| Author |
Credit card fraud |
Woollie
Joined: Apr 01, 2003
Posts: 33
PM |
Please understand that I am in no way making accusations or implying any impropriety on the part of any firm or individual mentioned below, but I think it worth bringing to the attention of this forum.
The background to this is that I have never has a credit card illegally used in my 28 years of owning most types available.
Five days ago I order a Brando screen protector for my P800, paying the company directly over the internet using my Visa card. I received the protector three days later. The day after receipt, £560 was illegally spent using my Visa credit card, and a further 66p in a subsequent transaction.
As I said, this may be pure coincidence and, as such I will leave you all to individually make up your own mind. However, I don't believe in coincidence (not that much anyway), so I have drawn my own, private conclusions.
Just thought you all should be made aware.
Simon | |
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AlanJC
Joined: Dec 29, 2002
Posts: 38
PM |
Brando is a huge company in the screen protector world, their stuff is sold worldwide, and they have many worldwide distributors.
They have too much to lose from getting involved in credit card fraud, but what is also just as likely is that you have a trojan installed on your system that can log details like this, and send them on to an email address via a built in smtp client, or to whoever is connecting to your PC to get the data.
I have ordered from them, as have many people on these boards, and many more on various PDA boards I subscribe to, and I have never heard of any such accusations about them.
I do however regularly read of problems with Pay Pal.
I have also been the victim of credit card fraud, fortunately with a company card, and not my own, and the source was traced to a 24 hour garage that had a member of staff that was using a credit card logger. He'd been getting away with it for months apparently.
Reputable online retailers are more likely to be more secure than your average garage, restaraunt, or mini-mart where any devious member of staff can obtain your card details from the till rolls, or with a card logger.
[ This Message was edited by: AlanJC on 2003-05-07 17:37 ] |
jimcarter
Joined: Dec 23, 2002
Posts: 73
PM |
Hi,
If you contact your credit card company they should be able to resolve the matter,
You are almost definitely not liable for fraudulent transactions regardless of your card.
Personally, I have never had an experience of credit card fraud, although I do run a good firewall and always check the company's SSL certificate, it is quite easy for somebody to run a key logger on your system and then retrieve your card,
As a business, we have never had one successful fraudulent customer, as numerous checks are made as soon as the user inputs their details such as comparing the users IP to their given address etc ,
Thanks |
Woollie
Joined: Apr 01, 2003
Posts: 33
PM |
I appreciate your reply. I can confirm that there are no trojans or anything else on my computer. The machine I used is an Apple Mac and, because I own a software company, we vet each machine daily for trojans and viruses, in order to protect development work and to adhere to contractual data security and data protection (especially in light of the Government and Defence work we undertake). We are bolted down and secure, so I know 100% this was not a Trojan or virus.
As I said, I have drawn my own private conclusions.
In answer to the second comment, it would be extremely difficult for some one to run a key logger on my systems. We have successfully prosecuted two people who have attempted to access our secure environment and they were stopped well outside of doing any damage.
The card company has refunded the money taken, cancelled the card and will be pursuing those companies with whom I have had transactions in the past month.
Simon
Simon
[ This Message was edited by: Woollie on 2003-05-07 18:09 ] |
jimcarter
Joined: Dec 23, 2002
Posts: 73
PM |
Good to hear that your getting your money back 
Still, it is a bit worrying how it happened considering you have secure systems,
Only possible causes could be either someone saw your credit card once when it was out of your wallet, although this sounds unlikely, or a site you have purchased from isnt very secure, which is a bit worrying really |
bidz
Joined: Apr 25, 2003
Posts: 64
From: Norway
PM, WWW
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Ok, first off - the thing you should have done in the first place is to contact your credit card company, and if you had your own asumptions, you should have hold them for YOURSELF and not posting shit like this so that hundres of thousands can view it. Dont you think this makes people hesitate to buy from this shop? dont you think false info (until PROVEN otherwise) like this could cause a shop to loose alot of income, due to YOUR PRIVATE ASUMPTIONS, which there was no proof of -AT ALL- ?
People have been sue'd for less than this, and honestly, people like you that say things like this without having any firm proof at hand, deserve such legal actions.
bidz @ efnet
P800 owner
T610 pre-ordered |
Woollie
Joined: Apr 01, 2003
Posts: 33
PM |
Well screw you bidz. I posted the information as just that, information. If you wish to disregard it fine. Others may be interested to know what happened. Personally, I don't give a shit if you are interested or not.
