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Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > MS Duo corruption problem with R1N035

Author MS Duo corruption problem with R1N035
andyandy
W850 black
Joined: Dec 26, 2004
Posts: 4
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Posted: 2005-10-17 02:55
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I struggled to find much help on this topic (maybe my search skills aren't up to scratch) but for those who don't know, some K750i's (maybe W800i's too) who update their firmware to R1N035 will experience problems when copying files to their memory sticks. As I bought a 1GB card about a week ago I wasn't too happy about this, and emailing SE got me some lame "try a different memory stick" answer. So basically the only solution I've found is to use a card reader instead of the USB cable, which seems to be working for me so far (fingers crossed).

Anyone else got anything to add on the topic? Do W800i's experience this problem with R1N035, and if not would switching from the K750i firmware to the W800i firmware via Da Vinci help?
Dan_Aykroyd
W800
Joined: Sep 13, 2005
Posts: > 500
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Posted: 2005-10-17 06:23
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Well yes... it affect W800 also. I consider this bug to render to useless level my phone, sadly. And no fix is available yet.

I also bought a card reader... and as I lucky guy I'm, the MS slot doesn't work... so I have to take it back to RMA... nice, uh? I bought my W800 a month ago and I couldn't even start using it, with all the configuration and now this problema
BUFFBOY
W890 Silver
Joined: Jul 20, 2005
Posts: > 500
From: Sydney
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Posted: 2005-10-18 15:28
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this problem i belive is in the firmware itself..

i emailed SE and they will try to fix this in the next release.

it happens on both of my k750 and w800 1gig sticks
BMW M3
max_wedge
Xperia Neo Black
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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Posted: 2005-10-19 13:09
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hmmm, bummer. Have you tried a master reset after flashing - or reflashing? Was the card in the phone when you flashed it? When I flashed my K750 from R1J to R1L my card became corrupted. Once I formatted the card it was okay.

I found this in the K750/W800 firmware thread:

"- BUG: Some phones experience MS Duo corruption after a firmware update. Symptoms include erratic behaviour of the Media Player and problems with the file system. This can be fixed by formatting the memory stick in the phone and then performing a Master Reset / Reset All. Note that this will erase all settings - perform a full backup beforehand. "

http://www.esato.com/board/viewtopic.php?topic=92737&start=0

[ This Message was edited by: max_wedge on 2005-10-19 12:23 ]
stelvio
W800
Joined: Jun 04, 2002
Posts: 38
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Posted: 2005-10-19 13:36
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After reading all these threads about firmware upgrading, is it just me or you're just trading one set of problem for another?
LaurenzBo
T68 gold
Joined: Oct 19, 2005
Posts: 2
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Posted: 2005-10-19 14:31
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Have the same problem. SanDisk 1GB stick in a k750i, R1N035 EU2 firmware (recently updated via SEUS). The stick was dead once and worked again after one switch off/on. Two weeks later, after storing a photo, the stick was dead again - 0Byte data, 0Byte free space, no volume on the stick, but drive letter given to USB link. Rescue Pro trial could not access the stick, in a MMC slot at a notebook it was not accessable either. Suddenly, it worked again in the phone, all data on the stick (about 6MB photos) could be retrieved (thanks god, good pics not yet saved). The I downloaded about 500MB mp3's on the phone, no errors while copying, file list in the USB drive seemed OK, but in the phone only about 50MB existed. The last MP3 file in the list is a mixture of several songs downloaded after it, clearly messed up.
I'll try the master format/reset procedure and hope for an update, at this stage it is really a mess.
Leviath
W800
Joined: Sep 14, 2005
Posts: > 500
From: PT@IB_PENINSULA LIVIN IN UK
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Posted: 2005-10-19 15:06
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I keep saying the same.... Faulty fone in some way or other...

Why try to fix it? Get the lot swaped by working products... If this is not possible then formating the card on the phone, reflashing it with card out and then try copy stuff to it...

Like a few users here swear by master resets and f/w updates thatv may just work as apermanent fix or not...

