| Author |
About Sun Cellular (a Digitel Mobile company) |
steele
Joined: Dec 27, 2003
Posts: 329
PM |
I got a line from Suncellular and got a p900 with it last 12.10.2003. But until now they havent given me my p900. I've already paid everything with them and I'm using the sim. It's been a month now and no stocks of P900. Initially they said the units will arrived on the 4th week of December. So much for commitment eh!
Anyway, below are some of the categories where i believe help someone decide if they will shift to Sun.
Services (Signal,MMS,etc) satisfactory
Customer Service (hotline 200) fair
Customer Service (branches) needs improvement
Billing & Collection (statement of account) needs improvement
Rates (SMS,MMS,Calls) Satisfactory
In fairness, some of the people working in Sun Customer Service esp in the branches worked at Globe before...maybe that's why they're all snobbish.
|
|
|
ex_crusader
Joined: Apr 28, 2003
Posts: 9
From: Philippines?
PM, WWW
|
and here's my assessment:
Coverage :: satisfactory (good coverage in metro mla.)
Services (MMS, GPRS, etc) :: highly satisfactory
Customer Service (hotline 200) :: good! they return the call if they say so..
Customer Service (branches) :: good. really good, especially yung cashier sa sun shop sa galleria.. yung pretty don.. ehehe..
Billing & Collection (statement of account) :: good na good (detailed.. number of messages sent are also there. packets sent, and call details.. eh pano ba naman hindi magiging good eh they have Digitel [their landline] na ginaya lang nila ang pag gawa ng statement.. so.. fair enough to say na "Good na good" when it comes to this category.. kase they are very experienced naman nah..
Rates (SMS,MMS,Calls) :: higly Satisfactory (now look at globe.. they are dropping their air time rates, when they initially said in an interview prior to SUN cellular's launch, that they were confident in their rates.. now.. where is that confidence?)
|
steele
Joined: Dec 27, 2003
Posts: 329
PM |
Good for you ex_crusader! My first billing was a mess because they overbilled me by 20,000.00 more. I was only suppose to pay 700 pesos on my first billing. I went to their Galleria for address the problem and they said they would fix it. In my company, that would only take one day to fix such. But after a week i went to Shang branch to check on my billing and they havent done anything with my account! But i agree that the Cashier Chick in Galleria is hot though ;o)
My brother has a o2 xda 2. Cant wait to get my p900 so i could compare ;o)
|
ex_crusader
Joined: Apr 28, 2003
Posts: 9
From: Philippines?
PM, WWW
|
ahh.. yeah.. i must admit na others said they too experienced being over billed just like you.. uhmm... well... ewan ko ba..  |
Ravemarky
Joined: Dec 29, 2003
Posts: 0
PM |
Mr ex-crusader,
Can you also please send me the settings for SUN MMS and GPRS? I'm using an XDA2. Thanks!
ravemarky1@yahoo.com |
steele
Joined: Dec 27, 2003
Posts: 329
PM |
my brother has an o2 xda 2 and it's cool! i really like the camera layout where you can view and take pics and videos on full screen mode. He has problems getting his configured also. Though he is on smart network. I suggest you go to the nearest Sun Shop or call 200 and let them fax you the configuration.
Got two lines (1 p900 and 1 t610) with them and at first my t610 mms is not working so i went to their office and asked them to make it work. Didn't go home until i saw my t610 actually send an mms ;o) |
ex_crusader
Joined: Apr 28, 2003
Posts: 9
From: Philippines?
PM, WWW
|
@ Ravemarky
check your e-mail.. i already sent the settings of internet, WAP, and MMS for 02 xda II. let me know if you've made them work. |
jasin14
Joined: Jan 02, 2004
Posts: 0
From: San Juan, Metro Manila, Philip
PM, WWW
|
so p900 is available with sun already? what branch?  |
steele
Joined: Dec 27, 2003
Posts: 329
PM |
@jasin
Wala pa ren:(
15th na raw ma-rerelease. View my response at (P900@suncellular):)
You planning to get one? |
jaemee_w64
Joined: Feb 16, 2004
Posts: 23
From: Makati City
PM, WWW
|
pa-email naman po GPRS, MMS, internet settings ng sun for P800. nagkanda-leche-leche nanaman settings ko
jaemee_w64@yahoo.com . Thanks
_________________
If you pick up a starving dog and make him prosperous, he will not bite you; that is the principal difference between a dog and a man.
[ This Message was edited by: jaemee_w64 on 2004-03-18 11:59 ] |
anilrem
Joined: Mar 26, 2004
Posts: 0
From: Los Banos
PM |
hello! im a newbie dito sa forum, Ive read severak posting regarding reklamo sa billing ng suncellular. I 've just got my postpaid plan, pero 250 lang ang kinuha ko.. un lang kasi ang kaya ng budget .
I just want to ask yung mga postpaid subscribers, kung may mga problem pa ba ngaun sa billing ng sun?
Hope to hear from you pipol
|
ex_crusader
Joined: Apr 28, 2003
Posts: 9
From: Philippines?
PM, WWW
|
uhmm... sa ngayon, wala nang problema sa billing... although voice calls lang ang consumable (unlike addict mobile, lahat ng services), pero ok na yun, kase dati, ibang iba talaga ang sistema... |
anilrem
Joined: Mar 26, 2004
Posts: 0
From: Los Banos
PM |
thanks for your reply..
mabuti naman pala at ok na ang billing nila, akala ko kasi isa ako sa magiging victim nila sa over billing nila, naku wala akong ibabayad sa kanila )
pero may problema prin ang network nila, ang hina ng signal dito sa location ko, at dead spot pa sa bahay namin kaya after 5 pm pag wala na ako sa office, patay na rin ang cellphone ko!
kalen kaya sila magtatayo ng tower dito sa los banos, kasi dito ang lakas ng smart at globe, nung ng suncellular ako di na ako ma reach!
|
ynohtna
Joined: Dec 27, 2002
Posts: 278
From: PH
PM |
i have read here the gprs settings of SUN.
What about its Wap over CSD settings??? I have searched yet all i found were mostly gprs settings.
Any Wap over CSD settings for SUN? this would benefit those non gprs capable handsets like SE T600, R320. thanks in advance. |
bobstarsg
Joined: Apr 03, 2003
Posts: 85
PM, WWW
|
what about sending MMS, Sun dosnt have any network agreement with either Globe or Smart  yes oh yes ! you can show that again you can only received and send thru Sun to Sun , not like Globe & Smart , so all their subscribers can enjoy exchanging MMS
_________________
  
[ This Message was edited by: bobstarsg on 2004-03-27 08:17 ] |
|
|
Posted: 2004-01-05 13:09
