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Forum > Sony Ericsson / Sony > Software, Firmware and Drivers > Phonebook crash on K700 R2AE033

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Author Phonebook crash on K700 R2AE033
DCUK7
Xperia X10 Mini Black
Joined: Aug 01, 2004
Posts: > 500
From: Liverpool, UK
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Posted: 2005-05-21 14:52
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Sent them another mail with the link to this topic, lets wait and see what happens!
RTouris
K750
Joined: Aug 18, 2002
Posts: 112
From: Hellas
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Posted: 2005-05-25 11:22
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Now that R2AY004 is out can someone try the phonebook crash bug and report back? My DSS-25 is still in the post, so I can't really give it a go.

[ This Message was edited by: RTouris on 2005-05-25 10:26 ]
DCUK7
Xperia X10 Mini Black
Joined: Aug 01, 2004
Posts: > 500
From: Liverpool, UK
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Posted: 2005-05-25 13:50
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I got a reply from SE stating that my case has been escalated to the SE back office for further investigation. Maybe this is the firmware that fixes the bug!
Firefreak
K750
Joined: Jul 02, 2004
Posts: 159
From: Sweden
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Posted: 2005-05-25 15:53
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Quote:

On 2005-05-25 13:50:24, ~DC:UK~ wrote:
I got a reply from SE stating that my case has been escalated to the SE back office for further investigation. Maybe this is the firmware that fixes the bug!



My R2AT crashes also... just so you know....
---
W995 Black
RTouris
K750
Joined: Aug 18, 2002
Posts: 112
From: Hellas
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Posted: 2005-05-25 19:50
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Yes, we know that R2AT exhibits the bug, it was posted in this thread a few posts back, I was more or less interested to see if R2AY behaves the same way...
Milton
K700
Joined: Apr 23, 2005
Posts: 12
From: Sweden
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Posted: 2005-05-25 22:49
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It's the same with R2AY I'm afraid, just tested
RTouris
K750
Joined: Aug 18, 2002
Posts: 112
From: Hellas
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Posted: 2005-05-25 23:21
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Good thing my DSS-25's still in the post then...Might give them sometime to release a proper version
DCUK7
Xperia X10 Mini Black
Joined: Aug 01, 2004
Posts: > 500
From: Liverpool, UK
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Posted: 2005-05-27 00:09
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Quote:
Thank you for contacting the Sony Ericsson Call Centre.

With regards to your enquiry, unfortunately we still have not been able to replicate this issue. We have tried non-customised Sony Ericsson K700i handsets running R2AT003 and R2L001 and neither had this problem.
There will be a maintenance release of software in the next few weeks which can be applied at a Sony Ericsson approved service centre under the Sony Ericsson warranty.

Should you require any further assistance, please do not hesitate to contact us again for further help and support.



I tried my best! Maybe they are doing it wrong. I even gave them the link to this thread and still they could not replicate the problem.
Sebby
W810 black
Joined: Dec 12, 2004
Posts: > 500
From: London, UK
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Posted: 2005-05-27 00:18
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I'd say they're definitely doing it wrong (or denying the problem exists)! Anyhow, going slightly OT, perhaps this new "official" release will appear on the SEUS. [addsig]
RTouris
K750
Joined: Aug 18, 2002
Posts: 112
From: Hellas
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Posted: 2005-05-28 18:11
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Quote:

On 2005-05-27 00:09:03, ~DC:UK~ wrote:
I tried my best! Maybe they are doing it wrong. I even gave them the link to this thread and still they could not replicate the problem.



I think I know why they can't replicate it...It maybe cause they are playing a fool's role, hehe, I don't think it's usual for someone to come out in public and confess their software has "issues". SE kinda reminds of M$ here...
SpacemanSpiff
K700
Joined: Jun 02, 2004
Posts: 19
From: Mumbai, India
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Posted: 2005-05-30 10:48
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hi,

i tried flashing my firmware to the latest one in india - R2AT003 but the customisation is still at R2AE003. aparantly they SE service centre said that as my phone was bought from the grey market they cant update the customisation locally since they dont have the required files.

do u think i can update myself by visitng the SE k700i update website. will it update the phone with the correct files?

quilla_b
Sony CMD MZ5
Joined: Jan 25, 2006
Posts: 13
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Posted: 2006-01-25 09:45
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hi guys,

im from the philippines, and i just bought my k700i yesterday.

i checkd my firmware and i think i have the latest version:

R2CA001
CXC 125 813 R3D

anyway, chancing upon the "multi-chars search" problem, i tested it and it failed on my phone. the screen turned white and flashed. so instinctively, i pressed the power button and it turned on fine. that's my account of the problem. as for the other recurring problems i havent tested them yet since i just got the fone and extremely pleased with it.

FYI:
my phone is MADE IN CHINA, but im confused cuz when i checked the available languages, they were european but since my region is asia-pacific i should have chinese/filipino as the choice of languages at least. Plus, the manual that came with my unit was in a european language.

for me, the problem isnt a big deal. the phonebook is still usable. let me know if you want me to test something. =)
RTouris
K750
Joined: Aug 18, 2002
Posts: 112
From: Hellas
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Posted: 2006-01-25 12:51
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I can't begin to express my feelings knowing that such a hideous bug exists a year after it's been reported in these forums and sent to SE tech support...Anyway, I'm off from the dreadful k700 onto a k750 nowadays, which at least behaves as it should performing a multi-character phonebook search not to mention the civilized BT connectivity to my HBH-608 headset...

FYI i take back what I wrote above about the K750 behaving properly in a multi-character search situation. Apparently what SE has done this time around is actually disguise the problem and worked around it, since one can no longer press the joystick down while in search mode to progress to the next letter of the name. Them chicky bastards, think they're so so clever...I feel so let down...
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