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Reply from SonyEricsson UK on R1N035 on K750i |
rodc
Joined: Sep 29, 2005
Posts: 3
PM |
Here is a reply I have just received from SE regarding the problems SEUS created on K750i's with the R1N035 update. Very disturbing!
Thank you for contacting the Sony Ericsson Call Centre.
With regards to your enquiry, please accept our apologies for the issue you have encountered with the Sony Ericsson update service. To restore your handsets software, we recommend you take the handset to one of our approved service centres. |
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pappfer
Joined: Oct 27, 2004
Posts: 109
From: Hungary
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I got the same answer.. Were frustrating.. I'm still hoping they're correcting the files on SEUS.
http://se-portal.hu - All about Sony Ericsson |
JDMJOSH
Joined: Sep 27, 2005
Posts: 9
PM |
they arent the most helpful people in the world are they. It would be nice if they could acknowledge there is a problem and that they are working on it |
rodc
Joined: Sep 29, 2005
Posts: 3
PM |
I have since spoken to a person at SE UK support who has acknowledged the problem, and said that a fix is due to be posted by the weekend (hopefully). So it remains to be seen if a visit to a SE Centre will be required, hopefully not. |
jcwhite_uk
Joined: Feb 18, 2004
Posts: > 500
From: Dorset, UK Phone:Xperia Z1
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I have sent emails to SE support before and all you seem to get is a standard reply that doesnt actually help.
Checkout my photos at My Website"Duct tape is like the force. It has a light side, a dark side, and it holds the world together." |
Kryptik
Joined: Jun 24, 2005
Posts: > 500
From: Port Elizabeth, S.Africa
PM |
At least you guys got answers... I've been emailing one of our Service Providers here for months with a relatively simple query, with absolutely zero replies. Customer Care at its very very best...
This message was posted from a Nokia |
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Posted: 2005-09-29 15:29
