsp |
raZr
Joined: Jan 11, 2007
Posts: 3
From: m'rashtra, !ndia
PM |
m an AirTel Maharashtra user. i m on frndz plan. the rates are superb! another thng dat maks me a deewana of frndz plan is dat there is full T.T. on all top-ups. unlmtd net on fone @ rs.5 per day. thats also vry affordable.
[ This Message was edited by: razr on 2007-01-11 11:00 ] |
c_vignesh
Joined: Aug 16, 2004
Posts: > 500
From: TamilNadu,India
PM, WWW
|
For AirTel TamilNadu prepaid users GPRS rates are Rs.20/- per day..thats what irks me ..bcos of these non-uniform tariffs..not only is it unfair ..it is utterly ridiculous costing almost 4 times more for the same service
|
dheeraj1
Joined: Nov 11, 2004
Posts: 6
PM |
i am quiting airtel postpaid  |
ali_baba
Joined: Nov 28, 2005
Posts: 145
From: India
PM |
Quote:
|
On 2007-01-11 15:42:45, dheeraj1 wrote:
i am quiting airtel postpaid
|
|
I shall second that decision! |
ali_baba
Joined: Nov 28, 2005
Posts: 145
From: India
PM |
Airtel has very peculiar ways of finding revenue... I don't know whether anyone else had a similar (or even worse) experience.
I'm using FRIENDS Prepaid in Kerala circle.
* One night I received two messages from 678, thanking me for activating their HelloTunes service & for downloading a song for the same. A total of Rs.45 was deducted from my account. All this happened when I was fast asleep.
I had to call those customer care idiots day and night for a full two weeks to get that amount refunded. Those guys found fun even by blocking my number from contacting them. What a nice fellas...
* Last time I used Airtel's Mobile Office, I got billed for a total of Rs.100 at three different occasions claiming I downloaded something from their Airtel Live site. Well I got that money refunded too. But my balance was dropped beyond zero, twice and my GPRS connection was disconnected for five days.
Airtel have many other innovative ways of providing service to their loyal customers. If I'm to pen down all, I could have published a book on that. I think BSNL provides a better service than Airtel. Although BSNL doesn't have Customer Care execs to attend your calls 24hrs a day, I think that's better than talking to a group of lump-heads at Airtel. I wish some Airtel employee were reading these! |
c_vignesh
Joined: Aug 16, 2004
Posts: > 500
From: TamilNadu,India
PM, WWW
|
For a comparison of GPRS rates u can visit my blog at http://vsoftsolutions.blogspot.com . The same hello tunes is given by BSNL at 10-15 Rs and for VAS SMS the rate i think in BSNL is Rs 3/-
|
ali_baba
Joined: Nov 28, 2005
Posts: 145
From: India
PM |
That's a useful blog site Vignesh...
Keep up the good work!
 |
c_vignesh
Joined: Aug 16, 2004
Posts: > 500
From: TamilNadu,India
PM, WWW
|
@ali_baba
Thanks 
|
ali_baba
Joined: Nov 28, 2005
Posts: 145
From: India
PM |
I think all Airtel users are filling up Mr. Mittal's pockets for nothin!
I wish Vodafone would buy up rest of the shares too from Mr. Mittal and provide us with a better quality service.
My fon: Motorola MPX200 (running WindowsMobile 5.0), 512MB RS-MMC, Motorola E398 headset, modified Nokia BL-6C battery!! |
c_vignesh
Joined: Aug 16, 2004
Posts: > 500
From: TamilNadu,India
PM, WWW
|
It seems everyone is queuing up to buy Hutch ...the problem is that private operators dont take BSNL CellOne seriously and regulatory authority doesnt pull these operators for their QOS
|
ali_baba
Joined: Nov 28, 2005
Posts: 145
From: India
PM |
I have a suspicion dat the biggest surprise of year 2007 would come from BSNL. ie: those guys wud b d first to launch 3G in India!
And why not? They hav the biggest infrastructure among all other kiddies in Indian telecom industry. Although the big bro lacks technical know-how among their bottom line employees, it's famous in pulling of som big surprises now n then.
My fon: Motorola MPX200 (running WindowsMobile 5.0), 512MB RS-MMC, Motorola E398 headset, modified Nokia BL-6C battery!! |
free don
Joined: Jan 17, 2007
Posts: 0
PM |
how i can use 'my friends' in my se K510i |
c_vignesh
Joined: Aug 16, 2004
Posts: > 500
From: TamilNadu,India
PM, WWW
|
Your operator should support IM services or you can use it through by yamigo.com
|
|
|
Posted: 2007-01-10 13:32
