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Forum > Sony Ericsson / Sony > General > Fractured hinge on V800

Author Fractured hinge on V800
m14a_mclaren
V800
Joined: May 01, 2005
Posts: 39
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Posted: 2005-09-23 08:03
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I recently noticed a crack on my V800 hinge, which is less than 4 months old. The place I brought it under are reluctant to cover it under warrenty. So i'm just inquiring weither is is a common occurance on these phones.



I think it should be covered under warrent as this page dictates

http://www.consumeraffairs.go[....]nfo/cga/faultygoods.html#minor

etaab
Samsung Galaxy S III
Joined: Jan 23, 2004
Posts: > 500
From: UK - South Yorkshire
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Posted: 2005-09-23 12:37
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Not sure about it being a common problem with the phone, but since the phone is 4 months old you'd need to prove it was like that when you bought it.

Even manufacturers cover does not cover accidental damager, which is probably how the crack was caused.
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m14a_mclaren
V800
Joined: May 01, 2005
Posts: 39
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Posted: 2005-09-23 12:59
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I know it wasn't there when I brought it, Its happened since i've had it, i'm arguing its a design fault or faulty hinge. Since it cost me $800 I would hardly be rough with it or drop it.
etaab
Samsung Galaxy S III
Joined: Jan 23, 2004
Posts: > 500
From: UK - South Yorkshire
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Posted: 2005-09-23 17:43
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Then you'd need more than a few more people with the same problem to claim anything from SE.

Even then they wouldnt be obliged to provide you further service though.
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