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Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > K700 online update service is back up!

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Author K700 online update service is back up!
darrenj1
Xperia Mini Pro Black
Joined: Aug 29, 2004
Posts: 68
From: Leeds, UK
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Posted: 2004-10-17 23:58
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They take the piss with thier responses, dont even answer the question, then put a line in
'if you have ny further questions please ask'

The customer service is shit.
T68i(white/blue), T610(aluminum haze), T630 (arctic white), K700i(optic silver), W800i (smooth white), W850i (precious black), W910i (noble black)
TheWhizz_68
Apple iPhone 4S
Joined: Oct 19, 2002
Posts: > 500
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Posted: 2004-10-19 10:15
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09.15am 19/10/04

Check this morning and still R2L001
gareb
Xperia X10 Mini Black
Joined: Sep 05, 2002
Posts: > 500
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Posted: 2004-10-19 14:34
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Thanks for the info

This message was posted from a K700i

Sir-SonyEricsson-man
Xperia Arc Silver
Joined: May 30, 2002
Posts: > 500
From: Norway
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Posted: 2004-10-19 16:42
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Little info from

K700/K500 Emmall software R2AA003 has been removed and shall not be used!
A new and improved SW will be released and available W43.(Has not comed yet).
R2AA003 software causes PC sync and othe communications issues between Pc and K700/K500.


There will be a new software sun
Sony Xperia 1 II, Xperia 5, Huawei P30 Pro
doctabako
P990
Joined: Feb 10, 2003
Posts: 286
From: Philippines
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Posted: 2004-10-19 19:27
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Tried updating my K700i online with my DSS-20 but I've only gone as far as the "Please Wait....Checking the installation of Sony Ericsson Update Service..." page. Tried waiting for 20 minutes but no go. Is this what you get when the service is down or do you really have to wait a long time?

Already turned my firewall and pop-up blocker off. I'm on Windows XP Pro SP2. Any other remedies? Thanks

Edited to add: Sorry just read the previous posts, guess its a Java problem, I'll see what happens
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[ This Message was edited by: doctabako on 2004-10-19 19:18 ]
Dovern
Satio Silver
Joined: Aug 20, 2003
Posts: 407
From: Malaysia
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Posted: 2004-10-19 20:17
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doctabako:

most likely you havent install java... go to www.java.com, download java software, install it and then give it a try again.

good luck!
Sony Ericsson
haynesycop
Z800
Joined: Mar 10, 2004
Posts: > 500
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Posted: 2004-10-19 21:16
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i have a unlocked k700i that used to be on vodaphone

i bought a dss 20 so i could do the online update as when trying to bluejack it used to say connecting and would just hang and they only way to stop it would to switch the phone off

i was told a firmware update would do this - i have setup the dss 20 and went to the download the update and got this message

"there is currently no service for devices belonging to your operator"

i have windows xp home with sp2

would i have to get my k700i unbranded before i am able to update - i am using my o2 pay and go simcard
Rotaholic
T68 gold
Joined: Jun 30, 2004
Posts: 30
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Posted: 2004-10-19 22:21
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Quote:

On 2004-10-19 19:27:40, doctabako wrote:
Tried updating my K700i online with my DSS-20 but I've only gone as far as the "Please Wait....Checking the installation of Sony Ericsson Update Service..." page. Tried waiting for 20 minutes but no go. Is this what you get when the service is down or do you really have to wait a long time?

Already turned my firewall and pop-up blocker off. I'm on Windows XP Pro SP2. Any other remedies? Thanks

Edited to add: Sorry just read the previous posts, guess its a Java problem, I'll see what happens



I also had this problem and it was a firewall issue. Make sure u disable all norton/windows and other third party firewalls. I disabled norton and it still didnt work, there was something in sp2 which had a firewall as well. just disable everything
doctabako
P990
Joined: Feb 10, 2003
Posts: 286
From: Philippines
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Posted: 2004-10-20 04:04
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@Dovern
Thanks I did figure it out
Yes it was a Java issue and after installing Java Runtime, everything went perfectly and I now have R2L001

@Rotaholic
Yes, I did disable the resident firewall(this was my only firewall) of SP2 and the pop-up blocker beforehand. Thanks

For those who were asking in previous posts if anyone has done this on Dial-Up, I did the update on my Dial-up which has a slow 33.8 Kbps connection, it took me about 3 hours or so overall. Yeah, I know, I should get broadband, but its still not available in my province.
StoneRoses
K700
Joined: Mar 05, 2002
Posts: 103
From: Thailand
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Posted: 2004-10-20 06:52
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Quote:
On 2004-10-19 16:42:28, SIR-Sonyericsson-man wrote:
Little info from
A new and improved SW will be released and available W43.(Has not comed yet).



Thanks for the info.
Week 43 so SE will release the new FW this week?
haynesycop
Z800
Joined: Mar 10, 2004
Posts: > 500
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Posted: 2004-10-20 10:04
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thanks mate i will try that now
haynesycop
Z800
Joined: Mar 10, 2004
Posts: > 500
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Posted: 2004-10-20 11:06
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i have just turned off norton firewall and went into control panel, security centre to turn off windows firewall and this cam up

"windows firewall settings cannot be displayed because the associated service is not running. do you want to start the windows firewall/internet connection sharing (ICS) service"

i click yes and it says it cannot connect the th ICS service

i need to turn both off as turning only norton off will not let me update my k700i
supacool1
V800
Joined: Sep 02, 2004
Posts: 7
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Posted: 2004-10-20 19:45
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Do you have to get a DSS-25 sync station to update the software on my K700. Apologies if this has been answered!
haynesycop
Z800
Joined: Mar 10, 2004
Posts: > 500
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Posted: 2004-10-20 19:55
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yes only a dss 20 or a dss 25 will work

nothing else will do
popaz
T68 gold
Joined: Oct 21, 2004
Posts: 1
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Posted: 2004-10-21 16:55
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Hi everyone, i tried also this update service, but allways got the following message " The application reported an undefined error "

I got this after this page:

"Preparations completed
Application starting...
The application will soon open in a separate window. "

Have a windowsXP with SP1
My first idea was that i have to disable my firewall, but the same again.
Any other suggestions? HELP me pls
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