Oh, and you might want to read the first paragraph I wrote before you scribe such bull.
Oh and one more thing, you don't know what my private assumption is, so you are hardly in a position to comment on it!
[ This Message was edited by: Woollie on 2003-05-07 18:38 ] |
geo2k
Joined: Dec 26, 2002
Posts: 307
From: UK
PM |
I would rather someone post the fact that a shop could be ripping people off than them keeping it to themselves.
This message was posted from a T300 |
Woollie
Joined: Apr 01, 2003
Posts: 33
PM |
As I said in my first paragraph, I am not implying that the shop or firm is ripping people off. However, the chain in such online transactions can be, and sometimes is, flawed.
As others have said, Brando are a reputable company and I am in no way implying impropriety on their behalf. I would happily do business with them again as the service and goods are first class. I may not do that business transaction in the same way though.
Simon |
rikardherminge
Joined: Apr 29, 2003
Posts: 18
From: Stockholm, Sweden
PM |
Hi y'all,
I work at the largest bank in Sweden, at the credit card department. I've seen many cases of fraudent use of credit card numbers.
We have a great solution for Internet transactions, called e-card. You need to have a regular credit card and also be a user of Internet banking. Once you want to order something over the net, you get a new virtual credit card number, where you chose a limit and expiredate. This card is connected to your regular card.
For example, you wanna buy a Memory Stick Duo 128MB at mobileplanet.com for $89.95. You get a virutual card with a limit of $100 to cover the shipping. The card is only valid for one week. Also, it is only valid at where you make the first purchase. After that, noone can use your credit card number, and you don't have to worry about frauds.
Next time you wanna buy sonething on-line, you just get a fresh new credit card number.
I think this is a great solution. |
abostin
Joined: Mar 31, 2003
Posts: 7
PM |
Thanks for the info all you've certainly educated me on this subject
This message was posted from a T300 |
Andy_P
Joined: Jun 10, 2002
Posts: > 500
From: Warwickshire
PM |
Quote:
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On 2003-05-07 19:29, bidz wrote:
...if you had your own asumptions, you should have hold them for YOURSELF and not posting shit like this so that hundres of thousands can view it. Dont you think this makes people hesitate to buy from this shop? dont you think false info (until PROVEN otherwise) like this could cause a shop to loose alot of income, due to YOUR PRIVATE ASUMPTIONS, which there was no proof of -AT ALL- ? |
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Whoaaah there... thats well out of order.
I bought a Brando screen protector and I have since gone back to them to buy a 128mb duo. The service I received was brilliant and I would certainly buy from them again.
However - if there was the slightest possiblilty that there was a dodgy part of the chain (maybe someone dodgy working at Brando, assuming this whole thing isn't some sort of mistake / coincidence) I would rather know about it and check my statements.
Don't flame this guy for posting information that is relevant to us, I for one will be looking at my statements very closely even though I still wouldn't hesitate to order from them again, and I think that if one other person finds something untoward as a result of this (related to Brando or not) it has been a very worthwhile post.
So now go and moan at someone else  |
Jim
Joined: Jan 20, 2002
Posts: > 500
From: Belgium
PM |
Did you used your card for other transaction not specially on the internet but restaurants, shops, .... ???? |
Dheeraj
Joined: Apr 23, 2003
Posts: 43
From: London, UK
PM, WWW
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Good point Jim.
A friend of mine was a victim of credit card fraud- he kept on blaming internet shopping- but it turned out someone at a petrol station scammed him! |
kaaspad
Joined: Apr 19, 2002
Posts: 75
From: Jerusalem, Israel - NYC, New Y
PM |
I agree with bidz, this is no place to dis brando, cc fraud happens on a hourly basis, all the time, it could have been when you filled up your car, ate somewhere, an infinite number of possibilties. It could have been stolen 6 months ago, and now they decided to use it. Many people here have bought from Brando (I'm one of them) and are very happy with their quick service and good communications. Your post did say that you are not neccessarily blaming them, but once you let the cat out of the bag, it makes some people a little wary about buying from Brando. I think a clarification from you is in order. | |
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Posted: 2003-05-07 17:58
