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S500i, broken keys after 4days ( |
belialwafu
Joined: Jun 01, 2007
Posts: > 500
From: Texting Capital of the World
PM |
aw...im a heavy texter...i wish this was resolved..
[addsig] |
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dgable
Joined: Mar 17, 2003
Posts: 111
PM |
Got my 3rd one today. Its a wk31 build so lets wait and see |
carkitter
Joined: Apr 29, 2005
Posts: > 500
From: Auckland, NZ
PM |
Guess what... Broken key on my V630i!
Phone is about 5 months old, can't remember any impact that might have caused this...
Photos taken on a 2 MP Samsung Z400v and edited in MS Works Paint.
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cely
Joined: Aug 20, 2007
Posts: 7
PM |
Ok, SE got back to me after I sent a complain letter saying that they were sorry but the phone had to go back if it did break again and told me to call again for an RMA, The SE person said that "it is not normal for it to happen again" so she said to put it to the attention of the supervisor "S. Flynn" in the package. But the thing is she did not send me the RMA number and the email with all the return info. I'll have to call again today, I'll keep updating. |
PeterKay
Joined: Jul 08, 2003
Posts: > 500
From: The Ummah
PM, WWW
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S. Flynn 
Is that not Shaun Flynn!! a member from Esato?
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vspr
Joined: Aug 24, 2007
Posts: 1
PM |
i've had my s500i for about 3 weeks and my 6 key just cracked.
this is really irritating because i bought my phone off myworldphone.com and i'd like to replace the keypad but have no idea where to go for it |
cashi
Joined: Oct 15, 2002
Posts: 28
From: Oslo, Norway
PM |
I just read a article on mobile-review.com about faults on mobile phones, Eldar writes something about the S500i BLACK:
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The situation with the Sony Ericsson S500i buttons had been hard to foresee - it was just recently when we learned that the green paint reacted with the adhesive used for sticking the buttons onto the casing. This way, because of the chemical reaction the base of the keys simply dissolved. At the same time, the yellow edition is free of such defects.
..
But as I can see by the forum, this problem is on the W580 also? But maybe not in the white edition? |
AirGuitar
Joined: Sep 14, 2003
Posts: 42
PM |
Had my s500i 4 days now, and the keys have just cracked. I've been gaming heavily on it, but still.
S500i: Mysterious Green
Production date: Wk31
From: Carphone Warehouse, UK
I'm going to take it back tomorrow and they better replace it, because the salesman who I bought it from told me that it wouldn't happen, and denied knowing about any such problem.
This is interesting, because I thought I would be safe having a phone made after 27 weeks :/ |
AirGuitar
Joined: Sep 14, 2003
Posts: 42
PM |
Update*
Got my phone replaced today by CPW, same batch number, we'll see how it goes... |
sithcentz
Joined: Jan 17, 2007
Posts: 21
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On the plus side, if you keep the phone the keys still work just fine even if they are cracked. I've had mine for a month now with nearly every key cracked and the phone still works great. I don't really see the point of sending mine in for such a small cosmetic change. |
cely
Joined: Aug 20, 2007
Posts: 7
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It is better for everyone that has cracked keypads to send it back, just because SE will take more notice if they get more problems. I thought the same, that if they keep working it was ok, but then SE will think is not a mayor problem. I'm sending mine for the second time this week, let's see what happens
*** SEND YOUR S500i to SE a thousand times if that's what it takes for them to fix it |
FrezoreR
Joined: Oct 17, 2004
Posts: 3
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Hi,
Just wanted to check in and leave my story too.
Have had my S500i for a couple of weeks. I'm no heavy user.. and don't press hard. Still I saw 3 keypads broken in the middle like som previous pictures have shown.
In my case the numbers: 2,3 and 7 are the ones broken.
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cely
Joined: Aug 20, 2007
Posts: 7
PM |
I just got my phone for the second time, they made me send it to a supervisor because it was "weird" that it happened a second time. It is the same exact flimsy green keyboard as before, so they have not addressed the problem at all. Are we entitled to the lemon law in this? if it breaks again I'm going to have to sell it at a big loss and get another sony ericsson (W950i is my favorite except for the whole no camera thing). People please complain to SE as much as possible so that they accept they have a huge design flaw in one of their most popular phone |
afov
Joined: Dec 05, 2004
Posts: 192
PM |
On 2007-08-21 13:58:43, belialwafu wrote:
aw...im a heavy texter...i wish this was resolved..
I resolved it.....sold my 580i before the inevitable happened and bought a Nokia 6300 |
tranced
Joined: Jan 19, 2006
Posts: > 500
From: Santo Domingo, wonDeRland
PM |
and the guy you sold your phone to? havent said nothing yet?
why a nokia?
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Posted: 2007-08-21 13:58
jay0726 | 