Me If I have something I deem faulty or unable to perform as per design then I exchange under current UK/EU customer policy [addsig]
andyandy
W850 black
Joined: Dec 26, 2004
Posts: 4
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Posted: 2005-10-19 15:09
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if anyone has any luck with the master reset/format thing let us know - formatting my 1GB stick didn't help and am reluctant to do a master reset 'just incase'!
BUFFBOY
W890 Silver
Joined: Jul 20, 2005
Posts: > 500
From: Sydney
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Posted: 2005-10-19 15:09
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lets sit tight and wait for the next firmware release...

come on.. i kinder like this .. gives us something to wait for and enjoy the excitment of waiting


[ This Message was edited by: BUFFBOY on 2005-10-19 14:10 ]
Leviath
W800
Joined: Sep 14, 2005
Posts: > 500
From: PT@IB_PENINSULA LIVIN IN UK
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Posted: 2005-10-19 15:19
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sit tight???

I would exchange it b4 it's too late... I would pull all my hairs out... I bet some of you would either...

Some people obviously dont know the value of money.... otherwise they would run to the shop....

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[ This Message was edited by: Leviath on 2005-10-19 14:22 ]
max_wedge
Xperia Neo Black
Joined: Aug 29, 2004
Posts: > 500
From: Australia
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Posted: 2005-10-19 15:21
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master reset is no big deal....a little of a pain but I think there is a good chance it will help therefore worth trying.

write down your gprs settings (internet profile and data settings used by the internet profile, and mms data settings), copy all stuff off the phone memory (myphoneexplorer is ideal for this including files, contacts messages etc) and give it a go...
fantonald
K800 Black
Joined: Oct 09, 2005
Posts: 16
From: Norway
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Posted: 2005-10-19 15:44
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I have tried formatting and master reset before and after updating the firmware, and it doesn't make a difference. I have given up. I'm awaiting a new firmware version before trying again.

Moving a few files at a time seems to be okay, but trying to fill the entire 512 MB card at once almost certainly will fail.

I guess I can send the phone off to a service center to fix it, but then I will be without a phone while it's away, and that's not an option.


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K750i, HBH-610, CDA-60, MMC-60, HCH-61, CLA-60

[ This Message was edited by: fantonald on 2005-10-21 23:08 ]
arnarn911
W810 white
Joined: Oct 04, 2005
Posts: 141
From: Pilipinas
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Posted: 2005-10-19 16:03
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@fantonald

what is the most number of songs that you were able to transfer at one time with no problem?
fantonald
K800 Black
Joined: Oct 09, 2005
Posts: 16
From: Norway
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Posted: 2005-10-19 16:38
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Quote:

On 2005-10-19 16:03:50, arnarn911 wrote:
@fantonald

what is the most number of songs that you were able to transfer at one time with no problem?



34 files, 48 folders, 120 MB right after card was formatted (trying to move 400 MB). Then up to 13 files, 23 folders, 68.6 MB after that. If I try to move too many files after the first try I end up with moving only 3-4 files or none.
K800i, K750i, CDA-60, CLA-60, HBH-610, HCH-66, HCH-61, HPM-70, IAC-25, MMC-60
arnarn911
W810 white
Joined: Oct 04, 2005
Posts: 141
From: Pilipinas
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Posted: 2005-10-19 16:48
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Quote:

On 2005-10-19 16:38:21, fantonald wrote:
Quote:

On 2005-10-19 16:03:50, arnarn911 wrote:
@fantonald

what is the most number of songs that you were able to transfer at one time with no problem?



34 files, 48 folders, 120 MB right after card was formatted (trying to move 400 MB). Then up to 13 files, 23 folders, 68.6 MB after that. If I try to move too many files after the first try I end up with moving only 3-4 files or none.




That is quite a lot. I tried to move 1 folder with 50 songs about 100MB and only a few were transfered. In what folder did you save it to? MP3 or audio folder? I tired both and same problem.
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