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Author Smartnet Corner (PH)
///MPower
P910
Joined: Apr 30, 2003
Posts: 1
PM
Posted: 2003-07-10 03:53
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Still no news on the mineral grey flip key pad for the P800? Kakabitin na kasi, para complete na yung phone ko. Thanks!
britri2
T68 gold
Joined: Jul 02, 2002
Posts: 1
PM
Posted: 2003-07-10 04:08
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UPDATE ! UPDATE ! UPDATE !

LATEST SOFTWARE VERSION FOR T610 IS NOW AVAILABLE IN EURO AND ASIAN VERSION....

thanks
SMARTNET SERVICE CENTER
Tel: 8961140, 8961474, 8961837
8962639, 8963282
Fax no: 8970312
nephilim
K700
Joined: Jul 18, 2002
Posts: 106
From: Elizium
PM
Posted: 2003-07-10 09:14
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@britri, Hello again. Will you still be getting casings for the R310 in the future, or hopeless case na yung phone ko? TIA

_________________
We may not get what we want, just as long as we don't get what we deserve.

[ This Message was edited by: nephilim on 2003-07-10 08:15 ]
tom_riddle
C902 Red
Joined: Sep 24, 2002
Posts: 292
PM
Posted: 2003-07-10 10:26
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galing ng smartnet. bilis ng service. thanks again.
are you on the list?
firewired
P1
Joined: Nov 26, 2002
Posts: 85
From: Manila, Philippines
PM
Posted: 2003-07-11 09:23
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britri2, wud u know the changes for the latest T610 firmware? thanks.
619
R520 copper
Joined: Jun 19, 2002
Posts: > 500
From: if you dont like my posts, IGN
PM
Posted: 2003-07-11 10:55
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fire...

significant improvements sent to me by mfb are:

shutter delay problem with camera and crackling sound with hbh-30 fixed.
clock font changed.
picture size indicator in camera mode (uppder left corner: S or L)
speed of phone is faster including wap.
listening volume is louder.

for more complete details, u can also click the search up there... yup, on your upper right.. click and put t610 upgrade or the likes
indreigh
T68 gold
Joined: Jun 20, 2003
Posts: 0
PM
Posted: 2003-07-11 12:59
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i love smartnet!!!

so how's that?

huh! buti na lang pwede makapag edit lol

[ This Message was edited by: indreigh on 2003-07-11 12:40 ]

[ This Message was edited by: indreigh on 2003-07-11 12:43 ]
crowing
T68 gold
Joined: Jan 03, 2003
Posts: 475
From: La Sexocristo
PM
Posted: 2003-07-11 13:09
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@indreigh
ayan better para walang samaan ng loob....

[ This Message was edited by: crowing on 2003-07-12 02:36 ]
indreigh
T68 gold
Joined: Jun 20, 2003
Posts: 0
PM
Posted: 2003-07-11 13:39
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crowing

ay sorry po i thought connected cla i'll edit it na lang...

tnx!!!

[ This Message was edited by: indreigh on 2003-07-11 12:41 ]
MFB
T610
Joined: Jun 16, 2002
Posts: 73
From: Philippines
PM
Posted: 2003-07-11 13:40
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It is unfortunate that I am on the recieving end of a routine service gone sour. I went to Smartnet this morining to have my T610 Lcd screen cleaned. It was previously opened in SESS due to the replacement of uneven keypad lights. However, since I didnt give ample time for the SESS technician to do his job... dust was not removed. Since Smartnet is known to be "Mr. Clean" in lcd dusts, I decided to try them out for the clean up. After almost an hour, the phone is returned to me. I didnt even bother inspecting since the "Trust" was there. My antenna cover had small dents at the edge, signs it was forcibly pryed open by a novice. The side casing also had the same dents. To top it off, the antenna cover was loose . My brand new T610.... argh!!! I immediately went to SESS for help since I know Smartnet didnt have those parts that were damaged.
Lucky for me, SESS agreed to be the Fall Guy for today. Smartnet denied having damaged my T610. As I have checked with other esato posters, this is not the first time routinary mechanical jobs were mishandled. As of this time, I have not been contacted by Smartnet CS regarding this matter.

[ This Message was edited by: MFB on 2003-07-12 01:46 ]
firewired
P1
Joined: Nov 26, 2002
Posts: 85
From: Manila, Philippines
PM
Posted: 2003-07-12 02:56
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@619, thanks brother.
Bosch608 > SiemensC10 > EricssonA1018 >Nokia6150 > Nokia8250 > Nokia 6510 > Ericsson T68mc-i > SE T68i(ADRIATIC BLUE!!!) > SE T610+ICT-14+HPM-10 > SE P800 > K700i > W800i > P1i
britri2
T68 gold
Joined: Jul 02, 2002
Posts: 1
PM
Posted: 2003-07-12 07:41
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The company will neither deny nor confirm to what happened to MFB's case. Rest assured, we will conduct an investigation on the matter and hopefully resolce this issue on the soonest possible time.

We appreciate feedbacks, ideas, and complains that are brought to us directly so that matters are given the utmost priority and action.

We thank you for continued unwavering support for the services we render.
SMARTNET SERVICE CENTER
Tel: 8961140, 8961474, 8961837
8962639, 8963282
Fax no: 8970312
wilbertski
T68 gold
Joined: Oct 16, 2002
Posts: 12
PM
Posted: 2003-07-12 08:45
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@nephilim , available casing ng R310 & keypads . sa sm-city-cyberzone . sonyericsson shop . try to drop by doon .
regards to all .
GPRS
T39 black
Joined: Feb 05, 2002
Posts: 144
From: Rocky Hill, CT
PM
Posted: 2003-07-12 13:31
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@smartnet, many thanks! upgrade was done in 15 minutes.
@gilbert, thanks pare
GOwin
T39 black
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
PM, WWW
Posted: 2003-07-13 03:22
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I have personally experienced the same case with smartnet some months back. I had my phone upgraded, at the same time, asked them to look at the phone's joystick problem and some cleaning. When I got my phone back, I didn't bother checking for external problems as I was confident they'd never pull as fast one on me. I noticed a crack by the IR window a few minutes after I left their office, and went back to complain about it but they denied that they caused it since they don't check for defects when they accept the phones for service and implied that they're not sure whose fault is it - the customer's or theirs.

Well, with cases like this happening more than once. I suggest that they start doing a complete check coz something's really amiss here.

I still have no complaints about the way they receive their customers, but this is something else.

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[ This Message was edited by: GOwin on 2003-07-13 05:28 ]
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