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Dust under screen or dead pixel issue. |
pawanr
Joined: May 23, 2003
Posts: 146
From: Dubai, United Arab Emirates
PM |
Ive done a search and i have noticed a few other people who have had this issue. I cant really figure out if i have dust under my P800 LCD or are they dead pixels, because i dont know how a dead pixel looks like. But i can see some bright white dots and some stuff like dust also beneath my LCD in the lower right corner. I took it to the SE Service center today, and the people sitting on the counter dont even know whats a dead pixel. The lady was amused with the word and said wht is that. Anyways she took my phone inside i guess to show the technician and came back out later and told me this happens because you have pressed the keypad hard, and therefore it is not covered under warranty.
Using the search i have found out some people have got either their LCD replaced or a new phone, but what i wanted to know is this sort of problem covered under warranty or no?
Also does this happen because of pressing the keypad hard?
The se service here is very poor, even tho they know the problem they ignore it and say its fine. They have kept my phone for today and told to check back tomorow. |
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jackblue
Joined: Jun 11, 2003
Posts: 84
PM |
i had one tiny speck of dust under my screen when i got my p800, and eventually it annoyed me so much that i sent my phone off to get it dismantled and cleaned. it was embarrasing cos it was such a small speck, but it really annoyed the hell out of me cos it was so damn bright in the backlight.
anyways, they ended up sending me a brand new p800, with an even bigger speck of dust under the screen which in a jaw-clenchingly ironic way, rattled its way to the exact same part of the screen as the last one.
i have since learned to live with it.
it definately sounds like dust youve got, and ive noticed it slowly accumulating in the corners of my screen too.
its not from pressing the screen too hard! one thing ive learned is that no-one in mobile phone shops really knows anything about the p800.
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wozza
Joined: May 22, 2003
Posts: 168
From: Lancs, UK
PM, WWW
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I've also had a spec of dust under my screen since I got my phone. So annoying!
This message was posted from a P800 |
pawanr
Joined: May 23, 2003
Posts: 146
From: Dubai, United Arab Emirates
PM |
Update: I got my LCD replaced under warranty from the SE Service center. Although to get it done, i had to go thru a lot of hassel and screaming and shouting, but now i have a new LCD so im happy 
Now just waiting to change the casing to mineral grey! |
egrieco
Joined: Aug 03, 2003
Posts: 16
From: Arizona, USA
PM |
WTF! Don't they know what a clean room is at SE!?
It's one thing to get dust under the screen after months of use, as with my T68i, but when it's brand frickin' new that's unacceptable.
Anyone know if the P800 can be broken down far enough by the average user to remove the dust and successfully reassembled?
pawanr: If you want to know for sure if it's dust or a dead pixel go into the Jotter application and make a line or some text near or under the speck. Now, tilt the phone back and forth and watch to see whether the speck appears to move back and forth above the image underneath (dust) or whether it stays put in exactly the same spot in the image (dead pixel).
And sorry to the forum for posting another thread about the same thing. I should have looked around a bit more and found this one first. |
Bogus Jimmy
Joined: Mar 01, 2003
Posts: 282
From: Adelaide, Australia
PM |
Isn't it ironic that a lot of people (including me) have 1 speck of dust under the screen? The fact that it could happen once means that it could happen again, and that fact that a lot of people have them means it quite common, but it seems like most people just have 1 single speck of dust under their screen that annoys the F#@K out of them. 
[addsig] |
jackblue
Joined: Jun 11, 2003
Posts: 84
PM |
it certainly is EXTREMELY annoying! you keep wanting to wipe it off.....
one lousy speck, why is it so common?
now its been brought to my attention again, aaaaargh!!! |
HellFire
Joined: Jun 28, 2003
Posts: 188
From: Your Face
PM |
I haven't got any dust YET but if you look at the side of the screen between the case you can see dust getting trapped there all  had to do was put a rubber seal there guess they forgot
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egrieco
Joined: Aug 03, 2003
Posts: 16
From: Arizona, USA
PM |
Yes it is very annoying since you can never get your screen totally clean. That speck will always be there.
The thing that puzzles me is that the dust was there when I first opened the box. A BRAND NEW phone had the problem. A gasket would prevent future problems but why is there dust already there when the phone comes straight from the factory?
Are they assembling these things outside? WTF! |
fatreg
Joined: Jul 26, 2003
Posts: > 500
PM |
dust on the outside of the screen is curable!
just nip to the supermarket buy yourself a soft toothbrush and hey presto!!
works wonders!
fatreg
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Bogus Jimmy
Joined: Mar 01, 2003
Posts: 282
From: Adelaide, Australia
PM |
I use a soft toothbrush my girlfriend got free from her dentist to clean any dust from around the outside of the screen. I take off the flip cover (I don't use the flip itself at all) and sweep the dust down and off my P800. I now have developed a habit of turning my pockets inside out and removing any dust, lint etc before putting my P800 in it. Some people think I'm crazy. Well, a lot of people think I'm crazy, and all for their own reasons....... If it walks like a duck.......
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[ This Message was edited by: Bogus Jimmy on 2003-08-04 05:29 ] |
clueless0605
Joined: Jan 24, 2004
Posts: 2
PM |
i dont know if its dead pixel,craked lcd or dust..its like a cracked dot on the sreen of my lcd.. i used the stylus too kinda rub it,,its rough!!
it it too much kepad pressing? |
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Posted: 2003-08-02 18:52
